Heaven Hoster is a U.K. based web hosting company that’s been in business for more than ten years. It specializes in shared hosting, reseller hosting, WordPress hosting, VPS hosting, dedicated servers, and other web-related services. Its data centers are located in Finland, Hungary, the U.K., the U.S.A., Germany, and Singapore.
The Heaven Hoster website is simple but informative. It’s only available in English, and all prices are in U.S. dollars.
Features and Ease of Use
Heaven Hoster offers three shared hosting plans – Plain, Positive, and Potential. These plans differ mainly in storage, the number of hosted websites, and a few other features.
All three packages come with unlimited bandwidth, unlimited email accounts, and these shared hosting features:
- Softaculous one-click app installer
- Free website migration
- SSD storage
- Free SSL certificates
- Free automatic backups
- Free website builder
- 99.9% uptime guarantee
Both the Positive Plan and the Potential Plan come with a free domain and CDN from Railgun.
Even though all plans have free automatic website backups, the backup interval differs from plan to plan. You get weekly backups with the Plain Plan, two backups per week with the Positive Plan, and daily backups with the Potential Plan.
Heaven Hoster has its own website builder called Heaven Builder, free with all packages. Heaven Builder has more than 450+ ready-made templates and a simple drag-and-drop interface. You can quickly build your entire website from scratch without requiring any advanced web designing skills.
cPanel’s user-friendly management interface and numerous built-in features help you handle multiple website tasks from the same place. Plus, the Softaculous app installer is popular for its ease-of-use and the countless applications and scripts it supports.
Even though Heaven Hoster’s shared hosting plans have above average features, they’re still relatively limited in allocated resources. If you want to scale up, you can opt for a VPS solution or discover other, more reliable web hosting options in this top web hosting comparison.
Pricing and Support
Heaven Hoster’s plans are reasonably priced, given the features, but I wouldn’t say they are cheap. You can choose to pay annually or biennially for any of the plans via credit/debit cards, bank transfers, or Bitcoin.
Unlike most hosting providers, the free domain included with the higher plans is free for life. This means that as long as your plan is ongoing and renewed, your domain will be free.
A 14-day money-back guarantee backs all plans, and the uptime guarantee has a credit-back system.
Even though Heaven Hoster’s website has a comprehensive knowledgebase, it’s not well organized, making it difficult to find some topics. This left me with a few customer support questions, which you can only contact through live chat and a support ticket system. I went for the live chat and was instantly connected. The agent answered all my questions promptly, politely, and professionally with no time gaps between questions and answers. Very helpful indeed.