Bluebird Hosting has been providing Canada-based services since 2009. It claims to be one of the leading providers in Canada, which as far as I can tell is incorrect, but it does have thousands of customers from all around the world. The website and support are provided in English.
Features and Ease of Use
Bluebird Hosting sells a simple range of hosting services, including its shared hosting plans which come with the following core features:
- 99.9% service uptime guaranteed
- Daily automatic backups
- Free domain name included
- Unlimited websites
- SSL certificates available
- Up to 10GB disk space
- Up to 60GB bandwidth
Bluebird Hosting co-locates its servers in U.K. and Canadian data centers with an industry average uptime guarantee at 99.9%. You can expect disk read / write speeds up to ten times faster than HDD, as all of the plans use SSD storage and CloudLinux for excellent isolation of your data.
Bluebird Hosting’s tagline is “website hosting simplified” and to be fair, its website is simple to navigate and the plans are easy to understand. The features are suitable for beginners too, with a one-click installer for hundreds of programs, but there isn’t a website builder advertised, which is surprising (I wasn’t able to get confirmation either way from support).
Experts are well catered to also with versions of PHP ranging from 5.2 to 7, FTP accounts, MySQL databases, phpMyAdmin, and Cron jobs. As far as I can tell from the website, there’s no support for other advanced programming languages, which is a shame. As this is a Linux only company, you won’t find Microsoft SQL or Windows operating system.
Pricing and Support
The prices are pretty good, certainly cheaper than a lot of Canadian hosts (which tend to be expensive), but in line with international providers. The terms range from three months to one year, with an average discount for purchasing the latter.
There is a free plan, but the resource allocations are so low, you’ll likely only be able to use it for testing purchases. All of the paid plans come with a free domain and free SSL certificate, as well as high resource quotas e.g., unlimited domains, subdomains, MySQL databases, and FTP accounts, so the upgrade is a no brainer.
Technical support for existing customers is available 24/7, whereas sales support is only available Monday to Saturday from 9:00 a.m. to 6:00 p.m. EST. There are a range of channels for contacting the team including live chat, ticket, and email, however, notably, there’s no phone support.
I sent the team an email at around 6:00 a.m. EST on a Thursday morning via the offline live chat window and despite waiting two days, I did not hear back. However, if you like to research answers on your own, this is a great company. The help desk includes a range of help documents including how-to guides, tutorials, and an FAQ section.