Reviews and expert opinion FileTruth.com

Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
Filetruth is an India-based hosting company that began operations back in 1998. The hosting company provides shared web hosting, VPS servers, dedicated servers, and reseller hosting to its customers in India and beyond.

Overview

filetruth mainFileTruth.com is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

Filetruth is a web hosting company based in India. The vendor has been in the web hosting business for over five years and boasts of a client base of more than 7,000. It offers a number of hosting-related services, including shared hosting, domain name registration, and CMS hosting. The company operates on 100% certified green energy. Filetruth has a global network of data centers, and its server locations include India, the U.S., the U.K., Turkey, and China.

Features and Ease of Use

FileTruth.com intro

Filetruth’s hosting services incorporates the following standard features:

  • Linux/Windows operating systems
  • PHP 5.3x, 5.4x, Perl support
  • Firewall protection
  • cPanel/WHM control panel
  • One-click script installer
  • Full root access
  • Free domain name
  • Free SSL certificates
  • Apache or nginx servers
  • DNS Management

Filetruth data centers are under 24/7 surveillance and connected to a fast backbone network. This improves the operating speed of the vendor’s servers. In addition, the hosting provider has deployed RAID protected servers that use Intel Xeon processors including dedicated Intel Xeon E3 and dedicated Intel Xeon Scalable 4110, which provides high performance and reliability.

Filetruth does not offer any backup services in its shared web hosting and dedicated server solutions. However, for every WordPress hosting package, it offers cloud-based backups pre-integrated with CodeGuard. CodeGuard offers the fastest and most reliable website backup, monitoring, and restore service. Therefore, users are able to set up automatic backups for all their websites and restore data with just a few clicks.

In addition to offering shared hosting solutions, Filetruth offers CMS hosting that includes WordPress, Joomla, and Prestashop hosting packages. It also provides SSL certificates, SEO marketing, web design and development, and advertising services in the efforts of providing internet solutions under one roof.

Pricing and Support

FileTruth.com pricing

Filetruth has somewhat budget-friendly hosting plans and the ratio of price-to-features is quite impressive. The plans come with flexible billing cycles that include monthly and annual subscriptions. What’s more, the vendor’s hosting plans also include free domain and free DNS management. It is worth noting that Filetruth offers seasonal discounts and a15-day money-back guarantee. It also provides an uptime guarantee of 99.9%.

To contact Filetruth customer service, you can use its telephone, email, ticketing system, or live chat. Its customer support team is available 24/7. They are polite but a little slow to respond to queries. My live chat with one of its support reps took unnecessarily long. Language was also an issue; the rep seemed to struggle to both understand what information I needed and answer the questions for which I sought answers. Additionally, while there is a knowledge base available, it is quite skimpy.

FileTruth.com support

How much does FileTruth.com cost?
FileTruth.com offers plans from $3 to $20. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which FileTruth.com plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. FileTruth.com can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from FileTruth.com here.
How good is FileTruth.com’s customer support?
FileTruth.com is not ranked as one of our top web hosts. But that can also be a result of FileTruth.com being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.2
A Free Domain is included when purchasing any hosting service from FileTruth.com

User reviews

Based on 1 reviews in 1 languages
5.0
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George Daniels
USA
backupservices.info/
5.0
$3/m Hosting With Free Domain SSL Life Time

Hi, I have been using Filetruth hosting for my WordPress / whmcs Site for the past two months. Earlier I was using NameCheap hosting and now I feel glad that I switched. Currently, I’m using the Basic Shared Hosting plan with received free domain name , ssl certificate.Filetruth hosting shared hosting is not only fast but reliable with good customer support. I am also using the Cloudflare CDN which Filetruth hosting and it has really improved the site’s loading speed.So far, my site has been down only for once and that was just a some days after I switched to Filetruth hosting. However, their customer support was fast in responding to my issue and they got it resolved within half an hour.Since then, I haven’t faced any issues with my site. Another good thing about Filetruth hosting is their Control Panel. It is easy to use and user-friendly.Filetruth hosting control panel also provides additional services like SEO based services and CloudFlare integration. I’ll definitely upgrade to better plans at Filetruth hosting once my website begins to generate more traffic. For small site owners and bloggers, I’ll definitely recommend Filetruth hosting for their excellent services.

December 06, 2019

Comparison

How does FileTruth.com match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
FileTruth.com Compare 4.2 Compare
Bluehost Compare 2.5 Compare

Bottom line on FileTruth.com

Filetruth’s reasonably-priced hosting solutions would be an excellent fit for businesses of all sizes. The vendor’s decision to invest in a state-of-the-art hosting infrastructure has helped it gain significant market share in India and beyond. All the same, the company would gain even more ground in the hosting industry if it could invest some more in training its customer support team to communicate better, for better business outcomes.

FileTruth.com might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • CodeGuard backups for WordPress hosting
  • Budget-friendly hosting plans
  • 99.9% network uptime guarantee
  • Highly responsive, 24/7 customer support

Cons

  • No backups for shared and dedicated servers solutions
  • Support team struggles to communicate effectively in English
Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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