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Reviews and expert opinion DotServant

Ranked 1466th from 1915 Web Hosting
4.1
Ease of Use
4.1
Features
4.2
Pricing
4.1
Support
4.0
Server locations
Jacksonville
Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
DotServant is a website hosting provider established in 2000. The vendor specializes in the provisioning of shared web hosting and WordPress hosting solutions to small and medium sized businesses in the U.S. and other parts of the world.

Overview

DotServant

DotServant is a hosting vendor offering shared and WordPress hosting solutions. The firm was founded in 2000. It boasts of thousands of customers including small and medium-sized businesses in the U.S. and other countries around the world. Its data center is located in the U.S.

Features and Ease of Use

DotServant hosting solutions are comprised of the following standard features:

  • FTP/SFTP access
  • SSH access
  • SSL certificates
  • Apache servers
  • PHP support
  • Unlimited bandwidth
  • Unlimited storage
  • cPanel control panel
  • Unlimited subdomains
  • Unlimited MySQL databases
  • Unlimited Parked domains
  • Unlimited POP3 emails

DotServant’s hosting solutions are powered by modern servers in a data center in Jacksonville, Florida in the United States. The websites it hosts run on a redundant network infrastructure which ensures excellent performance and utmost reliability.

The company’s servers use the Linux OS platform. DotServant offers regular automatic backups. The hosting provider offers WordPress hosting which comes with a one-click WordPress install, a free SSL certificate, and free SSH access among other features.

This vendor’s hosting solutions use cPanel, Plesk, and DirectAdmin control panels. DotServant’s shared hosting solution comes in three packages: Starter, Basic, and Standard with the only difference between them being the number of domains.

Pricing and Support

Considering the resources and features included, DotServant’s hosting plans can be said to be reasonably priced. The prices are listed in U.S. dollars. The vendor offers flexible monthly billing cycles. DotServant hosting solutions include a 99.9% network uptime guarantee and a 30-day money-back guarantee.

DotServant-overview2

If you need technical assistance, you can contact DotServant via its ticketing system. The vendor has not availed a support phone number, email, or live chat. Its technical support team is said to be available 24/7, however, I opened a ticket with a query about their WordPress hosting to test out their support and received no response.

DotServant-overview3

The DotServant website has a link to a knowledge base section, but it is empty.

Pricing

4.1

Web Hosting

Plan Name
Storage
Bandwidth
Free SSL
Number of Sites
Price
Unlimited
Unlimited
+
1
$3.95
Plan Name
Storage
Bandwidth
Free SSL
Number of Sites
Price
Unlimited
Unlimited
+
1
$3.95
More Details

Bottom line on DotServant

Though DotServant has been in the web hosting business for more than two decades, it has yet to streamline its service offerings to reflect the growing needs of today’s business enterprises. From infrastructure to expertise, the vendor does not seem to leverage its experience in the industry to offer hosting solutions that few other vendors can match.

Pros

  • Uses cPanel, Plesk, and DirectAdmin control panels
  • Regular automatic backups
  • Plans come with 99.9% network uptime availability
  • Offers a 30-day money-back guarantee

Cons

  • Unresponsive support team
  • Knowledge base section on the website is empty

Get WordPress hosting from DotServant

Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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