Cheap Host is a New Zealand-based hosting brand of Ebox Ltd. It’s not clear when this company was founded or where it is headquartered, but it is clear that this provider offers various hosting solutions including shared hosting (cheap and premium), reseller hosting, email hosting, and VPS solutions. It also provides SSL certificates and domain registration services.
Cheap Host’s somewhat limited English-language website can be switch into other languages, but much of the content stays in English.
Features and Ease of Use
My efforts to find information about this provider’s data centers and servers, and any uptime guarantee, proved fruitless. On the bright side, I did discover that Cheap Host provides four pocket-friendly hosting plans (Small, Medium, Large, and Grand) for bloggers, small websites, and medium-sized businesses. These plans vary in disk space and the number of sub-domains, but all packages have these features in common:
- Unlimited email accounts
- Five databases
- Two parked domains
- 250 MB to 2000 MB web space
This provider also offers four premium shared hosting packages (Bronze, Silver, Gold, and Premium) with higher resource allocations for larger companies and more advanced users that run multiple websites with heavy traffic. The premium packages come with the following features:
- 5121 MB to 40,000 MB disk space
- Unlimited bandwidth
- Unlimited email accounts
- Unlimited sub-domains
- Two to four parked domains
- From five to unlimited databases
In addition to its shared, email, and reseller hosting packages, Cheap Host provides scalable VPS packages that you can configure manually according to your needs.
For security, Cheap Host sells SSL certificates that come with a 15-day refund.
Pricing and Support
Cheap Host offers a range of prices, from affordable to slightly expensive. Their cheap hosting packages are great options if you’re on a tight budget, while their higher-priced premium web hosting subscriptions are still reasonably priced and do not come with any setup fees. You have the option to pay for plans in New Zealand dollars through PayPal or bank transfer.
Cheap Host doesn’t do refunds except for its SSL certificates, and its VPS subscriptions incur additional setup fees.
You can contact Cheap Host’s technical support team only by telephone and ticket system. I had a somewhat surreal experience when I submitted a test ticket that was closed almost immediately. My follow-up ticket resulted in my IP address being banned for being “rubbish”:
For self-support, Cheap Host provides an adequate but not amazing knowledge base.
