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Hostchili Review 2024 – Is It Worth It?

Elijah Charbonneau Elijah Charbonneau Web Hosting Expert

When it comes to hosting in the Philippines, Hostchili could be good. But I’d feel better about it if the online purchase process progressed beyond the first step and if I’d received a response from the pre-sales support team.

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Overview

hostchili mainHostchili is based in Cebu City, Philippines, where it was founded in 2015. It has evolved from a service to host the websites developed by its founder into a standalone service to host anyone’s websites.

Hostchili’s chili pepper-themed website is in English.

Features and Ease of Use

hostchili 1

Host Chili offers shared Linux web hosting, with Windows hosting “coming soon.”

There are four Linux web hosting plans – named Habanero, Jalapeno, Infinity, and Naga Viper – which include unlimited monthly bandwidth and unlimited email accounts. The entry-level Habanero plan comes with 1500 MB of storage, and the next three plans provide 2500 MB, 5000 MB, and 7500 MB of storage respectively.

Shared web hosting plans also include these features:

  • Free domain with some plans
  • 99.9% uptime guarantee
  • 30-day money-back guarantee
  • WordPress
  • Free website migration
  • cPanel
  • SpamAssassin
  • Automatic website backups

Picking out one of these features, SpamAssassin uses a system of text analysis, DNS blocklists, Bayesian filters, and cooperative filtering databases to weed out unsolicited and malicious mail.

Hostchili’s hosting plans are suitable for developers. Not only do they include unlimited MySQL databases and phpMyAdmin access, but also they support the PHP 5, Ruby on Rails, Perl, and Python programming languages. You can also schedule Cron jobs.

If programming your website from scratch is not for you, you can use the one-click installer instead to install over 75 CMS and other applications including WordPress, Joomla, Drupal, and Magento.

Pricing and Support

hostchili 2

Hosting prices in the Philippines have a wide range, and Hostchili offers hosting plans that fall somewhere in the middle. The entry-level Habanero plan costs roughly the same as a children’s meal at a fast food outlet per month. The “most popular” Infinity plan, on the other hand, is about 2.5 times more expensive.

You can get a free domain when you pay for one of the more expensive plans up-front for two years. If paying for two years in advance scares you, you might take comfort from the 30-day money-back guarantee that should get you out if anything goes wrong within the first few weeks.

The bad news is that when attempting to purchase a plan, it seems pretty much impossible to progress beyond the domain registration or transfer step. Every domain name I entered – with the intention of transferring or registering anew – was met with the error message “Invalid domain name provided: Domains must begin with a letter or a number. Please check your entry and try again.” And then the page froze.

Hostchili’s knowledge base is a little limited in scope, so it’s a good thing that you can get 24/7/365 support via email and a ticket system. The only problem is that I couldn’t summon (pre-sales) support since my contact form submission went unanswered.

4.1

Pricing

Comparison

How does Hostchili match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
HostchiliCompareOur Score4.0Compare
Tailor Made ServersCompareOur Score2.9Compare

Hostchili REVIEW: BOTTOM LINE

On paper, Hostchili’s pepper-themed plans seem pretty plausible, but there are two causes for concern: the online purchase process appears to be broken, and I received no response to my pre-sales query. So, I suggest you proceed with caution.

Pros

  • 99.9% server uptime guarantee
  • Free website migration available
  • Free domain with some hosting plans
  • 30-day money-back guarantee

Cons

  • Online purchase process seems to be broken
  • Sales support didn’t respond

For potentially hot hosting, check out Hostchili.
Elijah Charbonneau Elijah Charbonneau
Elijah is a freelancer writer, marketer, and technology enthusiast based in SE Asia. He enjoys staying on top of new technologies and learning ways that they can make life better. On his days off, you can find him traveling or digging into a new work of fiction, nonfiction, or poetry.
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