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PRO ISP Review 2024 – Watch Out for These Hidden Costs!

James Guill James Guill Web Hosting Expert

PRO ISP offers robust features and a platform that’s great for beginners and experts alike. I’m particularly impressed with its extensive self-help resources and responsive customer support. Although there are no setup fees, the prices might not fit everyone’s budget.

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proisp features 1

Bootstrapped nearly 20 years ago, PRO ISP is a Norway-based company that offers a variety of hosting solutions, including shared hosting, VPS (virtual private servers), and a website builder. It also sells SSL certificates, backup services, and Microsoft Office 365.

The website is informative and available in both English and Norwegian. All prices are in euros.

Features and Ease of Use

PRO ISP offers budget and enterprise shared hosting that come with a nice set of basic and advanced features on all of its hosting plans. Features are great for beginners as well as experienced webmasters. Some notable features include:

  • cPanel
  • Softaculous auto-installer
  • 99.9% uptime guarantee
  • Daily backups

Its services offer solid security and advanced performance features, such as:

  • DNS (Domain Name System) customization
  • PHP 4.4-7.4 support
  • Antispam and antivirus
  • Cloudflare protection

One thing I would have liked to see is support for advanced developer options on all plans. It supports PHP through 7.4, but there’s more to developing than PHP. It offers Node.js and Ruby on Rails on Pro Medium and Pro Premium, but it should be on Pro Start as well.

If you’re a beginner, PRO ISP is an excellent choice, as it offers a website builder on all plans. It also offers the Softaculous auto-installer, which will allow you to install WordPress, Drupal, PrestaShop, Joomla, and many other common apps from a list of over 400.

Pricing and Support

PRO ISP offers three budget web hosting plans (Pro Start, Pro Medium, and Pro Premium) and three enterprise web hosting plans (Enterprise 10, Enterprise 30, and Enterprise 60), all offering the same basic features as outlined earlier.

For the sake of this review, I’ll focus on the budget packages. There are multiple differences between each plan, summarized below:

Pro Start Pro Medium Pro Premium
Storage 1 GB 30 GB 100 GB
FTP Accounts 1 15 Unlimited
Antivirus and Spam Filter Yes Yes Yes
Databases 1 5 10
Subdomains Unlimited Unlimited Unlimited
LiteSpeed Web Server No Yes Yes
SSH Access No Yes Yes
Node.js Support No Yes Yes
Ruby on Rails Support No Yes Yes
Pro Server No No Yes

To say that the Pro Start plan is basic is an understatement. You get bare-bones features and it’s only suitable for basic sites. The other plans are a bit better, although more expensive than other vendors in its tier.

Pro ISP has expanded its storage capacity, making it more convenient for its users. All web hosting plans run on SSD for faster performance. However, I still find the number of databases lacking

Bear in mind that you don’t get a free domain, so that’s an additional charge that will increase the overall cost of your plan. While a basic SSL certificate is included with all plans, you can get a premium SSL certificate for an additional fee.

On a brighter note, Pro ISP offers a 30-day money-back guarantee to test its service before deciding on a long-term commitment.

To its credit, PRO ISP does offer strong customer support. They offer 24/7 customer support through telephone and email. They have a strong knowledge base and active support forums. You can also reach them through live chat. Initially, I interacted with a chat bot, but when I requested to speak to a human, they quickly connected me to a representative who answered all my questions satisfactorily.

proisp chat 2




How does PRO ISP match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
PRO ISPCompareOur Score4.5Compare
Tailor Made ServersCompareOur Score2.9Compare


This is one provider I’m somewhat torn about. PRO ISP has a nice set of features, and normally I’d rank them higher. The biggest caveat against using this provider is its fees. It has a lot of add-on fees that make it cost-prohibitive compared to other providers. I like its service, but until it adopts a better pricing structure, I can’t recommend PRO ISP.


  • 30-day money-back guarantee
  • €75 in Google Ad coupons
  • SSD storage
  • Cloudflare protection


  • Multiple add-on fees at checkout
  • Doesn’t sell shared hosting for Windows

Visit PRO ISP to see what else this host has to offer.
James Guill James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.
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