Bootstrapped nearly 20 years ago, PRO ISP is a Norway-based company that offers a variety of hosting solutions, including shared hosting, VPS (virtual private servers), and a website builder. It also sells SSL certificates, backup services, and Microsoft Office 365.
The website is informative and available in both English and Norwegian. All prices are in euros.
Features and Ease of Use
PRO ISP offers budget and enterprise shared hosting that come with a nice set of basic and advanced features on all of its hosting plans. Features are great for beginners as well as experienced webmasters. Some notable features include:
- Softaculous auto-installer
- 99.9% uptime guarantee
- Daily backups
Its services offer solid security and advanced performance features, such as:
- DNS (Domain Name System) customization
- PHP 4.4-7.4 support
- Antispam and antivirus
- Cloudflare protection
One thing I would have liked to see is support for advanced developer options on all plans. It supports PHP through 7.4, but there’s more to developing than PHP. It offers Node.js and Ruby on Rails on Pro Medium and Pro Premium, but it should be on Pro Start as well.
If you’re a beginner, PRO ISP is an excellent choice, as it offers a website builder on all plans. It also offers the Softaculous auto-installer, which will allow you to install WordPress, Drupal, PrestaShop, Joomla, and many other common apps from a list of over 400.
Pricing and Support
PRO ISP offers three budget web hosting plans (Pro Start, Pro Medium, and Pro Premium) and three enterprise web hosting plans (Enterprise 10, Enterprise 30, and Enterprise 60), all offering the same basic features as outlined earlier.
For the sake of this review, I’ll focus on the budget packages. There are multiple differences between each plan, summarized below:
|Pro Start||Pro Medium||Pro Premium|
|Storage||1 GB||30 GB||100 GB|
|Antivirus and Spam Filter||Yes||Yes||Yes|
|LiteSpeed Web Server||No||Yes||Yes|
|Ruby on Rails Support||No||Yes||Yes|
To say that the Pro Start plan is basic is an understatement. You get bare-bones features and it’s only suitable for basic sites. The other plans are a bit better, although more expensive than other vendors in its tier.
Pro ISP has expanded its storage capacity, making it more convenient for its users. All web hosting plans run on SSD for faster performance. However, I still find the number of databases lacking.
Bear in mind that you don’t get a free domain, so that’s an additional charge that will increase the overall cost of your plan. While a basic SSL certificate is included with all plans, you can get a premium SSL certificate for an additional fee.
On a brighter note, Pro ISP offers a 30-day money-back guarantee to test its service before deciding on a long-term commitment.
To its credit, PRO ISP does offer strong customer support. It provides 24/7 customer support via telephone and email. Also, it has a robust knowledge base and multiple support forums that are very active. Live chat is also available. I was first greeted by a chat bot, but when I chose to speak to a human, I was immediately directed to a representative who answered all my questions adequately: