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Adept Review 2024 – You Get What You Pay For

Mark Holden Mark Holden Web Hosting Expert

Adept is a no-frills South African hosting provider that has been in business since 1996. It provides fuss-free plans with few additional features.

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Overview

image2 16To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Adept has been providing information and communication services in South Africa since 1996. The company has an English language website and an active Facebook page with more than one thousand followers.

Features and Ease of Use

Adept sells much more than merely hosting services, but focusing in on their hosting plans reveals the following core features:

  • Manually configured backup schedules
  • One free .co.za domain name for one year
  • Up to ten domains
  • SSL certificates available
  • From 1.5GB to 12GB server disk space
  • From 3GB to unlimited monthly data transfer

Using a South African data center, Adept has a fully redundant infrastructure with fiber connectivity that is IPv6 compatible. You can choose between Windows and Linux to run on robust Dell and Cisco hardware.

The shared hosting plans have malware and spam filters, and they come with FTP accounts, MySQL databases, and website statistics; all accessed via the popular cPanel control panel. But beware that these are basic plans with limited features and no add-ons. As already mentioned, the widely-used cPanel control panel is enabled so that clients to self-manage their websites.

If you want to scale up from shared hosting, you can opt for virtual servers that run on SSDs for disk read/write speeds up to ten times faster than traditional hard disk drives. It’s not clear if the aforementioned shared hosting plans run on SSD or HDD.

Adept doesn’t advertise an uptime guarantee, so I can’t comment on their availability, but I can tell you that I couldn’t find any negatives reviews about the company.

Pricing and Support

Adept’s prices are high considering the limited number of value-added features. You need to buy your own SSL certificate and pay VAT on top of the advertised prices. There is no money-back guarantee and no free trial, so the only real bonus is the free .co.za domain you get with any hosting plan.

Adept is not very adept at providing online documentation, and their small FAQs section contains no information about hosting issues. Without the ability to help yourself, you’ll be relying on the technical support team that is available from 07.00am and 11.00pm on weekdays and between 09.00am and 9.00pm at weekends. These are pretty good support hours for a no-frills provider, and you can seek assistance by phone, email or online form.

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Now for the bad news. According to the Adept website, shared hosting packages do not provide “direct support, and any ad hoc work requested will be charged at Adept’s standard rates.” So, it’s advisable to verify what this entails for you before you sign up, just in case it results in additional costs.

4.2

Pricing

Comparison

How does Adept match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
AdeptCompareOur Score4.1Compare
Tailor Made ServersCompareOur Score2.9Compare

Adept REVIEW: BOTTOM LINE

Adept provides hosting from the Teraco Data Centre in Stellenbosch, South Africa. It’s plain and simple plans have few features for the price.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Simple plans with no unnecessary complexity
  • SSD storage for some of the plans
  • Extended support hours
  • Free domain for one year

Cons

  • There is no uptime guarantee
  • Few value-added features in the plans
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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