They currently have facilities in the U.S. (San Jose and Miami) as well as Switzerland (Zurich). Recently, they’ve started to make inroads into the Asian market and now provide services in Chinese.
Features and Ease of Use
EGI’s servers are built on the highest and most robust industry standards like SSAE-16 TYPE II Certification, N+1, BGP redundancy, and more. They use advanced hardware geared for specific types of hosting. This provides:
- Servers running on the most powerful Intel processors
- Massive amounts of RAM memory per server
- Superb 100% power and 99.99% network uptime guarantees for most solutions
- Robust redundancy, which means your data is safe from any catastrophes
- Extremely high bandwidth (100 to 1000 Mbps)
EGI Hosting also provides a number of other services for clients with specialized needs:
- Managed hosting: Have a dedicated technician set up and manage your server, looking after both its software and hardware.
- Streaming hosting: There are specialized plans for those who require dedicated video or audio streaming servers.
Because this is a premium server/hosting solution, customers are guided all the way through the process, especially when setting up your server. With any plan (and as a given with a managed solution), you can request a technician to help you in any way. EGI Hosting doesn’t really cater to casual users; it assumes that you either have the expertise to manage your own servers, or you have your own IT support staff. Otherwise, a managed solution is best.
Pricing and Support
As a higher-end service, you shouldn’t expect to find any prices to compete with lower to mid-end hosting services. However, they do offer quite a lot of variety to choose from for large businesses and enterprises in need of highly robust server space. Servers are divided as follows:
- Bare Metal Server Plans: These multi-homed and BGP redundant servers have four plans that cater for lower to high-end businesses. Pricier plans provide faster hardware with all plans including 1TB of storage.
- Managed Colocation Plans: This is for the ultimate level of protection for your information. Your server will be hosted on SSAE-16 TYPE II Certified, N+1 redundant servers. They guarantee 99.99% uptime with this plan.
- Fully Managed Servers: These are for those who want to take a hands-off approach and let a trained EGI technician take care of their server’s set-up and day-to-day maintenance. Three tiered plans provide faster hardware.
There aren’t any free trials or plans.
EGI Hosting does sell themselves as a premium server space provider. As such, they have highly trained technical staff in place at their server locations to quickly resolve issues. Their 99.99% uptime is proof of this. They also offer 24/7 live chat technical support, and in my experience, they respond quickly to queries (less than a minute). You can also email or call their support center.
