Deluxe Hosting is a U.S. hosting provider with more than 800,000 customers. It’s fair to say, this is a large provider, albeit nowhere near the size of some American giants. Nevertheless, the English language website (the support pages can be translated into multiple languages via a plugin), support, and services are targeted towards business owners who want premium hosting.
Features and Ease of Use
Deluxe Hosting sells a few simple, yet effective packages of shared hosting plans, which come with the following core features:
- 99.99% network uptime guarantee
- Manual backup via FTP and phpMyAdmin
- Unlimited domains
- Domain registration available
- SSL certificates available for purchase
- Up to 40GB SSD disk space
- Up to 700GB monthly data transfer
All of the Deluxe Hosting plans use SSD storage for disk read / write speeds up to ten times faster and an above industry average 99.99% network uptime guarantee (although I can’t see specific details in the terms and conditions).
There’s a Softaculous one-click installer for more than 300 programs, which is a premium offering and the control panel is cPanel, which is an easy to use and beginner-friendly control panel.
For experts, unusually for shared hosting, the plans come with SSH access, plus all of the usual features e.g., FTP accounts, phpMyAdmin, and SQL databases. It’s less clear whether there’s Cron jobs or support for advanced programming languages, as I wasn’t able to get customer service to confirm either way.
Pricing and Support
The prices are quite high, however, so are the resource allocations, which range from 300GB to 700GB of data transfer and up to 40GB SSD storage. Furthermore, you need to purchase a domain name, SSL certificate, and dedicated IP (if required) separately, so the additional costs are fairly substantial.
Plans can be purchased in one month or one year terms with a tiny discount for purchasing the latter. Also, there isn’t a money-back guarantee or free trial, so your best bet to get started is the pricey month-to-month plan.
Customer service is 24/7/365 by phone to a U.S. or international number, email, or there’s an average knowledge base on the website you can refer to. There may be more resources in the client only area, however, it requires an existing customer to login, so I can’t confirm. In terms of my experience, I did email the team on a weekday morning and did not get a reply, despite having waited a couple of business days.
How much does Deluxe Hosting cost?Deluxe Hosting offers plans from $15 to $25. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Deluxe Hosting plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. Deluxe Hosting can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Deluxe Hosting here.
How good is Deluxe Hosting’s customer support?Deluxe Hosting is not ranked as one of our top web hosts. But that can also be a result of Deluxe Hosting being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.
