Features and Ease of Use
When looking at hosting services, I see the same set of standard features over and over. Fasthosts offer many of their standard features that are advanced features on other sites.
Here’s some of what I mean:
- Free domain
- Unlimited bandwidth
- Unlimited starter email boxes (100MB)
- Unlimited FTP accounts
- Minimum 10GB SSD storage
- MySQL database support
If you use an SSD hard drive for your computer, you know how much faster those drives are. For many startups, the unlimited 100MB email boxes are a fantastic option.
Here are a few features that set them apart from other services:
- Minimum 5 standard (2GB) email addresses
- Unlimited subdomains
- SSH Linux
- OneClick App Installer (Linux-based)
- £130 in ad vouchers
Most services only offer things like unlimited emails and ad vouchers for their top accounts. Fasthosts gives you those features as standard, regardless of which account you sign up for.
Fasthosts has a user-friendly control panel that is designed to work for those with at least a rudimentary understanding of web design. Their web hosting isn’t for the rank beginner. If you want something similar to Wix or other basic website builders, you might want to consider Fasthosts’ website builder over their standard hosting.
Pricing and Support
Fasthosts offers three different web hosting service, and each provides the same primary and advanced features mentioned above. Like most hosting services, the only difference is storage space, the number of websites you can host, and how many email accounts and databases you have at your disposal.
|Smart SSD Web Space||10GB||20GB||120GB|
|Databases (1GB Max)||2||20||120|
|Mail Extra Mailboxes (2GB)||5||100||1090|
In addition to standard web hosting, they offer a site builder service that’s good for beginners. Their website builder is similar to Wix and other drag and drop builders where you can point and click your way to a website. However, you don’t have most of the same features as standard hosting, and you will be limited on how you can design your page.
Fasthosts claims that less than 10% of their customers require support, but if you have support questions, you have a couple of options. Their customer service page breaks it down into a three-step process:
- Step 1 – Check for any known issues. They have a dedicated page for that.
- Step 2 – Search for your answers on their comprehensive support page that includes a knowledge base and downloadable PDF guides.
- Step 3 – If you still have problems, contact customer support via their 24/7 support number.
Two things I don’t like about their support. They don’t offer live chat support. Many customers prefer live chat support. Also, they don’t provide a toll-free number. If you live outside of the U.K., then you will have to pay a fee to call.