COMSATS Internet Services was founded in Pakistan in 1996. This vendor provides a variety of hosting solutions – including shared web hosting, VPS hosting, colocation services, and dedicated servers – to its customers in Pakistan, Canada, Italy, Hong Kong, India, and around the world. Their website can be switched between English and Urdu languages.
Features and Ease of Use
Besides offering web hosting services, COMSATS also provides ancillary internet services such as wireless broadband, on-demand broadband, website design and development, video conferencing, and search engine optimization.
Their Hawaii-branded website hosting includes the following features:
- Domain registration available
- Windows or Linux operating system
- 50MB to 20GB+ (Windows), 100MB to 20GB+ (Linux) disk space
- 2.5GB to 350GB (Windows), 5GB to 350GB (Linux) data transfer
- Modern data center facility with UPS multiple power generators
- 24/7 telephone helpline
The COMSATS website provides little additional information about their web hosting features, and customers interested specifically in VPS solutions will need to contact the company to find out more.
COMSATS’ servers are housed in modern data centers situated in several locations in Pakistan including Islamabad, Lahore, and Karachi. Their L-Root servers allow their clients to experience high internet speeds and traffic dissemination, which reduces website response times and provides scalability and flexibility in the event of an exponential increase in web traffic.
Pricing and Support
COMSATS’ shared hosting solutions for both Linux and Windows operating systems are very cheap, but from the limited information available it’s hard to judge exactly what you get for your money.
Hosting prices are listed in Pakistani rupees on annual (and multiyear) billing terms. While there is no money-back guarantee, the vendor promises that the hosting solutions they offer will help clients reduce their hosting expenses by utilizing the latest technologies and minimizing website complexities that increase costs.
This vendor offers real-time management of your servers 24/7/365, and they employ experienced and certified consultants to help you find the right solutions to your hosting problems. But…
You can contact the COMSATS support team only via the telephone numbers and email addresses displayed on their website. There is apparently no live chat, no ticket system, no knowledge base, and no FAQs section. The promising-looking link to their “Technical Assistance Center” simply leads to a list of locations where you can get help.