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Why 35K Websites Use Domain Registration India Web Hosting Services: Q/A with CEO Suresh Kumar

Why 35K Websites Use Domain Registration India Web Hosting Services: Q/A with CEO Suresh Kumar

Bethenny Carl
Website Planet had the chance to sit down and chat with Suresh Kumar, CEO & Director of DOMAIN REGISTRATION INDIA PRIVATE LIMITED, one of India’s top domain registrar and web hosting companies.

Suresh shared a lot of tips to build sites the right way, and explained how he designed his web hosting services based on his experience in Linux servers management and Full Stack Development.

What’s your story? How did you get into the web hosting world?

My journey into the web hosting world is a testament to perseverance and the transformative power of technology. Born into a financially struggling family in a rural farming community, my early life was marked by hard work and dedication. My father, initially a farmer, became a milkman to supplement our income, while my mother continued farming. From a young age, I understood the value of contribution, working in a garment factory during summer vacations from the 7th grade to support my family.

After scoring 72% in my 10th-grade exams, I persuaded my father to let me continue my education, even as I took up a job at a garment factory to afford my studies. This work-learn balance was challenging but rewarding, as I juggled early morning computer training with long hours at the factory.

My break came when the owner of a small grocery store, where I worked during one summer, loaned me ₹. 8000 to enroll in a computer training center in 2001. My dedication caught the eye of the franchise owner at Aptech, where I honed skills in various technologies and eventually took on a part-time role. Over time, I advanced to become an in-house hardware technician, a shift that allowed me to delve deeper into software technologies.

A project for a local school introduced me to the world of Networking , sparking a deep interest in this field. I continued to expand my skills, moving from computer assembly and networking to web design and development. It was during this period that I recognized the potential in web hosting, notably redesigning a website and optimizing hosting costs for a computer center.

My first client, impressed with my work, referred me to others, and soon I was building a network of satisfied customers. Despite lacking formal education in the field, my practical experience spoke volumes, allowing me to carve a niche in the industry.

In mid-2006, I took the bold step of launching my own enterprise, “BLUE CHIP Computers,” venturing into web designing and computer sales. Despite initial financial challenges, my persistence paid off, and within two years, I was able to repay all my loans, solidifying my reputation as a responsible entrepreneur.

In 2007, I founded “Domain India,” marking a significant milestone in my journey. This venture grew to become one of India’s leading domain registration and web hosting companies. I later established “Unique Hosting Private Limited,” leveraging my expertise in Linux server administration and Full Stack Development.

Today, I continue to innovate and expand in the tech industry, working on developing domain names like askindia.com, colosoft.com, stardomain.com, uniquepage.com, and dialbuy.com. My blog offers insights and articles on various aspects of web hosting and digital marketing, reflecting my continuous engagement with the ever-evolving tech landscape.

Give us an overview of your services

At DOMAIN REGISTRATION INDIA PRIVATE LIMITED, we are committed to empowering businesses and individuals with top-notch web hosting and domain registration services. Our diverse range of solutions is meticulously crafted to cater to various needs, ensuring every digital journey is supported with the right tools and technology.

1. Extensive Domain Choices: We offer a wide selection of domain name options, with over 600 extensions available. This variety ensures that our clients can find the perfect domain name to represent their brand or idea online.

2. Diverse Hosting Options: Our hosting solutions range from user-friendly DirectAdmin and cPanel SSD hosting to advanced Webuzo SSD hosting. These options are designed to cater to everyone, from beginners to tech enthusiasts and large enterprises.

3. Robust Infrastructure: We pride ourselves on our state-of-the-art infrastructure, featuring SSD/NVMe disks for lightning-fast performance, 99.99% uptime, and enhanced security features. This infrastructure ensures maximum reliability and performance for our clients’ websites.

4. Simplified Website Management: Managing a website is effortless with our services. We offer a one-click installer for easy access to over 400 applications, a free website builder for creating beautiful websites without coding, professional email services, and complimentary SSL certificates for enhanced security.

5. Tailored Hosting Solutions:
  • For Beginners & Startups: Our Web Builder and DirectAdmin hosting solutions provide an easy start for those new to the online world.
  • For Developers & Tech Enthusiasts: Our Webuzo and VPS hosting options offer a range of development tools and capabilities for more complex projects.
  • For Businesses & Enterprises: We provide enterprise-level cPanel hosting with dedicated resources, premium support, and enterprise-grade security.
6. Premium SSD Web Hosting: Our SSD web hosting, available with both DirectAdmin and cPanel, is designed to deliver speed, security, and reliability. This ensures that websites not only perform optimally but are also secure and easy to manage.

7. Value-Added Services:
  • Free Website Builder: Our intuitive website builder makes it easy for anyone to create a professional-looking website.
  • Free SSL Certificate: Security is a priority, and our free SSL certificates ensure data encryption and security.
  • Free Business Email: Enhance your business’s professionalism with our complimentary business email service.
  • Free and Effortless Migration: Transitioning from another host is seamless and stress-free with our expert migration services.
  • 30-day Money-back Guarantee: We stand by the quality of our services, offering a 30-day money-back guarantee for risk-free hosting.
8. Advanced Security and Backup: Our hosting is fortified with DDOS protection, CloudLinux, Imunify360, and JetBackup, ensuring your data is safe and recoverable in any situation.

9. Softaculous Apps Installer: Access a wide range of applications easily with our Softaculous Apps Installer, enhancing your website’s functionality and user experience.

10. Customized Platform Choice: Whether you prefer DirectAdmin SSD Web hosting or cPanel SSD Web hosting, we provide the flexibility to choose the platform that best suits your needs.

In summary, DOMAIN REGISTRATION INDIA PRIVATE LIMITED offers a comprehensive suite of web hosting and domain services designed for reliability, performance, and ease of use. We are dedicated to supporting our clients’ online success through advanced technology, robust infrastructure, and unparalleled customer service.

What options do you offer for customer support?

At DOMAIN REGISTRATION INDIA PRIVATE LIMITED, we are deeply committed to providing comprehensive and responsive customer support to ensure a seamless digital journey for our clients. Our support system is designed to cater to a wide range of needs, from initial setup queries to advanced troubleshooting.

1. Ticketing System: For detailed support requests and specific queries, we offer a dedicated ticketing system. Clients can submit a ticket anytime, and our team is equipped to resolve any issues efficiently. This system is ideal for tracking the progress of your requests and receiving tailored solutions​​.

2. Live Chat Support: We provide instant support via live chat for immediate assistance. Our team is available from 9:00 AM to 9:00 PM IST, ready to help with any queries or issues that arise. This option is perfect for quick questions and real-time problem-solving​​.

3. Email Communication: For clients who prefer written communication or have non-urgent inquiries, we offer support via email. This allows for a detailed description of issues or feedback, and our team ensures a prompt and thorough response. Email communication is also useful for keeping a record of the interactions and solutions provided​​.

4. Phone Support: For immediate assistance or for those who prefer speaking directly with a customer service representative, we offer phone support. Our team is reachable at +91 848 000 5250 or +91 9597 588 555, available between 9:00 AM and 9:00 PM IST. This option is ideal for urgent support needs or for discussing complex issues​​.

In summary, our customer support at DOMAIN REGISTRATION INDIA PRIVATE LIMITED is multifaceted, ensuring that every client’s unique needs are met promptly and effectively. We believe in nurturing lasting relationships with our clients, and our dedicated support team is a testament to this commitment.

How do you stand out from the competition of the big players?

I’ll give you 10 reasons why business owners build their online presence with us:
  1. Personalized Customer Support: Unlike many large players where customer support can be less personalized, your company offers dedicated, multi-channel support that includes a ticketing system, live chat, email, and phone support, ensuring more direct and tailored assistance for your clients.
  2. Diverse and Flexible Hosting Options: Your range of hosting solutions, from shared hosting to VPS and dedicated servers, is designed to cater to a wide spectrum of needs, from beginners to tech enthusiasts and large enterprises. This flexibility is often unmatched by larger companies that may offer more standardized packages.
  3. Advanced Security Measures: Your commitment to security, including the use of SSD/NVMe disks, a SPI firewall, proactive intrusion detection, and CloudLinux and Imunify360, offers a level of protection that can be a standout feature against competitors.
  4. Value-Added Services: Offering free website builders, SSL certificates, business emails, and hassle-free migration services provides significant value to your clients, especially those who are just starting their digital journey.
  5. Local Expertise with Global Standards: As an Indian company, your deep understanding of the local market combined with adherence to global quality standards sets you apart, offering a unique blend of local insight and international best practices.
  6. Cost-Effective Solutions: Your pricing model, which includes competitive rates for high-quality services, makes you an attractive alternative for clients who may be seeking more economical options without compromising on quality.
  7. Long-Term Relationships: Your approach to business, focusing on building long-term relationships with clients, contrasts with the transactional nature often seen with larger companies. This can create a sense of trust and loyalty among your customers.

Your tips to build a website in 2023?

To provide valuable tips for building a website in 2023, it’s essential to consider the comprehensive nature of website creation, encompassing domain registration, web hosting, web design, e-commerce functionality, security, SEO, and digital marketing. Drawing from the vast resources available on your platforms, here are some key points to consider:

Choosing the Right Tools: Avoid common mistakes like selecting overly complex site builders or themes that don’t align with your skill level or website needs. Opt for user-friendly platforms like WordPress, which offers versatility through numerous themes and plugins, making it suitable for both beginners and advanced users.

Focus on Security and Performance: Prioritize tools and practices that enhance website security and performance. This includes using reliable security plugins, implementing SSL certificates, and choosing hosting services that offer robust security measures like firewalls and regular backups. For performance, consider using caching plugins and optimizing images for faster load times.

Selecting the Perfect Toolstack: Your choice of technology stack should align with your website’s purpose and your technical expertise. For instance, the MERN stack (MongoDB, Express, React, Node.js) is ideal for dynamic, high-performance web applications, while the LAMP stack (Linux, Apache, MySQL, PHP) is suitable for traditional web applications. Each stack has its strengths, and your choice should depend on your project requirements and development skills.

Embrace E-commerce and CMS Platforms: If your website involves e-commerce, platforms like Magento or WooCommerce (for WordPress) offer comprehensive solutions. They provide flexibility, various payment gateway integrations, and SEO-friendly features.

Continuous Learning and Improvement: The field of web development is constantly evolving. Utilize resources like your knowledge base on web development and programming to stay updated with the latest trends and best practices in various technology stacks and web development frameworks.

In summary, building a successful website in 2023 involves a combination of choosing the right tools, focusing on security and performance, selecting an appropriate technology stack, and continuously updating your skills and knowledge in web development. Your rich array of resources and tutorials on different aspects of web development can be invaluable for both beginners and experienced developers in this journey.

What challenges and opportunities do you see in the future for you and your clients, and how do you plan to cope?

In the coming years, DOMAIN REGISTRATION INDIA PRIVATE LIMITED and our clients will encounter both challenges and opportunities shaped by evolving technological trends:

Embracing Cloud & Containerization: The shift towards cloud computing and containerization presents significant opportunities for scalability and efficiency. We plan to deepen our expertise in these areas, ensuring that our hosting solutions are at the forefront of these technologies. This shift will enable us to offer more flexible and robust hosting environments for our clients.

Navigating Web 3.0 & Blockchain Innovations: As the internet evolves with Web 3.0 and blockchain technologies, there’s potential for decentralized applications and enhanced data security. Staying abreast of these developments will be crucial. We aim to integrate these technologies into our services, offering clients cutting-edge solutions that leverage the decentralized, secure nature of blockchain.

Full-Stack Development and Advanced Web Technologies: The continued importance of full-stack development capabilities, including MERN and MEAN stacks, will drive us to offer comprehensive web development and hosting solutions. This approach will ensure that our clients’ websites are not only aesthetically pleasing but also functionally robust and scalable.

Over the next 5-10 years, our goal is to establish DOMAIN REGISTRATION INDIA PRIVATE LIMITED as a leader in adopting and implementing these advanced technologies. By doing so, we plan to provide our clients with innovative, secure, and efficient web hosting and development services that anticipate and meet the challenges of a rapidly evolving digital landscape.

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