Features and Ease of Use
Hosting Bangladesh offers everything from shared hosting to dedicated server rentals. For the shared hosting, in particular, here are the core features:
- 9% uptime guarantee, not backed by SLA
- Automatic backups retained for 30 days
- Free domain for life with the “Bundle Plan”
- From five to unlimited add-on domains
- From 100 MB to 25000 MB SSD disk space
- From 5000 MB to unlimited bandwidth
There are four types of shared hosting plan: Starter / Student, Corporate, Premium, and LiteSpeed WordPress. Within each hosting type (or ‘series’) there are different resource levels. All of the plans – even the cheapest Student packages – come with good resource allocations.
For beginners, the technical team will migrate your website from your old host free-of-charge. Although there is no website building tool, you do get the Softaculous one-click installer for more than 250 programs.
There are also plenty of features for experts. All plans come with multiple FTP accounts, MySQL databases, and phpMyAdmin. There is support for PHP, Python, Ruby on Rails, and the less popular Perl and CGI. You can also schedule Cron jobs and examine error logs.
In terms of the infrastructure, all plans come with RAID storage (which protects your data against disk breakage), and you can choose between servers located in Germany or the U.S.A.
Whilst the Hosting Bangladesh website advertises a 99.9% uptime guarantee, I was advised by the support team that this is not backed by a service level agreement.
Pricing and Support
The Starter and Corporate plans are well priced. The features and resource levels are high, and are more than enough for most everyday website owners. However, the higher Premium plans are too expensive and don’t warrant the extra expense.
Plans can be bought on one, two, or three-year terms. With no discount for a longer commitment, there really is no incentive to take a three-year term. But if you do, you can take comfort from the 30-day money-back guarantee that lets you get out quick if you think you made a mistake.
Customer services told me that SSL certificates are free with all plans, but domain names cost extra.
24/7 support can be accessed by telephone, email, and live chat. When I initiated a chat outside of usual business hours, the live chat operator answered my question immediately and politely:
It’s a good thing that the support team is so responsive because there is no publicly available knowledge base to help you help yourself.