Features and Ease of Use
BD Web Services offers a comprehensive suite of hosting services, including SSD Linux shared, Windows shared, cloud, WordPress, reseller, VPS, and dedicated hosting. Their features are nothing spectacular, but they do offer excellent and nearly all-inclusive packages with almost everything a beginner needs to get started.
As standard, their SSD shared hosting plans come with the following features:
- 99.9% uptime guarantee
- Automatic daily and weekly backup to remote servers
- Domain registration available, albeit at an additional cost
- Unlimited add-on domains
- From 1GB to 20GB SSD storage
- From 20GB to 400GB bandwidth
As you can tell, they offer a decent feature set, even including website building tools with their cPanel. Users get unlimited add-on domains and databases even with the entry-level plan, though with only 1GB of storage you won’t be able to host all that many websites on the cheapest plan. The company also provides free integration with Google Apps and SEO tools to help you extend your online reach.
All shared hosting plans include cPanel, which is widely known for its user-friendliness and reliability, along with a one-click installer. But the features don’t stop there: advanced users will love the FTP access and support for PHP (version 5 only), Python, Ruby on Rails, SSI, and Perl. Windows aficionados can check out their Windows ASP/.NET hosting plans, while beginners will enjoy the included e-commerce features such as Zen Cart, Magento, and PrestaShop.
While BD Web Services doesn’t own their own data centers, they’ve got a pretty solid offering. They have servers located in a U.S. and Germany data center with redundant network connections, low latencies, and multiple Tier I Internet Service Providers. They also use enterprise-grade hardware with RAID-protected servers, 1Gbps port speeds, and Intel E3 processors.
Pricing and Support
Their plans are very good value for money, although note that SSL certificates and domain registration are added costs. The basic package (SH-1) comes with 1GB storage, 20GB bandwidth, and unlimited domains, making it one of the best inexpensively-priced entry-level packages I’ve seen around. If you need the extra speed, go for their NVMe SSD shared hosting packages, which are still very affordable albeit with less bandwidth and fewer add-on domains included.
It’s a little confusing when you start to check out because they add a few extra package levels that aren’t advertised on the main pages. I assume this is to add flexibility and allow customers to choose from a greater level of resources, though it struck me as less than transparent. Secondly, note that their higher-tier plans are available in monthly billing terms, while the cheaper plans are only available as annual contracts. What’s great is that they offer a 30-day money back guarantee.
They offer email, telephone support (with Bangladesh and U.S. numbers), and live chat assistance. You can reach out to their support team at any time of the day. However, pre-sales support is limited to the hours between 9AM and 10PM (GMT+6). They have a wealth of information in their substantial knowledge base on the website, and they also provide a client area that requires login. In my opinion, this is a highly comprehensive customer service package.