The servers used are located in Australia and the website is in English.
Features and Ease of Use
Some of the shared hosting features include:
- 99.99% uptime rating
- SSD storage included with all plans
- 30-day money-back guarantee
- Software installer
- cPanel control panel
- Daily website backups
- Support for WordPress
Shared hosting from HBHosting is offered in five levels. The entry-level Starter plan includes 5GB SSD disk space, 25GB monthly bandwidth, five MySQL databases, and five email accounts.
Stepping up one level to the Personal plan, customers will get 15GB SSD disk space, 50GB monthly bandwidth, and 10 MySQL databases, as well as 10 parked, add-on, and subdomains.
At the highest hosting plan level, customers get 50GB SSD disk space, 250GB monthly bandwidth, unlimited MySQL databases, unlimited email accounts, and unlimited domains.
HBHosting offers an affiliate program for current hosting customers. This program works like any affiliate program; you refer other customers and earn a percentage of the sales generated. There isn’t much specific information listed about the program publicly, so customers will need to login to see the program details and sign up.
HBHosting provides a clear outline of its terms of service. There is a 30-day money-back guarantee on offer, but this does not apply to customers changing their minds. It is specifically for faulty service or service that differs from how it was described. No refund requests beyond the 30-day period will be given and customers with suspended accounts won’t be given refunds. Additionally, HBHosting defines pornographic material as illegal and as such, doesn’t allow it to be hosted on its servers.
Pricing and Support
Pricing for HBHosting’s shared website hosting plans is affordable and competitive. Its entry-level plan costs around the price of a cappuccino per month and the second-tier Personal plan costs less than a typical fast food meal per month. These rates are lower than many top international hosting providers who offer SSD and a very high uptime rating.
Compared to top Australian hosts, HBHosting’s prices are fairly average, as a few hosts offer rock-bottom prices of around 25% less, while others charge significantly more.
Hosting plans can be purchased by the month, quarterly, semi-annually, or annually. No discount is given for longer term lengths chosen. Unlike some providers, no free domain is given with any hosting purchase.
Support is handled via live chat, Facebook Messenger, telephone, email, and ticketing. Phone support is available Sunday through Thursday, 9:00 AM – 9:00 PM local time. I reached out to support via Facebook Messenger after working hours and received a reply later during the night.