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Reviews and expert opinion Vodien

Mark Holden Mark Holden Web Hosting Expert

Vodien is a comprehensive web hosting service that offers any feature you need. However, there is little here for beginning webmasters who only need basic functionality and don’t want to pay for more advanced features they won’t use.

Overview

To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.


Vodien-overview

Vodien is a Singapore-based web hosting company founded in 2002 that provides IT services to businesses of any size. Their client base is international but centered in the Asia-Pacific region. Vodien offers almost every type of web hosting feature you can think of, allowing them to support more than 210,000 users and 35,000 companies.

Features and Ease of Use

Vodien-features

Vodien’s feature list is very comprehensive, but with limited ability to scale functionality down and only pay for the basics. Webmasters hosting a single website with low to moderate monthly traffic will find Vodien’s packages somewhat excessive.

For example, their entry-level webValue plan comes with 5GB of disk space, ten email accounts, up to five hosted websites, unlimited data transfer, and 99.9% network and hardware SLA times. In addition, their smallest WordPress hosting plan supports just one website, but also 100,000 monthly visits. All of this is more than most beginning webmasters need. There are also no website builder and CMS options besides WordPress themes, so if you want to use something other than WordPress, you’ll need the expertise and resources to do it.

On the positive side, Vodien’s value-added features let webmasters purchase specific tools for their requirements:

  • WordPress-specific building packages that include website transfers, automatic core updates, one-click staging environments, and GIT pre-installation
  • Visual web hosting control panel with a simple file manager, email account management, and one-click application installers
  • One-click installations of popular e-commerce options Shopify and Magento, as well as CMSes like WordPress and Joomla
  • Vodien’s proprietary email spamGuard
  • Enhanced website security with Vodien’s proprietary webGuard, offering protection against SQL injections, advanced log analysis, Google browser security compliance, and more
  • Email hosting that includes features like encryption, malware/virus protection, and Vodien’s Cloud Assurance backup

Pricing and Support

Vodien-support

All this Vodien functionality definitely comes at a cost. Even their lowest-end web hosting plans are at least twice as expensive as competitors, and sometimes more. But again, if you need the functionality you can get it even at the entry level.

The least expensive WordPress hosting package includes just a single website, but also comes with “one-click” website migration, automatic backup/restore abilities, and enhanced caching technology to help webpage loading times.

In comparison, Vodien’s general web hosting packages do not come with free domain registration, but are still cheaper on a per-month and per-website basis than the WordPress version and come with better functionality. For instance, the highest-tier webElite package comes with significantly higher limits including 80GB disk space, 60 email addresses, and 30 websites that can be viable for larger organizations. What’s very frustrating, however, is that none of these web hosting packages include SSL certificates, which you must purchase separately.

There are specific “Business Hosting” plans that include similar limits on functionality, but also come with a variety of value-added services like dedicated IP, spamGuard, and SSL certificate’s built in. However, these additional features can be purchased separately, so the optimal cost/benefit configuration is not obvious. Vodien has no free plans, but they do have a 30-day money back guarantee.

Support options are also good, but not great. There is 24/7 phone support via a Singaporean landline, but not live chat. Email responses usually come within 24 hours with detailed answers to questions. A very detailed knowledge base helps answer most questions without assistance.

4.6

Pricing

Comparison

How does Vodien match up to the competition?

InterServerCompare4.8Compare
KamateraCompare4.8Compare
VodienCompare4.6Compare
BluehostCompare2.5Compare

Vodien REVIEW: BOTTOM LINE

Vodien is a comprehensive web hosting solution for medium to large-scale businesses and organizations. Individuals and small business owners will most likely find their functionality unnecessary for the additional cost.

Vodien might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros
  • Specialized WordPress hosting available
  • Business hosting packages with built-in security features
  • Comprehensive list of value-added features at extra cost
  • 24/7 phone support

Cons
  • More features than many beginning webmasters need
  • No SSL certificates

FAQ

How much does it cost to host a website with Vodien?

Vodien is one of the most expensive web hosts on the market, and that includes its shared hosting, WordPress hosting, and dedicated cloud hosting plans. One reason for this is that Vodien offers unlimited data transfer on all plans. Also, it believes it includes more resources and features in its plans than most hosts.

Despite this, it didn’t make our list of the 10 best web hosts for 2023. 

Which of Vodien’s shared hosting plans is best for a blog?

This is a bit of a trick question. You could easily run a blog with Vodien’s webValue shared hosting or wpValue WordPress hosting plans. But since those plans are quite expensive just because they offer unlimited data transfer, either would be overkill if you only get low-to-moderate monthly traffic. So you’d likely be paying more than you need to.

Check out our coupons page for February 2023’s best deals on hosts suited to blog sites.

Does Vodien have an uptime guarantee?

Vodien has a 99.9% uptime guarantee. For every 30-minute block of downtime, it will issue you a credit of 5% of your monthly service charge, up to the total amount of your monthly fee. But this doesn’t include scheduled maintenance or circumstances outside Vodien’s control.

What sort of money-back guarantee does Vodien have?  

Like many web hosting providers, Vodien has a 30-day money-back guarantee on its shared web hosting plans. Any setup fees and the cost of domain name registration, if you registered a free promotional domain name, will be deducted from your refund amount.

Vodien does not offer refunds on its WordPress hosting plans – although it says it does on the WordPress hosting page, this isn’t repeated in the Terms of Use or in the knowledge base. Nor does it offer refunds on email hosting plans, or dedicated cloud hosting plans.
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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THE WORST COMPANY EVER – DO NOT EVER GO VODIEN

Absolute clowns, made my life hell for a few weeks. Purposely blocking me out of my mail when I had a business to run. I then spent hours of my time on the phone to them regularly. Nobody has any idea just passing you on to another stupid staff member. disgraceful. One time they even laughed at me, that is how professional they are. That was one of many things they did. I have currently changed my hosting to be with another company and i'm still trying to delete these idiots, they just wont delete my account for some reason. I still get spam emails from them and everything. Absolute pathetic excuse of a company

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Ryan, Australia
November 28, 2022
1
NEVER USE VODIEN . WORST COMPANY. NEGATIVE 10 STARS!!!!!!

Their sale hotline told me i could buy their web base email services first and told me if i dont use it within 30 days i could get a full refund. Within 3 days i call up Vodien to ask for refund as my web designer could not link their web server to siteground web hosting. Vodien told me there is NO REFUND now. They are just cheating customer when on Vodien website there is a 30day money back refund. https://www.google.com/search?q=vodien+no+refund&rlz=1C1UEAD_enSG978SG978&oq=vo&aqs=chrome.0.69i59j46i39i199i465j69i57j69i60l2j69i61j69i60l2.2056j0j7&sourceid=chrome&ie=UTF-8

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Wen Ming, USA
October 28, 2022
1
Total Incompetence

Vodien is the worst company I've ever dealt with. They linked two of my websites to the wrong URLS, and refuse to correct the errors. I am considering legal action against these IDIOTS ! How stupid can the tech department be that they cant even direct your website to the correct URL.

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Ed Poole, Singapore
October 10, 2022
1
Avoid Vodien at all costs.

As an IT Professional, my personal experience with Vodien Web Hosting has been terrible. Their service has been expensive, their tech support incompetent, & their business practices unethical. I would strongly recommend looking at other Web Hosting providers.

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Paul, Australia
August 22, 2022
1
NEVER USE THEM. WORST COMPANY. NEGATIVE 10 STARS!!!!!!

I used Vodien for 13 years for my company domain. After endless technical problems and worst service center people experience, I decide to terminate my usage July 2022. Only then I found out that they actually charged me twice when I renewed my subscription last year! I paid for one year usage but they charged me TWICE! I called them and the first person happily agreed to refund me (Surprise!), and after I filled up their form, the 2nd person Ana Completo came in. She denied everything the first person said, and sent me numerous emails to refuse to refund me. She asked me to take their credit (of course useless if I stop using them) and then said no matter what, there is no way to refund. I paid them 13 years service and now when I want to withdraw, they have to rob me for another year! How blatantly disgusting can a company like this! They cling to this unethical money shamelessly. NEVER USE THEM! THEY ARE THE WORST EVER PEOPLE IN THE WORLD and MOST SHAMELESS COMPANY ON THIS PLANET!

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Yu H, USA
July 24, 2022
1
Zero Stars – The worth of the worst

This is a desperate company, yes desperate to keep their unhappy customers they purchased from another company. They send renewal invoice every day more than 30 days out from the expiry, so desperate for the renewal so they gain 30 days early payment. It amounts to an attempted scam and they should be exposed for what they Reilly are

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brett, Australia
July 18, 2022
1
Used to be good, not any more

I've been a web developer for 20 years and Vodien was one of the hosting companies I used and recommended to my clients. However recently they have been terrible! Customer Support seems to be only focussed on upselling products, Technical Support is abysmal. I wonder if anyone there even knows what they're doing besides selling. Our recent website upgrade has left us with the website being down and no response at all from the support staff, who were so persistent before we paid them but disappeared without even fulfilling their promises. Avoid at all cost, I am going to remove all my clients from this terrible company and will tell all potential clients never to even consider them. They don't even deserve the 1 star I gave.

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Winston, Australia
June 23, 2022
1
ZERO STARS – AVOID AT ALL COSTS

Vodien took over the Australian-based company I originally signed up with - Domain Registrations - and has left me in an absolute mess. I've been without business email for three weeks, they accessed my computer under the guise of fixing the email issue then deleted my icloud account, leaving me without any email and unable to contact clients, stakeholders and other key contacts. The phone line cuts out constantly, their support team is hopeless and they will not offer a refund. Their business development representative hounded me to renew but when it comes to customer service, they're the worst I've ever experienced. Call the ombudsman!

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Melissa, Australia
April 21, 2022
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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