Headquartered in Luxembourg, EuroDNS is part of the DCL Group, a European giant in the web hosting and domain registration industries. It started out as an ICANN-accredited domain registrar in 2002, and it has since expanded its services to include web hosting and related services like webmail, website creation, SSL certificates, and more.
Servers are located in Germany, but they use a U.S. IP address. The EuroDNS website can be switched between English, French, German, and Spanish languages, but telephone support is provided in several additional languages to service customers in Japan, Brazil, and Singapore.
Features and Ease of Use
Larger companies might have to look elsewhere, but EuroDNS offers two shared hosting plans that help individuals and companies set up and manage small to medium-sized websites. The shared hosting plans include:
- Manual backups through a backup manager
- Free Alpha SSL when registering a domain
- One or ten websites with hosting accounts
- 1 GB or 10 GB SSD
The low 1 GB of storage can’t cater for more than a basic website. You are also limited to 4,000 page views with a traffic limit of 10 GB per month. Although the traffic limit isn’t bad, the page views limit could be better, but it goes up to 20,000 page views with a 50 GB per monthly traffic limit on the top plan. The only problem is that e-commerce websites will need more than the 10 GB of storage space that is offered.
It’s a similar story for the email storage that is based on the Open Xchange email platform. The free 5GB of email space won’t be enough for most businesses, so you’ll have to upgrade at some point.
When it comes to controlling your web hosting, the Plesk control panel includes the Softaculous installer that helps you install WordPress, Drupal, Joomla, and many more applications. The SitePad website builder provides a drag-and-drop interface for creating your web presence. The top plan also includes developer-friendly features such as Git and additional MySQL databases, but only the PHP programming language is supported.
From a security perspective, EuroDNS offers Anti-DDoS protection, intrusion prevention, and firewall features. Unfortunately, there is no uptime guarantee as far as I can see.
Pricing and Support
This provider’s prices are pretty much what you would expect for the features and resources on offer, although you could get the same for less elsewhere. There is no free domain registration, but you can get a free SSL certificate as long as you buy your domain from EuroDNS.
Since there is no free trial, you might want to make a minimal one-month commitment. On the other hand, you can save 20% by paying for a year up-front, with your risk mitigated by the 14-day money-back guarantee that gives you two weeks to change your mind.
EuroDNS has support numbers for 14 countries, but otherwise, it isn’t easy to access support, since (as far as I can see), there is no ticket system and no apparent support email address. And the support is not 24/7. On the plus side, I secured a pre-sales support response by email when I submitted the online contact form:
There is a knowledge base that might help you with website setup and initial connection. It’s good, but not great.
How much does EuroDNS cost?EuroDNS offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which EuroDNS plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. EuroDNS can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from EuroDNS here.
How good is EuroDNS’s customer support?EuroDNS is not ranked as one of our top web hosts. But that can also be a result of EuroDNS being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.