Founded in 2016, Australian company, HBHosting, was created to be a simple but powerful hosting solution that is easy to use. It offers SSD shared hosting and domain registration, and prides itself on providing quality SSD hosting backed by local Australian customer support.
The servers used are located in Australia and the website is in English.
Features and Ease of Use
Some of the shared hosting features include:
- 99.99% uptime rating
- SSD storage included with all plans
- 30-day money-back guarantee
- Software installer
- cPanel control panel
- Daily website backups
- Support for WordPress
Shared hosting from HBHosting is offered in five levels. The entry-level Starter plan includes 5GB SSD disk space, 25GB monthly bandwidth, five MySQL databases, and five email accounts.
Stepping up one level to the Personal plan, customers will get 15GB SSD disk space, 50GB monthly bandwidth, and 10 MySQL databases, as well as 10 parked, add-on, and subdomains.
At the highest hosting plan level, customers get 50GB SSD disk space, 250GB monthly bandwidth, unlimited MySQL databases, unlimited email accounts, and unlimited domains.
HBHosting offers an affiliate program for current hosting customers. This program works like any affiliate program; you refer other customers and earn a percentage of the sales generated. There isn’t much specific information listed about the program publicly, so customers will need to login to see the program details and sign up.
HBHosting provides a clear outline of its terms of service. There is a 30-day money-back guarantee on offer, but this does not apply to customers changing their minds. It is specifically for faulty service or service that differs from how it was described. No refund requests beyond the 30-day period will be given and customers with suspended accounts won’t be given refunds. Additionally, HBHosting defines pornographic material as illegal and as such, doesn’t allow it to be hosted on its servers.
Pricing and Support
Pricing for HBHosting’s shared website hosting plans is affordable and competitive. Its entry-level plan costs around the price of a cappuccino per month and the second-tier Personal plan costs less than a typical fast food meal per month. These rates are lower than many top international hosting providers who offer SSD and a very high uptime rating.
Compared to top Australian hosts, HBHosting’s prices are fairly average, as a few hosts offer rock-bottom prices of around 25% less, while others charge significantly more.
Hosting plans can be purchased by the month, quarterly, semi-annually, or annually. No discount is given for longer term lengths chosen. Unlike some providers, no free domain is given with any hosting purchase.
Support is handled via live chat, Facebook Messenger, telephone, email, and ticketing. Phone support is available Sunday through Thursday, 9:00 AM – 9:00 PM local time. I reached out to support via Facebook Messenger after working hours and received a reply later during the night.
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I've been using HBHosting to host 2 of my websites for about 4 months now and have never had an issue. Support is fast and friendly, web interface is clean and easy to navigate, and hosting is quick and reliable. Very happy with my experience and purchases so far 10/10.
HBHosting is a fast, and cost-effective service. The staff answer support tickets quickly, making working with HbHosting a highly enjoyable experience. You can really just purchase any service, and begin working almost instantaneously. If you choose to host your website with HBHosting, you are free to choose from a number of different tools and utilities to use to build your website the way you want. As mentioned, the staff are very responsive and are dedicated to making sure you have the best experience you can, if you are confused in any way, they are there to help you. Would highly recommend.