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Reviews and expert opinion FormSite

Barbara Harris Barbara Harris Form Builder Expert

FormSite is a trusted, reputable Form Builder, but a little dry in terms of features and pricing. If you are a pro, you can’t go wrong in terms of features – would sites like FedEx and the Red Cross screw around?



A Form Builder With Advanced Users in Mind

FormSite has built a name internationally over the past few decades and cultivates solid relationships with many Global companies. The company stands out at form building. However, if you are a beginner or run a small business, seeking a quick way to build a form, you may find that some of the tools and features target experienced savvy users. There are no wizards, or fancy drag-and-drop tools to get your started. Medium to large companies will be well catered for.

Why Choose FormSite?

  • Trusted, professional
  • Caters to medium-to-large businesses

Want to know if FormSite is right for you?
Let’s check it out!



Not A Lot To Offer In The Template Department

Forms are categorized under about a dozen categories, including Business, Registration, Marketing, Service Evaluation and Education.

Template Selection: FormSite does has an impressive selection of templates. However, like the rest of their site, they are functional, not inspiring.

Customization: Limited customization at the free level. Image gallery full of poor stock images to link but not upload.Explore FormSite Templates



Features Limited In Free Accounts

FormSite offers its Free accounts a very limited number of forms and features.See full list of features

Ease of use


Easy To Use, But Visually Boring

If you want an easy form builder for your marketing arsenal, then FormSite is a good avenue to explore. The interface is clean, smart and professional, as well as  basic and insipid. That is not necessarily a drawback, given the service targets pro level users. But it reflects the difference between basic user sites and fun, stylish sites.

If you want a fairly characterless styled layout,  then FormSite will definitely cater to your needs.

Users at the Free level will quickly get tired of the limitations and seek more features elsewhere. True power remains 2 levels up at Pro 1.

See if FormSite is Right for You



Lots of Docs, No Phone Support

Support for FormSite is limited  to a decent Documentation section, including videos and FAQ, as well as a quick-search feature. If you need to contact them via email support, they pre-fill  the support ticket with your personal info.

  • Video Tutorials
  • Email Support
  • Support Center
  • Blog – intermittent
  • Forum
  • Phone Support – only for Enterprise
  • Live Chat



Expensive Plans, Caps At All Levels

FormSite’s prices range from Free with limited features to Pro 3 at about $100. But it is not impressively powerful under Pro Levels 2 and 3. And even then you are limited to 100 forms per month. They offer a free 14 day trial. No credit card information required.


How does FormSite match up to the competition?


User reviews

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October 16, 2017
FormSite Review

We started with Infopath and found that wouldn't work without costly per-user Filler licenses. Then we looked at another form builder that shouldn't be considered commercial-class. For a very big price, it offers no conditional branching, no calculations, no pre-population with known data.

Formsite, in our minds, offers the best value-for-money. It has high end features at a low-end price. We definitely recommend it to anyone with basic understanding of form design.

Don J
May 09, 2017
FormSite Review

Looks outdated on the phone and needs too much playing with the CSS. Not the right choice out of the box

Travis Guy
March 01, 2017
FormSite Review

My company uses the file upload feature pretty heavily. Our pricing plan comes with 2GB of storage, which fills up quite quickly. The next pricing package only comes with 2 more GB and is not worth the price since we don't need the extra features. 2 GB is pretty much nothing these days. I've contacted Formsite and asked if there was any way for us to purchase more storage but was told to upgrade to their most expensive pricing plan, which only gives 4GB (whoopde do) Formsite should add more storage space for every pricing plan as well as add options to purchase storage space without having to upgrade the main pricing package. Other than that, I've been mostly happy with Formsite.

Cynthia Lane
March 12, 2016
FormSite Review

I am a total beginner with form building and found this site easy to use. It is great that you can build and use 5 forms for free! I also like that there is a summary page that tracks responses and associated data from each form completed 0 very handy. It would be nice to have a package option that allowed PayPal links with a cheap monthly fee (say $9). As it is the packages go from free to $14.95/month).

mukesh joshi
August 05, 2015
FormSite Review

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FormSite has a solid reputation amongst staid institutions like Harvard, Yale, and Stanford and it shows. Professional, no-nonsense, it will serve larger businesses with a decent, but not unlimited, form builder for their use. If you are looking for prestige, you might consider signing up with FormSite. Otherwise, you should probably look elsewhere for a more feature-rich and rewarding experience.


  • High-profile clientele
  • Good email support


  • Plans limited at all levels
  • Uninspiring templates
  • No e-commerce at first 2 levels

Click here to try FormSite.

Barbara Harris Barbara Harris
Barbara is an expert in Performance Marketing. She leads WebsitePlanet PPC and SEO teams, and she mentors SMBs on the use of Search Advertising as well as Social Marketing.

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