Features and Ease of Use
HostClick offers an array of website hosting solutions including shared web hosting, dedicated servers, virtual servers, reseller hosting, and email marketing solutions. The solutions come with the following standard features:
- Both Linux and Windows OS platforms
- Unlimited transfer
- Weekly backups
- cPanel/Plesk control panel
- Unlimited subdomains
- Unlimited email accounts
- Unlimited MySQL databases
- Unlimited FTP accounts
- ASP and ASP.NET
HostClick services are provided from its neutral U.S. data center with 10 Gbps connections. Its servers are powered by industry leading DELL servers. In addition, the vendor offers reliable hardware components with all network infrastructure mounted on Cisco, all but guaranteeing a constant connection and superior routing.
HostClick allows customers to choose either Windows or Linux operating system. This vendor’s shared web hosting solution is divided into two packages: Windows hosting and Linux hosting.
The Windows basic plan is best suited for SMEs and comes with 100GB disk space and one domain name. On the other hand, the Linux basic plan is designed for personal blogs and comes with 10GB disk space and up to five domain names.
HostClick performs weekly backups for all the websites it hosts. However, the vendor requires its clients to acknowledge that performing these backups is a risk, and therefore, the firm is not liable for the loss of their website data.
Although HostClick’s website is easy to navigate, the website has a number of invalid icons and links, including all the order icons for its hosting solutions as well as some of its support links.
Pricing and Support
Based on the prices available on the vendor’s website, its hosting plans are extremely expensive. Its hosting prices are listed in U.S. dollars. HostClick virtual and cloud servers come with a 30-day money-back guarantee while dedicated server solutions come with a 15-day money-back guarantee.
That said, the hosting firm does not offer any refunds for domain name registration, software licenses, server administration, and remote backup. The vendor also offers a 99.99% network uptime guarantee.
You can contact HostClick’s customer support team via telephone, live chat, or email. The vendor is yet to avail a ticketing system on its website. It’s technical support is not available 24/7 and takes very long, if at all, to respond to customer queries. Mine was one of those queries that received no reply.
HostClick has yet to put up a knowledge base on its website either.