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HQhost Review 2024 – Looks Good, but What’s the Catch?

Mark Holden Mark Holden Web Hosting Expert

HQhost is a U.K. based business offering SSD hosting. The plans are affordable, however, you may not get all the features on your wish-list.

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Screen Shot 2019 03 15 at 3.13.00 PMHQhost has been in business since 2001 and currently has more than 30 employees. It claims some of its customers have been with the company since its inception. I can’t confirm this, either way, however, I can dig into the English language website to see if it’s a good option for your hosting needs.

Features and Ease of Use

HQhost offers a range of hosting services, including shared hosting plans, which come with the following core features:

  • 100% uptime guarantee
  • Weekly automatic backups
  • Domain registration available
  • Up to unlimited add-on domains
  • Up to 20GB disk space
  • Up to unlimited data transfer per month

HQhost has its servers co-located in a Tier III data center in Clifton, New Jersey, just a short distance outside of New York. The routers are robust Cisco and the network is based on the BGP4 protocol in order to provide low latency and reliability.

Other branded equipment includes Dell Racks, Cisco switches, and Supermicro servers. It’s also good to see the ten times as fast SSD storage is used, as opposed to older and slower HDD.

There’s a 100% uptime guarantee advertised, although it’s less clear what the actual compensation is in the event of excessive downtime. Also, backups are only taken on a weekly basis, which may or may not be enough for your needs.

The plans come with one-click support for popular CMS programs like WordPress and Joomla!, although it’s less clear from the website if there’s a website building tool (there isn’t one advertised).

Pricing and Support

Unless you opt for an unlimited plan, the prices are all quite affordable. Also, unless you want more than three domains, you can easily get by with one of the two base plans, which are very cheap. There’s a 30-day money-back guarantee on all plans.

To sign up, you initially need to complete a brief online form. The form can be a bit buggy, but I managed to successfully go through it. Once you finish, you gain access to a dashboard where you can purchase hosting on a monthly basis.

Customer service is available by phone, Skype, email, and online contact form. There isn’t live chat or a knowledge base, but according to the website, support is available 24/7.

I did send the team an email around lunchtime on a weekday and I received a reply in full on the same business day. The team were helpful and polite.

Screen Shot 2019 03 15 at 3.09.34 PM




How does HQhost match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1HQhostCompareOur Score4.3Compare
1Go4HostingCompareOur Score2.4Compare


HQhost apparently only works with Level 3 providers like AboveNet, Highwinds, and XO, which is why it claims to offer 100% uptime. The plans are well-priced, however, the features aren’t endless.


  • Plans are mostly well-priced
  • U.K. customer service team
  • 30-day money-back guarantee
  • Solid hardware and SSD storage


  • No live chat or knowledge base
  • No SLA for the uptime guarantee

Buy affordable hosting at HQhost1
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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