Reviews and expert opinion FileTruth.com

Ranked 1896th from 3423 Web Hosting
4.2
Features
4.3
Ease of Use
4.2
Support
4.1
Pricing
4.2
Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
Filetruth is an India-based hosting company that began operations back in 1998. The hosting company provides shared web hosting, VPS servers, dedicated servers, and reseller hosting to its customers in India and beyond.

Overview

filetruth main

FileTruth.com is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

Filetruth is a web hosting company based in India. The vendor has been in the web hosting business for over five years and boasts of a client base of more than 7,000. It offers a number of hosting-related services, including shared hosting, domain name registration, and CMS hosting. The company operates on 100% certified green energy. Filetruth has a global network of data centers, and its server locations include India, the U.S., the U.K., Turkey, and China.

Features and Ease of Use

FileTruth.com intro

Filetruth’s hosting services incorporates the following standard features:

  • Linux/Windows operating systems
  • PHP 5.3x, 5.4x, Perl support
  • Firewall protection
  • cPanel/WHM control panel
  • One-click script installer
  • Full root access
  • Free domain name
  • Free SSL certificates
  • Apache or nginx servers
  • DNS Management

Filetruth data centers are under 24/7 surveillance and connected to a fast backbone network. This improves the operating speed of the vendor’s servers. In addition, the hosting provider has deployed RAID protected servers that use Intel Xeon processors including dedicated Intel Xeon E3 and dedicated Intel Xeon Scalable 4110, which provides high performance and reliability.

Filetruth does not offer any backup services in its shared web hosting and dedicated server solutions. However, for every WordPress hosting package, it offers cloud-based backups pre-integrated with CodeGuard. CodeGuard offers the fastest and most reliable website backup, monitoring, and restore service. Therefore, users are able to set up automatic backups for all their websites and restore data with just a few clicks.

In addition to offering shared hosting solutions, Filetruth offers CMS hosting that includes WordPress, Joomla, and Prestashop hosting packages. It also provides SSL certificates, SEO marketing, web design and development, and advertising services in the efforts of providing internet solutions under one roof.

Pricing and Support

FileTruth.com pricing

Filetruth has somewhat budget-friendly hosting plans and the ratio of price-to-features is quite impressive. The plans come with flexible billing cycles that include monthly and annual subscriptions. What’s more, the vendor’s hosting plans also include free domain and free DNS management. It is worth noting that Filetruth offers seasonal discounts and a15-day money-back guarantee. It also provides an uptime guarantee of 99.9%.

To contact Filetruth customer service, you can use its telephone, email, ticketing system, or live chat. Its customer support team is available 24/7. They are polite but a little slow to respond to queries. My live chat with one of its support reps took unnecessarily long. Language was also an issue; the rep seemed to struggle to both understand what information I needed and answer the questions for which I sought answers. Additionally, while there is a knowledge base available, it is quite skimpy.

FileTruth.com support

Pricing

4.2

Dedicated Server

Moe Details
A Free Domain is included when purchasing any hosting service from FileTruth.com

Bottom line on FileTruth.com

Filetruth’s reasonably-priced hosting solutions would be an excellent fit for businesses of all sizes. The vendor’s decision to invest in a state-of-the-art hosting infrastructure has helped it gain significant market share in India and beyond. All the same, the company would gain even more ground in the hosting industry if it could invest some more in training its customer support team to communicate better, for better business outcomes.

FileTruth.com might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • CodeGuard backups for WordPress hosting
  • Budget-friendly hosting plans
  • 99.9% network uptime guarantee
  • Highly responsive, 24/7 customer support

Cons

  • No backups for shared and dedicated servers solutions
  • Support team struggles to communicate effectively in English
Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

FileTruth.com Alternatives

482234
© 2019 WebsitePlanet.com. All Rights Reserved.