Reviews and expert opinion Fasthosts

James Guill
James Guill
Web Hosting Expert
Fasthosts is a popular U.K. hosting service that levels the playing field for sites of all sizes. With impressive standard features such as unlimited subdomains, unlimited 100MB mailboxes, and £130 in ad vouchers, small websites have the same tools to achieve success as larger sites on more expensive web hosts.

Overview

Fasthosts is fine, but fine is not good enough. While Fasthosts is a decent web host, you can get better quality hosting at a cheaper price with Hostinger, for example.

Fasthosts is a U.K.-based web hosting services providing shared hosting services since 1999. Since that time they have hosted over 1.4 million domains and over 411,000 websites. Throughout the years, they’ve stayed ahead of the curve offering the latest in technology along with features that set them apart from the competition.

Features and Ease of Use

When looking at hosting services, I see the same set of standard features over and over. Fasthosts offer many of their standard features that are advanced features on other sites.

Here’s some of what I mean:

  • Free domain
  • Unlimited bandwidth
  • Unlimited starter email boxes (100MB)
  • Unlimited FTP accounts
  • Minimum 10GB SSD storage
  • MySQL database support

If you use an SSD hard drive for your computer, you know how much faster those drives are. For many startups, the unlimited 100MB email boxes are a fantastic option.

Fasthosts

Here are a few features that set them apart from other services:

  • Minimum 5 standard (2GB) email addresses
  • Unlimited subdomains
  • PhpMyAdmin
  • SSH Linux
  • OneClick App Installer (Linux-based)
  • £130 in ad vouchers

Most services only offer things like unlimited emails and ad vouchers for their top accounts. Fasthosts gives you those features as standard, regardless of which account you sign up for.

Fasthosts has a user-friendly control panel that is designed to work for those with at least a rudimentary understanding of web design. Their web hosting isn’t for the rank beginner. If you want something similar to Wix or other basic website builders, you might want to consider Fasthosts’ website builder over their standard hosting.

Pricing and Support

Fasthosts offers three different web hosting service, and each provides the same primary and advanced features mentioned above. Like most hosting services, the only difference is storage space, the number of websites you can host, and how many email accounts and databases you have at your disposal.

IgniteMomentumUltimate
Websites13100
Smart SSD Web Space10GB20GB120GB
Databases (1GB Max)220120
SEO ToolsBasicAdvancedAdvanced
Mail Extra Mailboxes (2GB)51001090

In addition to standard web hosting, they offer a site builder service that’s good for beginners. Their website builder is similar to Wix and other drag and drop builders where you can point and click your way to a website. However, you don’t have most of the same features as standard hosting, and you will be limited on how you can design your page.

Fasthosts claims that less than 10% of their customers require support, but if you have support questions, you have a couple of options. Their customer service page breaks it down into a three-step process:

  • Step 1 – Check for any known issues. They have a dedicated page for that.
  • Step 2 – Search for your answers on their comprehensive support page that includes a knowledge base and downloadable PDF guides.
  • Step 3 – If you still have problems, contact customer support via their 24/7 support number.

Two things I don’t like about their support. They don’t offer live chat support. Many customers prefer live chat support. Also, they don’t provide a toll-free number. If you live outside of the U.K., then you will have to pay a fee to call.

How much does Fasthosts cost?
Fasthosts offers plans from $7 to $22. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Fasthosts plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. Fasthosts can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Fasthosts here.
How good is Fasthosts’s customer support?
Fasthosts is not ranked as one of our top web hosts. But that can also be a result of Fasthosts being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.3

User reviews

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Comparison

How does Fasthosts match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Fasthosts Compare 4.3 Compare
Bluehost Compare 2.5 Compare

Bottom line on Fasthosts

Get on the Fast Track With Fasthosts

Fasthosts offers reliable web hosting with features that will give websites of all sizes the tools needed to be successful. Whether you’re a rank beginner or an experienced webmaster, Fasthosts has a plan that can fit your needs.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Unlimited bandwidth
  • Unlimited subdomains
  • Unlimited basic emails accounts
  • SSD Storage

Cons

  • No chat support
  • Phone support not toll-free
James Guill
James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.

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