Features and Ease of Use
Some of the standard features you can expect to get with this vendor’s hosting packages include:
- Free Let’s Encrypt SSL certificates
- Free cPanel control panel
- Free regular offsite backups
- CGI & Perl script support
- Free 200+ one-click web apps
- Free cPanel hosting migrations
- Unlimited Mysql, FTP, Email
- Unlimited sub-domains
- Free DDoS protection
- Unlimited add-on domains
iNameHost web hosting solutions support both Linux operating system and Windows Server 2012. The vendor uses cloud-based servers with 100% enterprise-grade SSD disks for lightspeed performance.
This hosting provider offers four shared hosting packages: Prime, Plus, Premium, and Ultimate. Prime is the basic shared hosting package. It comes with 1GB SSD storage and 30GB monthly bandwidth along with a noteworthy number of unlimited features including unlimited MySQL, unlimited FTP, unlimited emails, unlimited subdomains, and unlimited add-on domains. Ultimate, the vendor’s most advanced shared hosting plan, comes with 10GB SSD storage and 300GB monthly bandwidth.
I found it quite impressive that iNameHost offers quite a number of free premium features. The vendor also has a special, unlimited hosting package that comes packed with features that have no apparent restrictions.
What’s more, this hosting firm’s hosting solutions include a one-click installer to help you install and create your blog, forum, CMS, wiki, and so much more in a single click. The vendor’s cPanel is modern and intuitive and comes with a Paper Lantern theme.
The notable security features that iNameHost includes in its hosting plans include Imunify360 Intrusion and Malware protection and SpamExperts SPAM Protection. In addition to all these, users get free regular offsite backups.
Pricing and Support
The fact that iNameHost’s hosting solutions come with an array of free and unlimited features makes its hosting plans pretty cheap. The vendor offers a 99.9% uptime guarantee but does not offer a compensation plan in the event that the it fails to live up to this promise. Although the vendor claims to not tie its customers into long term contracts, its shared hosting solution has an inflexible payment plan; users can only subscribe to these plans on an annual basis. iNameHost also offers a 30-day money-back guarantee.
For assistance, iNameHost’s technical support is available via telephone, email, and ticketing system but no live chat. The vendor says that its customer desk is available 24/7 to assist you whenever you need help, though my experience was quite different: I sent them a support email and never got a response.
The vendor lacks a knowledge base to assist customers in resolving hosting-related issues independently. This poses a significant challenge, particularly considering the virtually non-existent support team they have in place.