Reviews and expert opinion papaki

Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert

Papaki provides shared web hosting, managed WordPress hosting, and website builder plans to customers in more than 150 countries including its home country of Greece.


Overview

Papaki-overview1Papaki is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

Papaki is a subsidiary of the Enartia, a Greek company that was established in 2004. With over a decade in the hosting industry, this company has served more than 60,000 customers in 150+ countries including Bulgaria, Spain, the United States, Belgium, the Netherlands, Cyprus, and the United Kingdom.

Papaki’s website is available in English and Greek.

Features and Ease of Use

Papaki offers several web hosting and related services including shared web hosting, managed WordPress hosting, SSL certificates, and domain name registration. The company’s hosting solutions include the following standard features:

  • PHP 7 support
  • Cloudflare CDN
  • Free Let’s Encrypt SSL certificates
  • One-click application installation
  • Daily backups with 30-day backup history
  • Plesk control panel
  • Website analytics
  • MySQL, Perl, JavaScript
  • Free migration
  • 99.9% server uptime guarantee

Papaki’s three shared web hosting solutions are Small (for personal websites or blogs), Medium (for hosting multiple websites and blogs), and Business (e-shops or corporate websites).

The most basic Small shared hosting plan comes with 5 GB SSD disk space, 100 GB monthly bandwidth, and 5 email accounts. At the other end of the scale, the Business plan provides 15 GB SSD disk space, 600 GB monthly bandwidth, and up to 150 email accounts. All plans include daily backups with a 30-day backup history.

Other premium features included in the vendor’s hosting solutions are SSH access, SFTP, custom cache, Git on Plesk, website staging in Plesk, and a free domain for life. Also, 24/7 website protection against DDoS attacks.

Although Papaki’s website has a link to dedicated server solutions, this takes you off to another provider, Top.Host. It’s interesting that both providers give you a 90-day money-back guarantee.

Pricing and Ease of Use

Papaki’s hosting prices are pretty standard (in euros), and the plans have few feature restrictions. You can pay for plans on terms from monthly to triennially, with discounts for multi-year commitments. You might feel better about making such a multi-year commitment when I tell you that you get an incredibly generous 90-day money-back guarantee that guards against anything going wrong during the first three months.

The 99.9% server uptime guarantee is also nice to have, but it’s not quite as good because it is slightly below the industry average.

Papaki’s 24/7 customer support is available via telephone, live chat, email, contact form or ticketing system. My test ticket submission resulted in an initial automated reply (as shown) but no follow-up response:

Papaki-overview2

For self-support, Papaki’s website includes a very well populated knowledge base.

How much does papaki cost?
papaki offers plans from $4 to $12. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which papaki plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. papaki can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from papaki here.
How good is papaki’s customer support?
papaki is not ranked as one of our top web hosts. But that can also be a result of papaki being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does papaki match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
papakiCompare 4.2 Compare
BluehostCompare 2.5 Compare

Pricing

4.2

User reviews

Based on 1 reviews in 1 languages
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Daria
Greece
December 13, 2019
The bad and worst service has been faced

This company named "papaki" situated in Crete island of Greece, does not cover the logical and reasonable services that an average service offer company can be. The online support people are not aware of the list of services, are not knowledgeable, are not professional in any way. You will remain ever for one or two simple questions and its response will be nothing saying nothing info at all, but just a someday message reply to excuse and to display that is a company alleged name only.

Bottom line on papaki

Papaki could be a good Greek host for small and medium-sized businesses. It’s standard shared hosting plans are complemented by a set of more expensive Website Builder plans. Or, to put it another way, you don’t get the website builder for free.

Papaki might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • 24/7 website protection against DDoS attacks
  • Daily backups with a 30-day history
  • Incredibly generous 90-day money-back guarantee
  • 99.9% server uptime guarantee

Cons

  • No VPS, and the dedicated servers link leads to another hosting vendor
  • Website builder costs extra
Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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