DA Web Host offers an array of internet services including shared and email hosting, user interface design, and web application development. Its headquarters are located in Sydney, Australia, but its back-office support is based in the U.K.
Features and Ease of Use
DA Web Host offers shared hosting solutions most suited to small and medium-sized businesses, but there are no VPS or dedicated server solutions. Some of the features you can expect to find are:
- MySQL databases
- FTP accounts
- Unlimited email accounts
- Parked and addon domains
- Unlimited subdomains
- cPanel control panel
- Free instant setups
- PHP, Perl, CGI support
- Ruby on Rails
- Cron jobs
There are three shared hosting packages: Starter, Basic, and Developer. The Starter package comes with 800 MB disk space, 1 MySQL database, 1 FTP account, and 20 GB monthly bandwidth. The most advanced Developer package includes 2500 MB disk space, 15 MySQL databases, 15 FTP accounts, and 40 GB monthly bandwidth.
You can manage your hosting using the cPanel control panel, and the Fantastico installer allows you to install additional apps via included scripts. For developers, the Python programming language is supported.
DA Web Host does not offer backup services, but it offers a backup utility that you can buy as an additional feature. It doesn’t offer SSL certificates at all, not even as an additional pay-for package.
Apart from shared hosting and email hosting services, this provider also offers e-commerce solutions including WordPress, Zen Cart, and osCommerce.
Pricing and Support
Priced in Australian dollars, this provider’s plans are pretty expensive considering the level of features on offer. At the checkout, you can choose monthly, 12-month, or 24-month billing, with the 24-month billing giving you a 10% discount. You can also choose extra bandwidth and add-on domains at an additional cost.
The firm offers free instant setup for each of its shared plans, plus a free domain for customers that choose the Basic or Developer plan. There is no money-back guarantee as far as I know, and no mention of any uptime guarantee.
Contacting the 24/7 customer support team can be done via a ticketing system, but there are no telephone, email, or live chat support channels. Unfortunately, I never received a reply when I submitted a test ticket, which wouldn’t be be so bad if there were sufficient (or any) self-support resources.