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AfriHost Review 2024 – Good, But Not For WordPress

Mark Holden Mark Holden Web Hosting Expert

Afrihost is a South African web hosting company that has won awards for best customer service. But great customer service doesn’t mean satisfactory web hosting. If you’re planning on hosting a complex WordPress website or a large e-commerce site, Afrihost is probably not the way to go. If you’re just building a simple website, Afrihost may have the features you’re looking for.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>


Afrihost provides web hosting services that are fine, but not good enough compared to its competition, like Hostinger for example. Hostinger offers WordPress-optimized hosting and performance-boosting tools. It really does surpass other web hosts with its excellent performance, fast loading speeds, and more. 

When I hosted my basic website with Afrihost, I may have had unreasonably high hopes. But it is one of ZA’s first hosting companies, after all.

I took a close look at top features like email hosting and tech support. I also looked into Afrihost’s pricing. While it does offer many different options with its eight available packages, I found some issues that made me eliminate Afrihost from my list of the best web hosting services.

Features and Ease of Use

Afrihost has eight main shared hosting packages:

  1. Bronze Home
  2. Silver Home
  3. Gold Home
  4. Platinum Home
  5. Bronze Pro
  6. Silver Pro
  7. Gold Pro
  8. Platinum Pro

You can choose either Linux or Windows as your operating system. The Linux plans do offer more features and resources than the Windows ones, with the exception of Microsoft-specific features such as Silverlight and Microsoft SQL databases. Also, all Linux Pro plans offer access to a website builder, whereas the Windows Pro plans do not.

Since Linux hosting plans tend to be more common, I’ll focus on that. The Bronze Home plan starts you off with the following:

  • 1GB data storage
  • Unlimited web traffic
  • Unlimited subdomains
  • 50 email accounts
  • 1 MySQL database
  • Softaculous app installer
  • Backups

This was a fairly standard entry-level package that affords you everything you need to establish a basic online presence, including a free .co.za domain registration. Note, however, that Afrihost doesn’t offer any SSL certificates as part of their packages, so if you need a secure website it’ll cost you extra.


At the other end of the spectrum you have the Platinum Pro plan, which comes with all the features of the Bronze Home plan plus:

  • 50GB storage space
  • Unlimited email accounts
  • Unlimited MySQL databases
  • The aforementioned website builder

All in all, Afrihost’s packages are more than adequate to set up a fast-loading, dynamic website. However, you can only host a single domain with any shared hosting account. If you plan on setting up multiple websites, you’ll have to opt for their cloud hosting packages or better.

Afrihost also offers cPanel 11 with every shared hosting package. This is an all-inclusive web-based control panel that affords you full control over your domain (email, files, backup, FTP, CGI scripts, web site statistics, and more) through a web interface.

To manage your account, they’ve created their very own ClientZone management portal, a user-friendly and aesthetically-pleasing interface that allows you to get information and adjust whatever you need to within your account.

Afrihost also has an extraordinary 100% uptime guarantee. Of course, this doesn’t apply to regularly scheduled maintenance periods, suspension of service due to any violations of the terms of usage, or any problems with the client’s ISP link to the host server.

Pricing and Support

Overall, Afrihost’s packages are competitively priced for the South African market. Unsurprisingly however, their Windows shared hosting packages cost slightly more than their Linux ones. Best of all, Afrihost allows you to instantly upgrade or downgrade your package at any time if your needs suddenly change.

One of the aspects I love most about Afrihost is their double money back guarantee. It’s not about the money as much as it is about the trust they’re establishing with their customer base. While most web hosting providers would offer a one-month money back guarantee, Afrihost really goes out of their way to let you know that they’re confident in what they sell. You have 60 days to test out their services and if you’re not completely satisfied, they will not only return what you paid, but double the amount. That’s some real confidence over there!

Afrihost also doesn’t require a minimum contract period. If you ever decide to switch to another web hosting provider, Afrihost ensures that the process is smooth and easy. Simply cancel your subscription before the 23rd of the month, and you’re good to go. They make it hassle-free for you to transition to a different hosting service if you ever feel the need to do so.

Customer support is probably the strongest side of Afrihost; their vision was to create a company driven by client and employee satisfaction, after all. You can reach them via their support ticket system, email, or telephone — though the latter is only available during South African business hours. They also have live chat, and — intriguingly — a WhatsApp support line. Alternatively, you can peruse their extensive knowledge base with over 220 articles and video tutorials.




How does AfriHost match up to the competition?

Bluebird HostingCompareOur Score4.8Compare
VentraIPCompareOur Score4.8Compare
AfriHostCompareOur Score4.4Compare
Go4HostingCompareOur Score2.4Compare


With reliable infrastructure and excellent security, Afrihost is on the top of my list when it comes to South African web hosting. However, it may not be the best choice for e-commerce websites or large WordPress installations, given its lack of included SSL certification or specialized WordPress support. If your business needs require more than average hosting capabilities, however, I would recommend checking out Hostinger’s cheap plans for good quality hosting. 

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • Extraordinary customer satisfaction rates
  • Instantly upgrade or downgrade your packages anytime
  • Website builder available with Linux Pro packages
  • Affordable rates


  • Phone support only during business hours
  • Only one domain supported for shared hosting packages


Is Afrihost’s unlimited hosting really unlimited?

Afrihost’s unlimited web traffic is subject to an Acceptable Usage Policy. If you are using far more bandwidth than the average shared hosting site, you may be asked to move to Afrihost’s Cloud Hosting instead.

Does it matter where you host your website?

Visitors far away from your website’s data center will experience slower loading times. Afrihost only has data centers in South Africa, so I’d only recommend it for South African audiences.

If you’re targeting a population elsewhere, I’d recommend checking out our list of the 10 best web hosting services for 2024, as many offer multiple data centers around the globe.

Is Afrihost easy to use?

I’d say so! Afrihost offers a proprietary management portal called ClientZone, which allows you to easily control every aspect of your hosting. It also offers an above-and-beyond 24/7 support team, along with an extensive knowledge base that guides you through the basics.

Is Afrihost expensive?

Afrihost is one of the cheaper options for South African hosting. However, if you’re chasing the best deal available, I recommend checking out our coupon page for the latest discounts on all the best hosts in 2024. Some of these hosts are even cheaper than Afrihost, but keep in mind that most do not offer a data center local to South Africa.
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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The new Telkom of customer service

SLOW internet speeds and no response for 45 minutes (and counting) on WhatsApp is not as "instant" help as your website claims. People on the other end of the WhatsApp portal have not received adequate training. Good indication that management needs training as well.

anonymus, South Africa
January 27, 2020
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