Dot2Web is a Portuguese web hosting company that was founded in 2003. It offers cloud-based shared, VPS, and dedicated hosting for SMEs out of data centers in Portugal and France. The company serves more than 1,600 active customers. Service is provided in Portuguese.
Features and Ease of Use
Dot2Web offers cloud-based Linux and Windows shared hosting packages. All shared plans come with a 99% uptime guarantee, daily website backups, and 150+ one-click integrations including WordPress, Joomla, and Drupal. A free domain registration is also offered with Cloud Premium Linux plans.
Unfortunately, there are several essential features that are limited to the premium shared hosting plans, so if you’re only hosting a personal website, you’ll find this host rather restrictive in its offerings.
Other shared hosting features include:
- MySQL and MSSQL (for Windows-based plans)
- FTP access
- PHP 5.2 – 7.1
- phpMyAdmin
- Cron jobs
Beginning webmasters can take advantage of a website builder that comes with 190 different templates, social network integrations, and an online store.
VPS plans are also available for Linux and Windows. These can either be self-managed or fully-managed and come with a 99% uptime guarantee and free SSL certificates. Their feature list includes:
- SSD storage
- Full root access
- Scalable storage and memory
- Your choice of Plesk Onyx, cPanel, or CentOS Webpanel 7
- One-click application installer
Pricing and Support
Dot2Web’s shared hosting plans come with a 30-day money back guarantee.
The price of Dot2Web’s shared hosting plans based on the amount of capacity each plan offers is excellent relative to the competition, albeit with the aforementioned limitations for regular shared hosting compared to premium shared hosting.
Beginning webmasters will find everything they need here at a good price. However, larger webmasters and e-commerce stores should note that the uptime guarantee of only 99% and lack of SSD storage for shared hosting raises questions about server performance.
There are twelve managed VPS hosting plans for Linux and Windows available, grouped into three “Cloud” categories — X, R, and H. They all offer the same capacities — two to four vCPU cores, 2-16GB RAM, and 20-200GB SSD storage. The main difference between them is the control panel options offered.
The VPS plans offer an average value. It would be great to have more CPU cores available, but the amount of RAM in relation to storage is higher than average. Medium-sized e-commerce merchants who prefer Portuguese language support will likely find sufficient power here to justify the convenience. However, larger merchants will probably need to search for alternatives.
Support options are average. As you can see from the screenshot below, I did not receive an immediate reply from live chat support. In addition, phone support is not 24/7. Email and ticket support are available, however. There is a knowledge base, but it only answers a few pre-sales questions and won’t help with any technical inquiries.
