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How To Cancel Your OVHcloud Account + Get a Refund in 2024

Mike Pawlik Mike PawlikWeb Hosting Expert
OVHcloud may not be perfect, but it was true to its word and allowed me to cancel my Personal shared hosting plan1 whenever I wanted to. The process was completely hassle-free, and I was no longer billed once my account was closed.
If you’re thinking of cancelling your OVHcloud account, or if you want to know how easy it is to do so, this article is for you. Perhaps you’re disappointed in the speed of customer service, and I totally get that – it took me three days to get a reply to an email. Maybe you’ve just found a cheaper price elsewhere.

Whatever the reason, this article will take you through the exact steps to cancel an account with OVHcloud. I’ll warn you now, it’s not the quickest process, but bear with me – if you follow the steps in this article, you’ll be able to do so quickly and easily. Bear in mind, however, that no refunds or money-back guarantees are offered.

For a cloud-based web host with lots of customization options and better customer support, I recommend checking out Kamatera1, or have a look at some other alternatives I’ve provided below.

Quick Guide: How To Cancel OVHcloud and Get a Full Refund

  1. Head over to the OVHcloud website to log in to your account dashboard1.
  2. Find the Shortcuts section. On the far right-hand side of the screen, you should see your name, email address, and a section titled Shortcuts. Under Shortcuts, click Service Management.
  3. Find Actions on the far right. To the right of the product you want to cancel, you’ll find three dots with a circle around them (under Actions). Click this icon to bring up the context menu.
  4. Click Cancel. In the context menu that comes up, click Cancel to terminate your services.
  5. Choose your reasons for cancelling. Before you can confirm your cancellation request, you’ll have to answer two questions. Choose your answers and click Confirm.

My Experience: Here’s How I Cancelled My OVHcloud Account

In my experience, it was very straightforward to cancel my OVHcloud account and services. The entire process could be completed in under ten mouse clicks. The first step is to log in to your account dashboard1.

OVH service management1 Take a look at the right sidebar, under Shortcuts. Click on Service Management to continue.

OVHm manage services1 Once there, find your product in the list. Then, to the far right of that, click on the icon with three dots in a circle.

OVH, cancel my services1 That should bring up a context menu. Once you see the menu, click Cancel.

OVH, confirm cancellation1 At this point, you’re almost done. You’ll just have to answer two multiple-choice questions before you can confirm your cancellation. Select your answers, then click Confirm.

3 Best OVHcloud Alternatives for Cloud Hosting

All of the hosting providers below have excelled in areas in which OVHcloud fell a little bit short.


A couple of areas in which OVHcloud fell short are pricing and ease of use. Kamatera offers some of the most affordable pay-as-you-go prices on the market, and a very usable interface to configure and deploy server resources. Kamatera is a high-performance cloud hosting service for websites that get variable-to-heavy traffic.


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Liquid Web1

Liquid Web provides high-quality managed hosting services for both new and established websites. You can begin by selecting one of Liquid Web’s WordPress hosting plans and then upgrade whenever needed. In due course, transitioning to a VPS or dedicated plan is also possible.

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InterServer offers reasonably-priced VPS plans that are sold in “slices” and are cheaper than OVHcloud’s plans. It can work for established websites, but it’s best suited to those who are just getting started.


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How do I cancel my OHVcloud account?

It’s easy to cancel your OVHcloud account: all you have to do is log in to your account dashboard, find your hosting service, then simply follow the steps to cancel it. Keep in mind, however, that OVHcloud doesn’t offer any refunds.

Does OVHcloud offer refunds?

Unfortunately, while it is easy to cancel a plan with OVHcloud, you can’t get a refund. If you’re looking for a host that also offers a money-back guarantee, check out our list of the 10 best web hosts for 2024.

What is OVH web hosting?

OVHcloud is a cloud-based web hosting provider. It has options for virtual private servers, dedicated servers, hosted private cloud servers, and more. If you’re brand new to web hosting and building websites (and aren’t sure where to start), check out our complete guide to how to launch a website from scratch.

How do I cancel OVHcloud’s auto-renewal?

To stop your services from renewing automatically, you’ll need to log in to your account dashboard and find the product you wish to cancel. From there, you can simply cancel your plan, which will also disable the auto-renewal option.

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Muchas gracias!, yo compre de igual manera un VPS, el mas básico pero la verdad que no me ha gustado porque si bien todo fue rápido en el aprovisionamiento pero no sabia como configurar mi Wordpress y en el soporte no me respondieron en las prximas 24 horas :/ He seguido tus pasos y espero me respondan pronto, Estoy decidido mejor por un plan reseller y dejarme de problemas, entre Hosting Efectivo! y Bana estoy viendo, ambos dan precios buenos. La primera es mas nueva pero mi socio tiene webs ahi y va genial. Si me reembolsan te debo una cerveza!
1 Reply
Hey! In what cases you can get refund from OVH? I've ordered 2 servers from them to test and 1 of them i don't need anymore. Should i write them and ask for the refund?
WebsitePlanet Team
Hi Viktor, I had to contact them directly a few times. You can read about my experience here: https://www.websiteplanet.com/blog/how-to-cancel-ovh/
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