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Solomon Ndung'u Solomon Ndung'u Web Hosting Expert is a small web hosting company based in Brazil. Founded in 1999, the vendor’s mission since then has been to help individuals in every step towards their online success. Some of its hosting solutions include shared web hosting, SSL certificates, and domain name registration services.

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bem features is a hosting provider that was founded in 1999. The hosting company markets itself as being committed to excellence in hosting services backed by maximum resources for entrepreneurs in Brazil and beyond. It offers shared web hosting, SSL certificates, web design, and domain name registration services. The is only available in Portuguese.

Features and Ease of Use website hosting solutions come with the following standard features:

  • PHP 7.1 support
  • Free domain name
  • Free SSL certificates
  • MySQL databases
  • Softaculous script installer
  • Website builder
  • Custom DNS servers
  • cPanel control panel
  • Regular backups uses robust infrastructure with the latest technological advances to provide a stable and secure hosting environment for its client’s websites. Its servers are housed in a high-end data center located in Houston, Texas, in the United States. The data centers are equipped with thousands of servers connected directly by 14-gigabit links powered by network backbones of six different internet providers in the world.

The web hosting infrastructure also includes powerful hosting tools, including the latest versions of PHP, Perl, Python, Java, Ruby, MySQL databases version 5.6, and PostgreSQL. This offers the security and time tested internet systems for high reliability.

With hosting solutions, your website is guaranteed protection and safety from viruses and online hackers. The hosting vendor has deployed intelligent security measures, including a proactive firewall for malware detection and any suspicious activities on its client’s websites. In addition, the hosting provider offers regular data backups that are taken daily with an exact copy always available in case of a disaster.

Pricing and Support hosting solutions are quite expensive, yet come with considerably high discounts starting from 20%. The hosting plans come with flexible monthly billing cycles, including monthly, quarterly, semi-annual, and annual subscriptions. Prices are listed in Brazilian real. advises potential customers to choose a vendor that offers high uptime guarantee stating “the closer to 100%, the better” but does not seem to commit itself to an uptime guarantee. The vendor offers a 10-day free trial period after which if dissatisfied with its hosting services, you can get your money back.

Customers can contact the vendor’s technical support staff via ticketing system, contact form, or live chat. Unfortunately, the company does not seem to offer telephone support. I found a support email on its Facebook page, but could not locate any mention of a support email on its website.

I sent a support query to the support team via this email and received an automated response. However, the vendor never responded to the issues that I had raised in my email query.

bem support

Thankfully, has a fairly detailed help center with a good number of tutorials to mitigate the lack of customer support response.



A free domain name is included with some hosting plans from


How does match up to the competition?

BluehostCompare2.5Compare REVIEW: BOTTOM LINE has designed its web hosting solutions to meet the needs of individuals and SMEs looking to host websites with moderate traffic. Its decision to invest in robust hosting infrastructure has helped the hosting vendor gain a significant market share in Brazil and beyond. However, its hosting solutions are quite expensive, especially for individuals and startups, making hosting with this vendor a little bit harder.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • Robust hosting infrastructure with the latest technological advances
  • Regular data backups taken on a daily basis
  • Offers a 10-day free trial period
  • Highly responsive customer support


  • Hosting plans are quite expensive
  • Does not offer telephone support
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
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Em defesa do Bem

Sou cliente do desde o começo. Já me aventurei para outros servidores, mas acabei voltando (sempre tinha um pezinho lá. rsrs). O Suporte é por email, mas o atendimento é rápido. As poucas vezes que precisei de suporte fui bem atendido. Quanto ao preço, é necessário avaliar que você pode ter VÁRIOS domínios na mesma conta. É o único que conheço que faz isso. Os outros cobram por cada domínio que você quer hospedar. Isso pra mim é super vantajoso, visto que tenho vários sites hospedados em um mesmo lugar. Confesso que sou suspeito pra falar. Mas o Benvindo Net atende todas as minhas expectativas.

Carlos Magno Guerra, Brazil
March 11, 2020
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