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Reviews and expert opinion Vodien

Mark Holden Mark Holden Web Hosting Expert

Vodien is a comprehensive web hosting service that offers any feature you need. However, there is little here for beginning webmasters who only need basic functionality and don’t want to pay for more advanced features they won’t use.


To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.


Vodien is a Singapore-based web hosting company founded in 2002 that provides IT services to businesses of any size. Their client base is international but centered in the Asia-Pacific region. Vodien offers almost every type of web hosting feature you can think of, allowing them to support more than 210,000 users and 35,000 companies.

Features and Ease of Use


Vodien’s feature list is very comprehensive, but with limited ability to scale functionality down and only pay for the basics. Webmasters hosting a single website with low to moderate monthly traffic will find Vodien’s packages somewhat excessive.

For example, their entry-level webValue plan comes with 5GB of disk space, ten email accounts, up to five hosted websites, unlimited data transfer, and 99.9% network and hardware SLA times. In addition, their smallest WordPress hosting plan supports just one website, but also 100,000 monthly visits. All of this is more than most beginning webmasters need. There are also no website builder and CMS options besides WordPress themes, so if you want to use something other than WordPress, you’ll need the expertise and resources to do it.

On the positive side, Vodien’s value-added features let webmasters purchase specific tools for their requirements:

  • WordPress-specific building packages that include website transfers, automatic core updates, one-click staging environments, and GIT pre-installation
  • Visual web hosting control panel with a simple file manager, email account management, and one-click application installers
  • One-click installations of popular e-commerce options Shopify and Magento, as well as CMSes like WordPress and Joomla
  • Vodien’s proprietary email spamGuard
  • Enhanced website security with Vodien’s proprietary webGuard, offering protection against SQL injections, advanced log analysis, Google browser security compliance, and more
  • Email hosting that includes features like encryption, malware/virus protection, and Vodien’s Cloud Assurance backup

Pricing and Support


All this Vodien functionality definitely comes at a cost. Even their lowest-end web hosting plans are at least twice as expensive as competitors, and sometimes more. But again, if you need the functionality you can get it even at the entry level.

The least expensive WordPress hosting package includes just a single website, but also comes with “one-click” website migration, automatic backup/restore abilities, and enhanced caching technology to help webpage loading times.

In comparison, Vodien’s general web hosting packages do not come with free domain registration, but are still cheaper on a per-month and per-website basis than the WordPress version and come with better functionality. For instance, the highest-tier webElite package comes with significantly higher limits including 80GB disk space, 60 email addresses, and 30 websites that can be viable for larger organizations. What’s very frustrating, however, is that none of these web hosting packages include SSL certificates, which you must purchase separately.

There are specific “Business Hosting” plans that include similar limits on functionality, but also come with a variety of value-added services like dedicated IP, spamGuard, and SSL certificate’s built in. However, these additional features can be purchased separately, so the optimal cost/benefit configuration is not obvious. Vodien has no free plans, but they do have a 30-day money back guarantee.

Support options are also good, but not great. There is 24/7 phone support via a Singaporean landline, but not live chat. Email responses usually come within 24 hours with detailed answers to questions. A very detailed knowledge base helps answer most questions without assistance.



User reviews

Based on 39 reviews in 1 languages
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Jason Tan
December 18, 2021
Fake Refund Policy and Poor Technical Support

Customer ID: M10805883 Email hosting does not work and Vodien is not willing to give a refund to my credit card. The technical support team is poor as well. Based on my experience, worst ever providers that I came across. PLEASE DO NOT MAKE PAYMENT TO VODIEN!!!

May 08, 2021
Please take my advice: Avoid this shocking company at all cost!

Unreliable website platform, ongoing change without telling customers, repeated problems, long wait to get simple error fix, no refund (via credit only). Trust me. If you want your life in Hell, go subscribe Vodien. Otherwise, stay away! You can view my full details on a product review website.

Ian Ridgwell
March 26, 2021
I have never been attacked by support staff before

Usually, I'm very forgiving of frustrated support staff, their job sucks, but the words 'how is it our problem if' are a red flag. I'll be spending my time finding a new service provider rather than trying to resolve these issues from Vodiens recent takeover of my former host.

Lauren Vaughan
March 15, 2021
Pathetic Service – STAY AWAY

Pathetic service, Vodien brought the company we were hosting our domain through. We never received a renewal notice for our website. After finding through a google search Vodien brought out the old company I contacted them multiple times with been told they didn't have our domain. Eventually, they admitted they had I and needed the developers to work on this and migrate to their new system. This process took 2 weeks, to the point where our domain was sold to another company. I harassed this company daily, up to 3 times a day to sort and was only ever promised callbacks that never happened. Anybody who was hosting with Enetica or another company will encounter the same issue and same pathetic service.

January 23, 2021
Vague privacy policy

The support team has been very unresponsive to the requirements of the personal data protection act. Very defensive when asked for their notification of breach timeline. As all companies in Singapore will have to update pdpa compliance sooner or later, it is one of the requirements to include the notification of a breach in privacy policies. Vodien being one of the leading data centers for webhosting should be more assuring to their customers.

Peter D Matthews
August 11, 2020
Voiden bought Quadra Hosting, worst move ever!

Voiden bought out Quadra Hosting, and when migrating brought over a domain not belonging to me, claimed it was my main domain (it not mine and was expired), asked me to pay for the expired domain before they would restore services. When I asked them to fix it, the support team thought it was funny to muck me around for several days writing stupid comments back and forth, doing nothing, while I had no services. I ended up taking all my business elsewhere. Absolutely disgusted. Worst hosting company ever.

August 08, 2020
Absolute disaster

Unbelievably bad - was with Quadra - they migrated my site - went down for 48 hours - now cant access any emails - will be seeking legal action as they cant seem to fix or respond adequately - just keep going round in circles with them saying its fixed - but clearly not. Avoid, avoid, avoid!

Richard Watkins
July 11, 2020
Zero stars

About 1 July 2020 I found that my web site statistics were strange with no traffic on several days even though I knew there had been traffic. I got in touch with Vodien support and, over a number of days they fixed most of the problem. Rather belatedly, on 7 July I also discovered that there had been no downloads of a particular file, and using an FTP program I discovered why: there were no files after late 2019! I presume Vodien had somehow replaced my site with a very old backup, which would also explain the strange statistics. (Perhaps they used archive.org?) I notified Vodien of their blunder, but I have never received a reply. I uploaded the correct files and started the process of moving to another hosting company immediately; the switch was completed on July 10. On 11 July I asked Vodien for a refund of the unused portion of my payment to them (3 years hosting) and the same day I got the following: “we can only offer a Member Credit to your account. Member Credit is an e-money that is shown on your Vodien account. You can use this for product and domain renewals.” Which, of course, is impossible. So Vodien is not only incompetent but also unethical.

Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews


How does Vodien match up to the competition?



Vodien is a comprehensive web hosting solution for medium to large-scale businesses and organizations. Individuals and small business owners will most likely find their functionality unnecessary for the additional cost.

Vodien might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • Specialized WordPress hosting available
  • Business hosting packages with built-in security features
  • Comprehensive list of value-added features at extra cost
  • 24/7 phone support


  • More features than many beginning webmasters need
  • No SSL certificates


How much does it cost to host a website with Vodien?Vodien is one of the most expensive web hosts on the market, and that includes its shared hosting, WordPress hosting, and dedicated cloud hosting plans. One reason for this is that Vodien offers unlimited data transfer on all plans. Also, it believes it includes more resources and features in its plans than most hosts. Despite this, it didn’t make our list of the 10 best web hosts for 2022. Which of Vodien’s shared hosting plans is best for a blog?This is a bit of a trick question. You could easily run a blog with Vodien’s webValue shared hosting or wpValue WordPress hosting plans. But since those plans are quite expensive just because they offer unlimited data transfer, either would be overkill if you only get low-to-moderate monthly traffic. So you’d likely be paying more than you need to. Check out our coupons page for January 2022’s best deals on hosts suited to blog sites.Does Vodien have an uptime guarantee?Vodien has a 99.9% uptime guarantee. For every 30-minute block of downtime, it will issue you a credit of 5% of your monthly service charge, up to the total amount of your monthly fee. But this doesn’t include scheduled maintenance or circumstances outside Vodien’s control.What sort of money-back guarantee does Vodien have?  Like many web hosting providers, Vodien has a 30-day money-back guarantee on its shared web hosting plans. Any setup fees and the cost of domain name registration, if you registered a free promotional domain name, will be deducted from your refund amount. Vodien does not offer refunds on its WordPress hosting plans – although it says it does on the WordPress hosting page, this isn’t repeated in the Terms of Use or in the knowledge base. Nor does it offer refunds on email hosting plans, or dedicated cloud hosting plans.

Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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