Reviews and expert opinion PRO ISP

James Guill
James Guill
Web Hosting Expert

PRO ISP offers robust features and a platform that’s great for beginners and experts alike. I’m particularly impressed with its extensive self-help resources and responsive customer support. Although there are no setup fees, the prices might not fit everyone’s budget.

Overview

PRO ISP

Bootstrapped nearly 20 years ago, PRO ISP is a Norway-based company that offers a variety of hosting solutions, including shared hosting, VPS (virtual private servers), and a website builder. It also sells SSL certificates, backup services, and Microsoft Office 365.

The website is informative and available in both English and Norwegian. All prices are in euros.

Features and Ease of Use

PRO ISP offers budget and enterprise shared hosting that come with a nice set of basic and advanced features on all of its hosting plans. Features are great for beginners as well as experienced webmasters. Some notable features include:

  • cPanel
  • Softaculous auto-installer
  • 99.9% uptime guarantee
  • Daily backups

Its services offer solid security and advanced performance features, such as:

  • DNS (Domain Name System) customization
  • PHP 4.4-7.4 support
  • Antispam and antivirus
  • Cloudflare protection

One thing I would have liked to see is support for advanced developer options on all plans. It supports PHP through 7.4, but there’s more to developing than PHP. It offers Node.js and Ruby on Rails on Pro Medium and Pro Premium, but it should be on Pro Start as well.

If you’re a beginner, PRO ISP is an excellent choice, as it offers a website builder on all plans. It also offers the Softaculous auto-installer, which will allow you to install WordPress, Drupal, PrestaShop, Joomla, and many other common apps from a list of over 400.

Pricing and Support

PRO ISP offers three budget web hosting plans (Pro Start, Pro Medium, and Pro Premium) and three enterprise web hosting plans (Enterprise 10, Enterprise 30, and Enterprise 60), all offering the same basic features as outlined earlier.

For the sake of this review, I’ll focus on the budget packages. There are multiple differences between each plan, summarized below:

Pro StartPro MediumPro Premium
Storage1 GB30 GB100 GB
FTP Accounts115Unlimited
Antivirus and Spam FilterYesYesYes
Databases1510
SubdomainsUnlimitedUnlimitedUnlimited
LiteSpeed Web ServerNoYesYes
SSH AccessNoYesYes
Node.js SupportNoYesYes
Ruby on Rails SupportNoYesYes
Pro ServerNoNoYes

To say that the Pro Start plan is basic is an understatement. You get bare-bones features and it’s only suitable for basic sites. The other plans are a bit better, although more expensive than other vendors in its tier.

Pro ISP has expanded its storage capacity, making it more convenient for its users. All web hosting plans run on SSD for faster performance. However, I still find the number of databases lacking

Bear in mind that you don’t get a free domain, so that’s an additional charge that will increase the overall cost of your plan. While a basic SSL certificate is included with all plans, you can get a premium SSL certificate for an additional fee.

On a brighter note, Pro ISP offers a 30-day money-back guarantee to test its service before deciding on a long-term commitment.

To its credit, PRO ISP does offer strong customer support. It provides 24/7 customer support via telephone and email. Also, it has a robust knowledge base and multiple support forums that are very active. Live chat is also available. I was first greeted by a chat bot, but when I chose to speak to a human, I was immediately directed to a representative who answered all my questions adequately:

PRO ISP

Pricing

4.2

User reviews

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Comparison

How does PRO ISP match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
PRO ISP Compare 4.2 Compare
Bluehost Compare 2.5 Compare

Bottom line on PRO ISP

This is one provider I’m somewhat torn about. PRO ISP has a nice set of features, and normally I’d rank them higher. The biggest caveat against using this provider is its fees. It has a lot of add-on fees that make it cost-prohibitive compared to other providers. I like its service, but until it adopts a better pricing structure, I can’t recommend PRO ISP.

Pros

  • 30-day money-back guarantee
  • €75 in Google Ad coupons
  • SSD storage
  • Cloudflare protection

Cons

  • Multiple add-on fees at checkout
  • Doesn’t sell shared hosting for Windows

Visit PRO ISP to see what else this host has to offer.

James Guill
James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.

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