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BIOHOST Review 2024 – Is It Worth It?

Mark Holden Mark Holden Web Hosting Expert

German hosting business BIOHOST provides feature-packed web hosting solutions from data centers powered by 100% clean energy. This vendor is let down only by poor support.

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Screenshot 2019 06 20 at 07.55.15

German web hosting company BIOHOST has been in the market since 2006. It specializes in web hosting services that rely on 100% eco-friendly electricity, and since 2011, this company has been operating its own data centers to guarantee sustainability.

Features and Ease of Use

BIOHOST specializes in shared web hosting packages that come with standard features including:

  • SSD storage
  • Free SSL certificates
  • Web-based administration area (custom control panel)
  • Free domain
  • Daily backups
  • MySQL databases
  • 99.0% uptime guarantee

The four web hosting packages offered by BIOHOST are:

  • bioSPACE 5GB that comes with 5 GB of SSD storage, 1 domain, a maximum of 5 virtual hosts, 10 MySQL databases, 20 email accounts, and 10,000 MB of email space.
  • bioSPACE 10GB that comes with 10 GB of SSD storage, 2 domains, a maximum of 10 virtual hosts, 20 MySQL databases, 40 email accounts, and 20,000 MB of email space.
  • bioSPACE 15GB that comes with 15 GB of SSD storage, 3 domains, a maximum of 15 virtual hosts, 30 MySQL databases, 60 email accounts, and 30,000 MB of email space.
  • bioSPACE 25GB that comes with 25 GB of SSD storage, 5 domains, a maximum of 20 virtual hosts, 50 MySQL databases, 100 email accounts, and 50,000 MB of email space.

BIOHOST has its own user-friendly, web-based custom control panel that provides full control over all aspects of your hosted website and settings, and you don’t need any special technical or web programming knowledge to use it. Daily data backups are enabled by default, but you can change the backup frequency from the control panel to meet your requirements. The higher price plans allow Cron jobs to schedule scripts.

Pricing and Support

BIOHOST’s hosting plans are slightly expensive compared with European competitors, and the minimum contract period is one year. However, you do get a 14-day money-back guarantee to test the waters.

There are only two ways to contact BIOHOST for customer support: email and support ticket. Unfortunately, I received no response via either contact channel, despite the promise that “You will receive a response from us within one working day at the latest.”

Screenshot 2019 06 20 at 08.08.57

If you find yourself needing self-support, you’ll be equally disappointed because there isn’t a knowledge base available.




How does BIOHOST match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
BIOHOSTCompareOur Score4.0Compare
Tailor Made ServersCompareOur Score2.9Compare


For such an experienced provider, I was expecting more from BIOHOST. Its environmentally-friendly feature-packed hosting plans are let down by inadequate support resources.

BIOHOST might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • Free SSL certificates
  • Environmentally-friendly data center
  • SSD storage
  • 14-day money-back guarantee


  • Unresponsive customer support
  • No knowledge base
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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Good service experience

To counter the other opinions mentioned here: I have only had very good experiences with customer support so far. They responded quickly (within hours) and were always able to solve my problems immediately. It seems to be not the biggest service provider so there is a more human feel to biohost. But I consider this an advantage and am happy to write an email and wait a few hours compared to clicking myself through automated online forms or talking to chatbots that can't do anything. I recommend 5/5.

John Hodgkinson, USA
June 25, 2021
Good intentions, bad practice

Good initial idea for the service. However, the service is unresponsive, it is quiet overpriced, and there is a one month cancellation fee before extending for another year. There is no customer relationship management interest that goes beyond the economic side of things. Unfortunate!

Joseph, Germany
July 13, 2020
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