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Reviews and expert opinion Domena.pl

Mark Holden Mark Holden Web Hosting Expert

Domena.pl is a budget-friendly hosting provider based in Poland. They use top quality hardware, have servers located in Tier III data centers, and commit to a 99.982% availability.

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Overview

Domena.pl was founded in 2002. Having grown quickly, they now have more than 50,000 clients and 50 employees. Their servers are located in a Tier III data center in Poland. Their website is available in Polish, but their support is also available in English.

Features and Ease of Use

Domena.pl is a full-service website hosting company that provides shared hosting, virtual private servers, dedicated servers, as well as domain registration and SSL certificates.

As standard, their shared hosting plans include the following features:

  • 99.982% availability
  • Daily and weekly automatic backups
  • Up to five free .pl domains
  • Free SSL certificate
  • From 200 GB to 500 GB disk space
  • Unlimited bandwidth

Domena.pl make a really big effort to inform their customers about their infrastructure and security measures. They own their own servers which are collocated in a Tier III data center that ensures 99.982% availability, N+1 fault tolerance, and at least 72 hours power outage protection. They use SSD RAID storage so that data is automatically duplicated and can act as a backup in the event of disk failure. Servers are managed by Domena.pl engineers, who are available 24/7.

They offer unlimited bandwidth, which to my mind is a little gimmicky because nothing can be truly unlimited. Maybe “not arbitrarily restricted” would be a better term, except that many providers do say that their unlimited offerings are subject to a “fair use” policy.

I could not find any information in Domena.pl’s terms and conditions to say what they really mean by unlimited. I also could not find a service level agreement (SLA) on their website, although they do commit to 99.982% availability in line with Tier III specifications.

Pricing and Support

Prices for new customers are extremely affordable. You pay less for a whole year than many other companies charge for one month, but beware that the prices do increase when it comes time to renew. You get up to five free .pl domains with all packages, plus SSL certificates on all packages except the cheapest. Note, however, that there are additional costs if you want a .com or other top-tier domain. You can purchase in 12- or 24-month terms, which you need to commit to with no money-back guarantee or free trial.

Sales support is available from 8 am to 4 pm on weekdays, whereas technical support is available from 7 am to 7 pm on Mondays to Fridays plus 10 am to noon on Saturdays, via telephone or email. Ideally, I’d like to contact them 24/7 via live chat, but I realize that this is a budget provider whose technical support is complemented by useful help documentation.

Pricing

4.3

Comparison

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User reviews

Based on 6 reviews in 1 languages
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Tragedia

Nieczytelna strona, brak pomocy ze strony obsługi klienta, pracownicy w mailach wyrażają się bez szacunku i wyśmiewają swoich klientów. Najgorszy Hosting na rynku. Konsultanci nie pomogą tylko naciągają na kolejna usługę aby tylko zarobić. Nie polecam nikomu

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Karolina, Poland
June 23, 2021
1
Trzymać się z daleka!

Przysłali fakturę na przedłużenie dwóch domen pl na kwotę prawie 400zł!! Uzyskanie kodów authinfo ciągnie się tygodniami. Pletą bzdury na każdym kroku, każdy z konsultantów co innego. Wyczekuje dnia gdy już mnie nic z nimi nie będzie łączyło, bo już nerwów brak.

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Zimny Luko, Poland
March 05, 2021
1
Stanowczo odradzam.

Stanowczo odradzam zakładania swojej domeny i strony na domena.pl. Tutaj kompletnie nic nie działa, a jak już to z ogromnym opóźnieniem. Cały ich panel użytkownika jest niesamowicie nie czytelny, z wszystkim trzeba się domyślać. Nie polecam.

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anonymus, Poland
December 22, 2020
1
to jest jakaś porażka

nic nie działa, UI jest totalnie nieczytelne, mam wrażenie, że strona została wykonana na lekcji informatyki w ramach pracy klasowej. Zdecydowanie odradzam korzystanie z usług domena - pieniędzy już nie odzyskam jak i straconego czasu... Nie polecam

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Michał Kalisz, Poland
October 24, 2020
1
nie polecam !!!!

wykupilam tu domeny w "cenie promocyjnej" gdzieu innych operatorow cena jest taka sama albo za darmo w przypadku wykupienia z hostingiem. teraz chce przeniesc domene do innego operatora i chcą ode mnie oplate za transfer przed odniowieniem domeny bo niby cena promocyjna. Zeby uzyskac kod authinfo musze zapalcic 99zl netto! totalny zart. Wole zagraniczne hosting przynajmniej nie robia problemow i kod do transferu jest zawsze w panelu. Jak to mozliwe ze cena za przeniesienie jest trzy razy wyzsza niz normalna cena domeny? NAciaganie klienta. poza tym regulamin odnosi sie do domena.pl a nie .com to jest oszukiwanie klienta i naciaganie

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Nina, Poland
October 08, 2020
1
niski poziom obsługi klienta

W trakcie działania usługi nie było problemów. Problem pojawia się na koniec. W dobie nielimitowanych połączeń telefonicznych nikt nie potrafi skontaktować się z klientem i poinformować o kończącej się ważności domeny. Wystarczy chwila nieuwagi by stracić całą pracę związaną z pozycjonowaniem i reklamowaniem strony. Webmaster, który praktycznie non stop korzysta z panelu administracyjnego bez problemu uniknie takiej sytuacji, ale ktoś, kto prowadzi inną działalność gospodarczą mając na głowie multum obowiązków związanych z codzienną pracą może łatwo przeoczyć termin odnowienia domeny i wszystko stracić. Tak więc nie polecam ze względu na jakość obsługi klienta i konsekwencje z tego wynikające. Niekiedy warto zapłacić więcej ale mieć pewność, że ktoś myśli o kliencie

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Szymon Pawlak, Poland
September 29, 2020
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery

Domena.pl REVIEW: BOTTOM LINE

Domena.pl is a budget-friendly provider using Tier III data centers, SSD drives, and with support for  PHP 7.1. Expert users may require more advanced scripting features, but beginners and small website owners will appreciate the top quality hardware at a fraction of the usual cost.

Pros

  • Very affordable pricing
  • Tier III data centers
  • 99.982% availability
  • Unlimited bandwidth

Cons

  • No uptime SLA
  • No live chat available
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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