Features and Ease of Use
Shared hosting is the main service offered by this company. With Host4Africa’s packages, you can host anything from a simple online brochure to a mid-sized website. The following features are standard in Host4Africa’s shared hosting packages:
- Unmetered bandwidth
- PHP 5 or 7 support
- MySQL databases
- Plesk 12.5 control panel
- Webmail support
- Spam filtering and virus scanning
Host4Africa has six shared hosting packages ranging from Tungsten, the most basic plan, to Platinum and Rhodium, the high-end plans. You’ll find the two lower-tier packages extremely limited, with only one MySQL database and either 350MB (Tungsten) or 2.5GB (Copper) storage.
Most plans include a free .co.za domain, but none of the plans include a free SSL certificate. That said, at least Host4Africa offers the Softaculous app installer, so you’ll be able to install popular CMSes such as WordPress fairly easily.
Pricing and Support
While Host4Africa’s rates are certainly affordable, I find the packages rather restrictive even considering the low prices the company is charging. For instance, telephone support is only included with the higher-tier plans; lower-tier plans only get ticket/email support. You also only get 350MB of storage on the entry-level plan; you can find a plan with more storage at a similar rate elsewhere.
This is on top of the fact that SSL certificates are an additional cost, even though the plan pages indicate that these are included for free. Similarly, if you’d like support staff to install WordPress, Joomla, or the Gravity Forms WordPress plugin for you, these will come at additional charges. All this means that Host4Africa isn’t as affordable as it claims to be.
You can choose from monthly, quarterly, semi-annual, annual, biannual, and triennial contracts. The lower-tier plans only give you the option of one, two, or three-year contracts, though.
Host4Africa accept payments through credit cards, bank transfer (EFT), and Bitcoin. Note that the company offers no guarantees for uptime, no money-back guarantee, no free trial period, and no discounts.
Host4Africa doesn’t offer round-the-clock customer support; you can only get in touch with them during regular business hours. I gave their ticket support a try and it went well. They responded in about two hours with specific, detailed answers. Host4Africa also maintains a rich FAQ section, so if you need help outside of business hours, you can check this out.
How much does Host4Africa cost?Host4Africa offers plans from $1 to $28. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Host4Africa plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. Host4Africa can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Host4Africa here.
How good is Host4Africa’s customer support?Host4Africa is not ranked as one of our top web hosts. But that can also be a result of Host4Africa being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.