Alfahosting is based in Ankerstraße, Germany, and has been in business since 1999. As one of Germany’s leading hosting providers, it has expanded its catalog to offer a huge range of hosting services including basic shared hosting, dedicated servers, and enterprise platform solutions. Alfahosting has over 200,000 customers, which is not surprising since this vendor backs up its services with good guarantees and SLAs.
Features and Ease of Use
At Alfahosting, you’ll find most hosting features in one form or another, including:
- 99.9% SLA-backed uptime guarantee
- Domain registration with up to four free domains
- An unlimited number of add-on or parked domains
- Free Let’s Encrypt SSL certificates and premium SSL certificates
- Weekly automatic backups
- Up to 600 GB of SSD storage for shared hosting
- Unlimited bandwidth
Server products allow you to choose Linux or Windows as the operating system. All servers come with the Plesk control panel, but the Linux shared hosting also comes with the lesser-known (and now discontinued) Confixx control panel.
All hosting products provide a massive amount of SSD storage and RAM plus generous numbers of databases, email accounts, and FTP accounts. It means you can build a bigger website for the same price compared with another host.
With SSL certificates, support for all the essential programming languages, automatic backups, email hosting, and unlimited bandwidth, you’ll find it hard to find a feature that Alfahosting doesn’t offer. The only exception is that there is no CDN as far as I can see.
Pricing and Support
Although Alfahosting’s hosting plans are not the cheapest you’ll find, they are some of the best value packages among the European providers.
This company is soon keen to let you try before you buy that it offers a generous 45-day free trial of most of its web hosting products. However, you do have to pay from the very first day if you want the cheapest shared hosting plan, an e-commerce hosting plan, or a dedicated server. You do still get a 14-day money-back guarantee, though.
Alfahosting is very generous when it comes to giving you up to four domain names for free, depending on your hosting plan. And its hosting prices are great value for money when you consider all of the other features and resources you get.
Since so much is offered out-of-the-box, you won’t find many upsells at the checkout apart from an SLA upgrade. You can choose between monthly billing (with a setup fee) and slightly discounted annual billing.
Whichever package you choose, you will have access to 24/7 support (via email/ticket) and a free support hotline (not 24/7). I found the ticket support to be exceptionally responsive, even when answering my multiple questions.
While not a comprehensive as I would like, Alfahosting does provide a pretty decent knowledge base and a set of step-by-step tutorials.