Features and Ease of Use
ARDHOSTING has an abundance of customizable hosting plans, along with a number of value-added applications and features. Depending on what you need, there are Linux and Windows-based SSD hosting solutions. Here, it’s important to note that their Windows-based servers are licensed, as a few hosting companies don’t include Windows licenses in their packages.
Their Linux-based web hosting features a number of packages, including those that are specifically tailored for WordPress, e-commerce, and corporate purposes. This is great because it gives you the flexibility to choose hosting packages that experts have designed exclusively to fit the needs of your industry. Moreover, each of these plans comes with a full suite of well-designed third-party applications to help your website run properly and to the satisfaction of both you and your visitors.
Since the company is partnered with Softaculous, they also provide the support for you to build your own website from scratch using a simple step-by-step wizard. To effectively manage your website and all your account configurations, you’ll get a free cPanel installation (or Plesk if you’re on Windows), which is one of the most popular control panel solutions on the market and has become standard issue in the industry. Further, ARDHOSTING utilizes a LiteSpeed Web Server and CloudLinux setup, ensuring far more efficient processing speeds than a typical Apache Web Server configuration.
The company also provides you with free SSL certificates to keep your data and your visitors safe as well as push your Google search engine rankings up. Plus, their HTTP/2 protocol allows your webpages to load faster, so visitors don’t have to wait much to access your content. On top of that, they provide free interval backups both locally and remotely.
It’s quite strange that despite their claims of fast servers and highly reliable networks, ARDHOSTING does not appear to offer an uptime guarantee.
Pricing and Support
Indonesian Rupiah is an interesting currency, and you might be initially stunned by the numbers listed on their website. However, once you do the necessary conversions, you’ll find that they’re offering a valuable service for unusually low prices. Compared to their Indonesian competitors, their prices are a little higher than average; then again, with all the features and extras that you get, they still offer an incredible value for money. They don’t seem to offer any discounts for longer contract terms, but they do guarantee a price freeze for the duration of your contract — meaning even when you renew your hosting contract, the prices won’t go up.
ARDHOSTING has a money back guarantee, but it’s unclear how long this is valid for or what the requirements are. The webpage detailing their Service-Level Agreement seems to still be under construction.
If you’re moving over from another hosting provider, they offer a free website migration service — provided you were using cPanel with your previous vendor. Upgrading your package is free and can be done at any time; however, should you wish to downgrade your packages, you’ll have to pay a hefty surcharge.
Support-wise, the company has really made great efforts to go the extra mile for their customers. They have 24/7 phone support available in English and Bahasa Indonesian; further, there’s also a ticketing service that provides assistance within a reasonable timeframe. On top of that, you can always contact their staff through their Facebook, Twitter, and Google+ social media channels.