Direkte.No is an internet services provider located in Norway. It focuses on providing web hosting solutions, email hosting, and domain name registration services. Its target audience includes startups and SMEs in Norway and other countries across Europe. The Direkte.No website is available in Norwegian.
Features and Ease of Use
The standard features which you are likely to find in Direkte.No include:
- Linux and Windows operating systems
- PHP, ASP support
- MySQL databases
- Email accounts
- Unlimited alias and forwarders
Direkte.No web hosting packages include three plans: Mini, Standard, and Pro. Mini, its basic plan comes with: 2GB of website and email hostage, up to 3 email accounts, unlimited alias and unlimited forwarding.
Pro, its advanced plan, on the other hand, comes with 25GB website and email storage, up to 50 email accounts, unlimited alias, and unlimited forwarding.
This vendor does not seem to offer backup services to its clients. It also does not incorporate SSL certificate in any of its web hosting plans. It does not offer SSL certificate whether as a free package or even a purchase option to its clients.
The Direkte.No website is well organized and quite easy to navigate. That said, it contains extremely limited information about the vendors hosting solutions. This can be quite frustrating to prospective customers and new users who need more information.
If you need more information, the vendor requires you to contact them in order to be furnished with the details you need. This can be an additional cost and It can also be viewed as a lack of honesty on the firm’s side concerning its hosting solutions.
Pricing and Support
Direkte.No hosting plans are quite expensive considering the features offered by the vendor which includes unlimited alias and forwarding only. Its prices are all listed in Norwegian krone and are VAT exclusive.
Users are required to commit to an annual payment plan as the company offers an inflexible billing cycle. This can be unsuitable for users who are not willing to enter into long term payment contracts.
t has no money-back guarantee, free trial period, or any other refund policy. The hosting provider also does not offer a network uptime guarantee. I found this quite unnerving as I wondered just how reliable their hosting solutions are.
Contact form, telephone, and email support are the only ways that the vendor has availed that you can communicate with them. Unfortunately, it does not offer a ticketing system or live chat support.
Furthermore, the hosting provider does not offer 24/7 support. My attempts to contact this vendor were unsuccessful.
The Direkte.No website has no knowledge base.