Features and Ease of Use
This vendor sells three shared hosting plans, which come with these common features as standard:
- Daily automatic backups, retained for two weeks
- Domain registration available for purchase
- Up to three add-on domains
- Free shared SSL certificate
- 250 MB to 1,000 MB hard disk storage
- 5 GB to 15 GB monthly transfer
Easy ASP Hosting owns and operates its own 5,000 square foot data center, which is good news, as it generally means quicker responses to technical issues. Built in 2003, this $10 million center is monitored 24/7 by on-site staff. It’s so much more surprising, then, that this company – which boasts “exceptional uptime and reliability” – doesn’t offer an uptime guarantee.
As the name suggests, Easy ASP Hosting sells only Windows ASP (and ASP.NET) hosting plans. However, these plans do include some tools and technologies – such as MySQL databases and Perl/Python programming languages – that you might also associate with Linux hosting. Of course, you get Microsoft tools and technologies including Microsoft Access databases, but SQL Server databases are listed as optional.
The Microsoft technologies detailed on this vendor’s “old school” website (especially Access and FrontPage) have a distinctly ‘retro’ feel, which made me wonder whether it was still operational at all. Somewhat surprisingly, yes it is!
Pricing and Support
Easy ASP Hosting’s plans are not easy on your wallet, but this is a specialist Windows hosting firm with its own data center, therefore not a simple reseller of Linux hosting plans. Plans can be purchased on six to twenty-four-month terms, with a deep discount for committing to a two-year term. Your commitment risk is mitigated slightly by the 30-day money-back guarantee that gives you a little time to see if you’re happy with your hosting.
While the website displays a toll-free telephone number, this vendor’s support page suggests that “We do not currently offer phone support [because it] takes longer and ties up more of our resources.” However, the advertised 24/7/365 support does appear to be operational. When I submitted a support request in the early hours on a Monday morning, I received a (brief) reply within 30 minutes:
The online support ticket system is complemented by a set of interactive Flash tutorials and a searchable FAQ database that together should help you to help yourself.