Features and Ease of Use
Code Blue Hosting sells a range of hosting services including shared, dedicated servers, and cloud plans. The shared hosting plans come with these features as standard:
- 99% uptime guarantee
- Daily automatic backups
- Domain registration available
- Free SSL certificates
- Up to 5GB disk space
- Up to 50GB bandwidth
Code Blue Hosting co-locates its servers in a Toronto-based data center and a Dallas-based center. The Canadian network is Juniper based with redundant 10G routing connected to multiple Tier 1 fiber networks.
The plans come with user-friendly cPanel access, CloudLinux for isolation of your data from your neighbors, and LiteSpeed Web Server to ensure high performance. The network and software are solid, so it’s disappointing to see a well below average 99% uptime guarantee.
While none of the features are particularly outstanding, it’s good to see most of the basic features are included like free setup and daily automatic backups using Bacula4 with the option to restore up to 15 times per month.
The plans are fully managed, which means Code Blue Hosting handles AntiVirus scanning and reporting, and security. There’s also an enterprise-level email filter to protect your email from spam.
The cPanel includes website building tools and Softaculous one-click installer, so it’s easy for beginners to get started with minimal technical experience.
When you’re ready to scale up your online presence, Code Blue Hosting also sells dedicated server plans with dual power supplies and HDD (not ten times faster SSD) in RAID 10 configuration.
Pricing and Support
The plans are cheap, especially if they are managed by Code Blue Hosting. You can only pay monthly, so there are no incentives to sign up for a longer term. Having said that, it’s nice to have minimal commitment.
All plans come with an SSL certificate, but you do need to purchase a domain name, and there’s also 5% tax added when you checkout. Not huge added costs, but something to consider if budget is important to you.
Customer service is via email (to the sales, billing, and support departments), as well as by phone 24/7. I contacted the team by email around lunchtime in Ontario. I did wait a couple of business days to get a reply to my email, but nothing arrived, sadly.
However, Code Blue Hosting stands out for the quality of its help desk. There are tons of video tutorials available on a wide range of topics from FTP to phpMyAdmin to WordPress. It’s one of the best resources I’ve seen.