Yola Review

Ready to try Yola?
7.5/10
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Ready to try Yola? Visit Site

Platform Score

13th Ranked 13th from 25
7.5 Ranked 13th from 25
  • Detailed Scores
  • User Friendly
    7.5
  • Templates
    7
  • Features
    8.5
  • Pricing
    7
  • Support
    7.5

User Reviews

  • Hilary

    7.2
    Yola Review

    I have had the worst experience ever with Yola. I have spent hours online and on the phone (no exaggeration) with their customer support (which seems to be overseas) going round and round trying to get help with something really simple. Not only d o both the online and phone customer service people simply read (or type) a generic script in response to questions, they also don't seem to be at all familiar with the information on their own website. In addition, there is outdated and downright incorrect information on their site. In regards to a simple task I needed to do (use a previously purchased domain name with the site I made with Yola), the tutorial on their site directed me to use the free version of an unconnected, outside company. When I had trouble with this, customer service was unable to help me and suggested I contact the outside company (which has no relationship with Yola). I did and was informed by the company's customer service that they no longer offer the service Yola refers to. Sigh! Anyway, this is the worst experience I've had with a a company in a long time and cannot recommend enough that you steer clear of Yola.

  • LM Wright

    7.2
    Yola Review

    I have been using yola for several years for my web site. When they offered email, I added that, also. I found out the hard way that if you do email blast to your customer base and it is over 500 emails a day, they shut you down without any notice, o r that is what they did to me.I was told that it is all automatic and they did not have control to change it because they use a third party source. I explained it was not SPAM and only emails to my customers relaying time-sensitive information like pricing and program changes. It took them three days to sort this out,. I got an email from their support team saying all is fixed and I can continue to use my yola mail, not so. Three days later it is still not working. I called back and was told to give them another 48-72 hrs to fix. So another two to three days or a total of 5-6 days not being able to communicate with my customer base. NOT A RELIABLE EMAIL SOURCE, in my opinion.

    Overview

    Yola's Website Builder is Easy, but it Comes at a Cost

    With a first class support system in place, a fully functional and a confusion-free interface, Yola is definitely one of the website builders you should put in your shortlist.

    Their template range doesn’t run into the thousands like many other builders, but out of the 200 that they do offer, you will be able to find a template that suits your business nicely. You will also experience a fast and pleasant experience using Yola, which makes this specific builder a great choice when looking to get your business online quickly.

    The only real drawbacks come in the form of prices which can run high, and if you are looking for the more advanced features in website building, then it could pay to look elsewhere.

    Why Choose Yola?

    • Basic & Easy To Work With
    • Truly Incredible Support
    • SEO Tools

    More on Yola below

    The Review Factors:

    Pricing

    7

    Building a Yola Website Will Cost you

    Yola’s free package lacks a lot of customization options, and even with the paid packages, you still have to pay an additional fee for things like customized email and an online store.  As such, Yola’s pricing comes out steeper than it’s competitors when offering, at times, even less.

    Don’t be fooled by the standard-looking prices on their website, as those are merely your starting point. Make sure the package you take actually includes what you need, or you’ll end up paying too much for too little.

    SEO works best for Premium customers – Trying to switch from free version to paid version results in loss on links and ultimately ranks lower in search engines, so it’s better to start as a paid customer.

    • Yola Free $0 /Month
      • Easy-to-Use Sitebuilder Yes
      • Custom Domains No
      • Bandwidth 1GB
      • Web Storage 1GB
      • Number of Pages 3
      • Premium Support No
      Get Started
    • Yola Bronze $4.95 /Month
      • Easy-to-Use Sitebuilder Yes
      • Custom Domains Yes
      • Bandwidth Unlimited
      • Web Storage 2GB
      • Number of Pages Unlimited
      • Premium Support Yes
      Get Started
    • Yola Silver $9.95 /Month
      • Easy-to-Use Sitebuilder Yes
      • Custom Domains Yes
      • Bandwidth Unlimited
      • Web Storage 5GB
      • Number of Pages Unlimited
      • Premium Support Yes
      • Premium Templates Yes
      • Mobile Ready Website Yes
      • Facebook Publishing Yes
      Get Started

    Templates

    7

    Limited Options if you Want to Create a Free Website

    Selection – Yola has a decent amount of templates, but less than some of their competitors and much less if you are using the free version.

    Customization If you’re using a free template, you may or may not have the option to customize the background or banners of your page.  Often you may have the option of one or the other, and in some templates you can’t change either one.  Here Yola definitely falls short.

    Multimedia –
     Yola offers several photo galleries, YouTube and Metacafe videos, flash plug-ins, as well as an MP3 player.

    Features

    8.5

    Yola’s Extras Add Oomph to Your Site

    User Friendly

    7.5

    Yola Makes Designing Your Site Stress-Free

    Yola is user friendly for both personal and business websites, and the drag-and-drop feature is quite nice. Plus, you won’t experience annoying delays and lags. As soon as you make a change, it’s done.

    Yola’s main advantage is that the intuitive, clean interface, which makes designing much less stressful than some of the competitors that offer a lot of customization options and features.

    Support

    7.5

    Yola Will Help You Through Every Step of Building Your Website

    • Customer Support – Yola offers a 24/7 online customer support, and quick telephone support for even their new site users. This is Yola’s biggest advantage over their competitors, and a major benefit to the customers.
    • Interactive ‘How To’ Videos – Make use of the various tutorials on the website and interactive videos to address any kind of issues you may have.
    • Community Forum – Yola offers an online community forum for making inquiries and clarifications with more experienced users.
    • Yola Blog – With tips and site updates.
    • Yola TV – Yola TV has an impressive roster of tutorials, interviews with leaders in the field, and news on all the updated Yola.com features.
    • User Guides – Yola offers coherent guides on a variety of topics which you will find very helpful, especially if you are a first-time user.
    Visit Site

    Review Summary by Robert Turner

    PRO’S

    CON’S

    • Easy to use
    • Great Customer support
    • Page level passwords
    • SEO tools
    • Multimedia
    • Social Media integration
    • Expensive compared to other builders
    • Advanced features only available for Silver members
    • Emails attract additional costs

    Overall, Yola is definitely not the best deal financially, and its range of services are limited. Yola is really for people who are overwhelmed by the prospect of designing a page and are willing to forego certain features for ease and comfort. Customer support is far better than other website builders, so if you are looking for assistance every step of the way, Yola may be worth considering.

    Like Yola Review? Click here to create your own website for free

    • Starting Price: $ 0
    • Setup Time: 19 Minutes
    • Free Trial: Unlimited

    Review Summary by Robert Turner

    7/5 (2 Reviews)
    • Starting Price: $ 0
    • Setup Time: 19 Minutes
    • Free Trial: Unlimited

    PRO’S

    CON’S

    • Easy to use
    • Great Customer support
    • Page level passwords
    • SEO tools
    • Multimedia
    • Social Media integration
    • Expensive compared to other builders
    • Advanced features only available for Silver members
    • Emails attract additional costs

    Overall, Yola is definitely not the best deal financially, and its range of services are limited. Yola is really for people who are overwhelmed by the prospect of designing a page and are willing to forego certain features for ease and comfort. Customer support is far better than other website builders, so if you are looking for assistance every step of the way, Yola may be worth considering.

    Like Yola Review? Click here to create your own website for free

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