Features and Ease of Use
ContraTeam provides three types of hosting plans with SSD hard drives – Web, Reseller, and Business. It also offers VPS SSD, Cloud SSD, and Dedicated Servers. Domain registration, four audio streaming plans (32, 64, 128, and 256 KBPS respectively), three server maintenance services, and six licenses for some popular software solutions (cPanel dedicated, cPanel VPS, Softaculous etc) are its other offerings.
ContraTeam provides 99% uptime for its web and business hosting plans, which is a bit lower than the industry average. Those who need entry-level web hosting or limited resources can take their pick from four web hosting SSD plans – Green, Orange, Red, and Black. All these plans come with a free SSL certificate and daily backup. However, they differ in terms of their space (1 to 15 GB), bandwidth (1 to 15 TB), CPU (1 core to 3 cores 3.0GHz processor), RAM (1 to 3 GB), and add-on domains (2 to 15).
All these web hosting plans come with:
- Unlimited subdomains and parked domains
- cPanel as a control panel
- Unlimited FTP accounts (plus access via cPanel File Manager)
- Unlimited MySQL databases (including Remote MySQL and phpMyAdmin access)
- DNS Zone editor
- Softaculous for easy installation of 400+ web applications
- CloudLinux software (for server resource protection)
In case you are a business user or need a greater amount of system resources (like more RAM, larger hard disk space, multiple processor cores etc.), you can take your pick from four business plans – Rookie, Progressive, Professional, and High-End.
If you maintain a large number of websites and need special hosting packages, or want to start your own hosting business, you can choose from three reseller hosting plans – Blue, Green, and Orange.
Pricing and Support
ContraTeam has a thirty-day money refund policy. The company’s hosting plans are competitively priced. While its web hosting plans are payable half-yearly, annually, or biennially, its business and reseller hosting plans are payable on a monthly, quarterly, half-yearly, annually, or biennially. All these plans are payable in Serbian Dinar (RSD).
You can reach the company’s support staff via phone (Mon-Fri, 9 am to 5 pm, local time), email, or a ticket system. My email to them failed to elicit any response within twenty-four hours but I obviously don’t qualify (as a non-customer) for their 24/7 support.
Though ContraTeam has a knowledgebase, it’s almost as good as being non-existent since it just has a solitary article. The company’s blog, in comparison, is a much better place, and may offer answers to some of your queries.