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Cheap Host Review 2024 – Is It Worth It?

Mark Holden Mark Holden Web Hosting Expert

New Zealand-based hosting provider Cheap Host offers a diverse range of web hosting packages, reseller hosting, and scalable VPS solutions to beginners, advanced users, and businesses of different sizes.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Screenshot 2019 06 21 at 06.23.31

Cheap Host is a New Zealand-based hosting brand of Ebox Ltd. It’s not clear when this company was founded or where it is headquartered, but it is clear that this provider offers various hosting solutions including shared hosting (cheap and premium), reseller hosting, email hosting, and VPS solutions. It also provides SSL certificates and domain registration services.

Cheap Host’s somewhat limited English-language website can be switch into other languages, but much of the content stays in English.

Features and Ease of Use

My efforts to find information about this provider’s data centers and servers, and any uptime guarantee, proved fruitless. On the bright side, I did discover that Cheap Host provides four pocket-friendly hosting plans (Small, Medium, Large, and Grand) for bloggers, small websites, and medium-sized businesses. These plans vary in disk space and the number of sub-domains, but all packages have these features in common:

  • Unlimited email accounts
  • Five databases
  • Two parked domains
  • 250 MB to 2000 MB web space

This provider also offers four premium shared hosting packages (Bronze, Silver, Gold, and Premium) with higher resource allocations for larger companies and more advanced users that run multiple websites with heavy traffic. The premium packages come with the following features:

  • 5121 MB to 40,000 MB disk space
  • Unlimited bandwidth
  • Unlimited email accounts
  • Unlimited sub-domains
  • Two to four parked domains
  • From five to unlimited databases

In addition to its shared, email, and reseller hosting packages, Cheap Host provides scalable VPS packages that you can configure manually according to your needs.

For security, Cheap Host sells SSL certificates that come with a 15-day refund.

Pricing and Support

Cheap Host offers a range of prices, from affordable to slightly expensive. Their cheap hosting packages are great options if you’re on a tight budget, while their higher-priced premium web hosting subscriptions are still reasonably priced and do not come with any setup fees. You have the option to pay for plans in New Zealand dollars through PayPal or bank transfer.

Cheap Host doesn’t do refunds except for its SSL certificates, and its VPS subscriptions incur additional setup fees.

You can contact Cheap Host’s technical support team only by telephone and ticket system. I had a somewhat surreal experience when I submitted a test ticket that was closed almost immediately.  My follow-up ticket resulted in my IP address being banned for being “rubbish”:

cheap host ip banned

For self-support, Cheap Host provides an adequate but not amazing knowledge base.




How does Cheap Host match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Cheap HostCompareOur Score4.0Compare
1Go4HostingCompareOur Score2.4Compare


Cheap Host’s variety of web hosting packages could make it a good choice for amateurs, pros, or businesses. The downsides are no SLA, no refunds, and poor customer support.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • A variety of web hosting plans
  • Unlimited bandwidth
  • No setup fees for web hosting
  • Unlimited email accounts


  • Poor customer support
  • No money-back guarantee
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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