Reviews and expert opinion BlueFish Web Hosting

Ranked 2545th from 2573 Web Hosting
4.0
Ease of Use
4.0
Features
4.0
Pricing
4.1
Support
3.9
Server locations
USA
Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
Established in 1997, BlueFish Web Hosting has been in operation for over two decades. Their company is built on a customer-centric approach to web hosting, putting a lot of effort into delivering affordable and reliable solutions to individuals and businesses in Utah and the rest of the United States.

Overview

BlueFish Web Hosting is a small, customer-focused web hosting provider based in Southern Utah, United States. From the day they were launched in 1997, they’ve put a lot of effort into delivering reliable web hosting services to individuals and businesses in Utah and beyond.

BlueFish Web Hosting

Features and Ease of Use

BlueFish Web Hosting only has a single shared hosting plan available, but they’ve designed this to target small businesses and startups as well as individuals creating websites for the very first time. Some of the features you’ll find included in this lone package include:

  • Unlimited storage space
  • Unlimited data transfer
  • Unlimited email accounts
  • FTP access
  • Free domain name with purchase of one or two-year contracts
  • Shared SSL certificate
  • MySQL databases
  • CGI, Perl, SSI, and PHP 4.3.4 support
  • osCommerce, Agora, and PayPal shopping carts
  • Detailed website statistics

Frankly, I wasn’t at all impressed with this web hosting package. It may be simple and all-inclusive, but the features seem very outdated. For instance, they proudly proclaim that they offer support for MS FrontPage — a software that’s been basically phased out and shunned by the industry for over a decade. Their PHP support is also limited to 4.3.4 where most above-average web hosting providers would offer at least PHP 7, and they don’t support scripting languages such as Ruby, Ruby on Rails, or Python.

On top of that, there’s no uptime guarantee, and all my tests of their server speeds yielded appallingly slow response times: in many cases, it takes over five seconds to load an average webpage (and one that’s not particularly media-heavy at that). The overall feel of their website doesn’t instill confidence in their platform either: their website isn’t mobile-responsive, and it looks as though it hasn’t been updated in a decade.

Pricing and Support

BlueFish Web Hosting only has a single all-inclusive package with a relatively fixed rate. I’d say their package is pretty expensive in comparison with other all-inclusive hosting packages on the market. This is especially so when you consider that they lock you into a two-year contract to get their listed rate, and if you choose a term of less than a year, there’s a hefty set-up fee added on. That said, they do give you a free domain registration with the purchase of a one-year or two-year contract, which will be renewed for as long as your hosting account with them is active.

The company claims to have a 30-day risk-free money back guarantee, but it’s unclear whether they’ll actually follow through on this policy. I say this because their customer support was basically non-responsive over the entire duration I tried them out: I sent multiple emails and never got a reply from them.

Additionally, many customers have complained that after signing up, it became increasingly difficult to connect to a support representative. Certain customers have even reported sending the company over a dozen emails to no avail. In addition, while they do have a toll-free number for North American customers, BlueFish Web Hosting has no live chat support or ticketing system. This can be a real frustration for fast-growing websites that need quick and regular assistance, and seems particularly odd when you consider that their entire business model was founded on solid, reliable customer support. That said, they do have a few tutorials that address issues like domain transfer, file transfer, and vDeck, though the knowledge base could use a lot more improvement.

Pricing

4.1

Web Hosting

Plan Name
Storage
Bandwidth
Number of Sites
Price
Unlimited
Unlimited
Unlimited
$6.95
Plan Name
Storage
Bandwidth
Number of Sites
Price
Unlimited
Unlimited
Unlimited
$6.95
More Details
A Free Domain is included when purchasing any hosting service from BlueFish Web Hosting

Bottom line on BlueFish Web Hosting

BlueFish Web Hosting may have started out with the best of intentions, but their execution seems to have fallen short of their original vision in the last decade. Any users considering them as a web host should proceed with caution.

Pros

  • Unlimited storage and bandwidth
  • All-inclusive plans with SSL certificates
  • Free domain for entire duration of hosting plan
  • 30-day money back guarantee

Cons

  • Outdated features
  • No live chat or ticketing system
Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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