This provider’s website is in English.
Features and Ease of Use
HostingIdol offers three shared web hosting plans, three managed KVM virtual server plans (with server locations in the U.S., Asia, and Europe), four VPS server plans, and three dedicated server plans.
The shared web hosting plans differ in terms of disk space (5 GB-unlimited) and monthly bandwidth (100 GB-unlimited). All these plans come with
- Free cPanel and MySQL/PostgreSQL database
- Unlimited subdomains
- Unlimited FTP and email accounts
- Free website transfer
- Daily backups
- Custom error pages
- Private name servers
All plans are PHP7 and PERL-ready, and you get a DNS Zone Editor for easy configuration of your domain’s DNS records. A free Cloudflare CDN is also included, to ensure fast delivery of your content to consumers.
The company also offers R1Soft incremental backups (at an additional cost for shared hosting), and one-click WordPress installation.
SSD storage ensures super-fast data read/write speeds, and a RAID-1 array ensures that your data is relatively safe in the event of a disaster. You get 99.9% guaranteed uptime, which is a little less than the industry average.
Pricing and Support
HostingIdol’s shared hosting plans are cheap, but they must be bought on an annual billing cycle. This wouldn’t be so bad if you had a get-out clause or some way to try before you buy, but this vendor offers no money-back guarantee and no free trial. Plans can be paid for in euros, U.S. dollars, or Bulgarian lev.
You can reach the company’s customer support team via telephone, email, live chat, or even Facebook or Twitter. It’s lucky that the latter two options are available because the live chat link led to a “page not found” page when I tried it. Nevertheless, I got rapid responses to my messages via Facebook Messenger:
HostingIdol provides self-support resources such as a blog that hasn’t been updated recently, a knowledge base that offers limited help, and a FAQ section with only a few questions.