Hosting provider Openhost was launched in 2005 and is owned by Umbrellar Ltd. Its servers are located in New Zealand, where it has offices in Auckland, Christchurch, and New Plymouth. The Windows and Linux hosting solutions include shared hosting, email hosting, reseller hosting, VPS hosting, and domain registration.
Openhost’s English-language website has a simple, modern design, and it displays prices in New Zealand dollars.
Features and Ease of Use
Openhost offers four shared hosting plans for both Linux and Windows; named Starter, Foundation, Professional, and Ultimate. While the plans differ in terms of storage and a few other factors, they have the following features in common:
- Free domain
- Daily backups
- 99.9% uptime guarantee
- Free SSL certificate
- Unlimited subdomains
- Plesk control panel
- Software installer
Whether Windows or Linux, all plans come with the Plesk control panel that lets you manage all aspects of your hosting via a user-friendly interface. This control panel includes a software installer for several CMS and other applications such as WordPress, Joomla, Drupal, Magento, PrestaShop, TYPO3, and phpBB.
Pricing and Support
Openhost’s hosting plans are slightly expensive compared with international competitors. As you might expect, the Professional and Ultimate Windows plans are pricier than the Linux equivalents.
You can pay by bank transfer or credit/debit card on a monthly, quarterly, semi-annual, annual, or biennial basis. There is no money-back guarantee as far as I know, but the 14-day free trial gives you two weeks to try the services before you buy them. After the free trial, you could start with the Starter package, and then easily upgrade to any of the higher packages.
This host’s support team can be contacted by telephone, ticket, or email. However, my exploratory email and test support ticket both went unanswered. On the plus side, there is a set of frequently asked questions for every service, and the comprehensive knowledge base contains lots of articles and helpful tutorials: