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Easyhost Belgium Reviews 2024 – WORST Customer Support

Mark Holden Mark Holden Web Hosting Expert

A reliable and budget-friendly web hosting provider from Belgium, Easyhost also offers website builder options, free domains, and free SSL certificates. You’ll have to watch out for its poor customer support, however.

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Easyhost BelgiumFounded in 1999, Belgium-based Easyhost isn’t a new player on the web hosting scene. It specializes in providing inexpensively-priced hosting solutions along with other essential services such as domain registration and SSL certification. With several quality accreditations including ISO 27001, ISO 9001, and ICANN, Easyhost now boasts over 150,000 satisfied customers in Europe. It has a polished and informative website available in English, French, and Dutch.

Features and Ease of Use

Following the same pattern as many hosting providers, Easyhost offers classic shared hosting, cloud hosting, a website builder, email hosting services, domain registration, and SSL certificates. With the shared hosting plans, you’ll find several familiar features including:

  • Guaranteed 99.999% uptime
  • SSD disk storage
  • Free domain names
  • Free SSL certificates
  • Custom control panel
  • Daily backups
  • Automatic patching
  • Anti-DDoS attack mitigation
  • PHP 5.2 – 7.3

Easyhost has an eco-friendly yet state-of-the-art data center in Brussels, Belgium, in which it houses its servers. But by far one of the most impressive features I’ve seen with this service is its high availability. Because of the number of failsafes the company has put in place, Easyhost can guarantee a 99.999% network uptime — which is far superior to most shared hosting services. Essentially, even if your server fails, your hosting will be automatically transferred to a new server to make sure your website is back online in seconds.

Although I would’ve loved to see CDN support, Easyhost secures your web hosting with a range of security options within all its hosting packages. This includes free SSL certificates, malware scanning, web filters, DDoS protection, Zend optimizer, firewall protection, and automatic patching to fix any security leaks.

However, where Easyhost falls short is on web space. It only provides from 50 GB to 100 GB SSD storage (albeit with unrestricted bandwidth). This is great for small to medium-sized websites, but once your website gains a certain level of momentum, you’ll need far more space than Easyhost offers. That said, the company does throw in a free one-year domain registration with each paid plan, making the platform a fairly all-inclusive and convenient option for many.

Easyhost also provides a handy custom control panel through which you can easily install your favorite CMSes such as WordPress, Joomla, Drupal, or Magento in a single click. There’s also a website builder available, but this will be a separate subscription.

Pricing and Support

You can spot the word “cheap” several times throughout Easyhost’s website, but does the company really live up to its claims? As a matter of fact, it does. Even though it isn’t the cheapest hosting provider I’ve come across, it offers budget-friendly packages with a number of great freebies.

But what I don’t like about Easyhost is that it provides neither a free trial nor a money-back guarantee. In addition, you’re required to pay a penalty of 15% of your hosting fees (or up to 40 euros) if you happen to be late with paying your bills. (You do get a month, though, so be sure to set a reminder or check your inbox frequently for the invoice.)

Easyhost offers multiple support channels, such as live chat, support tickets, email, phone, and a knowledge base. However, the effectiveness of these channels is questionable when the support staff lacks efficiency and accuracy. When I submitted a ticket with basic questions about the service, the response I received was inaccurate and failed to address most of my inquiries.

I then turned to the live chat support, which was even worse. Not only was the support agent unhelpful, but he was rude and gave me incorrect information about the service. (He said there was no SSD storage, even though this is listed clearly on the company’s plan details page.)

easyhost chat 1



A free domain name is included with some hosting plans from Easyhost Belgium


How does Easyhost Belgium match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
Easyhost BelgiumCompareOur Score4.2Compare
Tailor Made ServersCompareOur Score2.9Compare

Easyhost Belgium REVIEW: BOTTOM LINE

Easyhost provides an average web hosting service at best. Though it’s quite affordable, it has one of the worst customer support I’ve seen and offers limited disk space to its customers.


  • 99.999% uptime
  • Free domains and SSL certificates
  • SSD storage
  • Strong infrastructure


  • Poor customer support
  • No refund policy or money-back guarantee

Get budget-friendly SSD hosting at Easyhost
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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