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What is a 404 Error?

Headshot of Miguel Amado Written by:
Headshot of Christine Hoang Reviewed by: Christine Hoang
Last updated: June 20, 2025
A 404 error is an HTTP status code signifying that the server you’ve reached can’t find the specific page you requested. Representing a standard response in internet communications, it indicates that while the server is reachable, the content you’re seeking is not available at the provided address.

You might encounter variations of this message, like “404 Not Found,” “Error 404,” or simply “Page Not Found”, but they all point to the same issue: the requested resource is missing.

Definition of a 404 Error

The 404 error, a common sight on the web, is formally defined as an HTTP status code indicating that the server can communicate, but the specific page or resource requested by the client (typically a web browser) is not found. This error message arises from various scenarios, including a mistyped URL, a deleted or moved web page, or a broken link. Representing a client-side error, it tells you that the server is functioning correctly, but the requested resource isn’t available at the specified location.

You can interpret the 404 error as the internet’s way of saying, “I’m here, but what you’re looking for isn’t.” You will see it when a web server cannot locate the file or page you asked for, thus, this is the most common error on the World Wide Web. As such, a 404 error isn’t just a minor inconvenience; it highlights a broken link in the chain of communication that brings the web to your fingertips. It’s a signal that, for whatever reason, the resource that was once available is now gone, leaving you with a message that something is missing.

How Does a 404 Error Work?

Encountering a 404 error might seem like a dead end, but understanding how it arises can help you navigate the situation more effectively. Here’s a breakdown of the process that leads to this ubiquitous message.

Firstly, when you type a URL into your browser or click on a link, your browser sends a request to the server hosting the website. Immediately, this request is an HTTP request, a standard method for fetching resources from the web. The server receives this request and attempts to locate the specific resource identified in the URL. Then, if the server finds the resource at the specified location, it responds with a “200 OK” status code, delivering the requested content to your browser for display.

However, imagine if the requested resource no longer exists at the specified URL, or if the URL is incorrect. Consequently, the server cannot fulfill your request. In this instance, the server sends back a “404 Not Found” status code. This code informs your browser that the server is up and running but couldn’t find what you were looking for. Afterward, your browser displays the 404 error page, which may be a generic message or a customized page designed by the website owner.

The 404 error doesn’t mean the website itself is down; it only means that a particular page or file is missing. This distinction is crucial because it helps you troubleshoot the issue effectively. You may try refreshing the page, checking the URL for typos, or navigating to the website’s homepage to find the information through a search function.

So, the 404 error is a standard part of how the web communicates, signaling that a requested resource is not available. Although, understanding the process empowers you to take appropriate steps, whether you’re a visitor trying to find content or a website owner aiming to fix broken links.

Common Causes of 404 Errors

Recognizing the underlying reasons for 404 errors can significantly aid you in troubleshooting and preventing them, whether you are a website visitor or a site administrator. Numerous factors contribute to these errors, ranging from simple typos to more complex server misconfigurations.

Mistyped URLs are frequent offenders, even a minor error in spelling or punctuation can lead to a 404 error. Suppose you type “example.com/producs” instead of “example.com/products”; the server will not find the correct page and will return a 404 error. Deleted or moved pages also trigger 404 errors. Consider that website content is often reorganized or removed. Therefore, if a page is deleted or moved without setting up a redirect, anyone trying to access the old URL will encounter a 404 error.

Broken links, whether internal or external, can also cause these errors, even when the target page exists. Outdated links on your website or links from other sites pointing to non-existent pages can lead visitors to a 404 error. Plus, server misconfigurations are another technical glitch that can result in 404 errors, as an incorrectly configured server might fail to locate the correct files or directories.

On top of that, problems with .htaccess files on Apache servers or incorrect URL rewrite rules can cause the server to misinterpret URL requests.

Content management system (CMS) issues, particularly with WordPress or other CMS platforms, can also contribute to 404 errors. Considering that plugin conflicts, theme issues, or incorrect permalink settings can disrupt URL structures, leading to these errors. Likewise, domain name system (DNS) problems also cause 404 errors. For example, if there are issues with DNS settings that prevent the domain name from resolving correctly to the server’s IP address, it may show 404 errors.

Finally, website redesigns and migrations frequently result in 404 errors, if not carefully managed. For example, when a website undergoes significant changes, old URLs may no longer be valid, thus resulting in 404 errors if redirects are not properly implemented.

A 404 error can stem from multiple sources. Therefore, a careful diagnosis is essential for effective resolution.

The Impact of 404 Errors on SEO

While a single 404 error might seem insignificant, numerous 404 errors on a website can negatively impact its search engine optimization (SEO) performance. Search engines like Google consider the overall user experience when ranking websites. A high number of 404 errors can signal to search engines that your site is poorly maintained, contains outdated information, and provides a frustrating experience for visitors.

High bounce rates are often a consequence of frequent 404 errors. Think about it: a visitor landing on a 404 page is likely to leave your site immediately, thus increasing your bounce rate. Search engines interpret high bounce rates as a sign that your website does not provide valuable or relevant content, leading to lower rankings. Consider, too, that diminished crawlability also results from excessive 404 errors, because search engine crawlers use links to navigate and index your website.

If they encounter numerous broken links, the crawlers may reduce the frequency with which they crawl your site, leading to slower indexing of new content and potential drops in search engine rankings.

Specifically, wasted crawl budget becomes an important factor as search engines allocate a certain “budget” to crawling each website. Additionally, if a significant portion of this budget is spent on crawling 404 pages, less attention will be given to valuable, working pages. Then, search engines might de-index pages with 404 errors, causing these pages to disappear from search results, thus reducing your site’s overall visibility.

Preventing and fixing 404 errors is crucial for maintaining a healthy SEO profile. Similarly, regularly monitoring your website for broken links, implementing redirects for moved or deleted content, and creating a custom 404 error page can significantly improve user experience and SEO performance. I believe that by addressing 404 errors proactively, you demonstrate to search engines that your website is well-maintained and user-friendly, leading to better rankings and increased organic traffic.

How to Find 404 Errors on Your Website

Identifying 404 errors on your website is a critical step in maintaining its health and optimizing its SEO performance. Several methods and tools are available to help you find these broken links.

Google Search Console provides invaluable insights into your website’s performance and any issues it may have. This free tool from Google allows you to view crawl errors, including 404s, that Google’s crawlers have encountered on your site. You can access the “Coverage” report to see a list of pages returning 404 errors, along with details on when they were last crawled.

Using a website crawler to scan your site for broken links is another effective way to identify 404 errors. Tools like Screaming Frog SEO Spider, Ahrefs Site Audit, and SEMrush Site Audit can crawl your entire website, flagging any internal and external links that return a 404 status code.

Beyond this, analyzing server log files can give you a comprehensive overview of all requests made to your server, including those that resulted in 404 errors. By reviewing these logs, you can identify patterns, determine the source of broken links, and understand how users are encountering these errors. As well, website analytics platforms, such as Google Analytics, can help you track user behavior and identify which pages are leading visitors to 404 errors. By setting up custom reports or goals, you can monitor traffic to your 404 error page and gain insights into the referring sources.

Using online 404 checkers is an easy way to perform a quick scan of your website for broken links. Tools like Dead Link Checker and W3C Link Checker allow you to enter your website URL and receive a report of all 404 errors. Additionally, regular manual checks of your website’s navigation and content can help you catch broken links that automated tools might miss. For example, clicking through your site, testing internal and external links, and reviewing user-generated content can reveal 404 errors that need fixing.

So, by combining these methods, you can develop a robust strategy for finding and addressing 404 errors on your website, thus ensuring a better user experience and improving your SEO performance.

How to Fix 404 Errors

Once you’ve identified 404 errors on your website, the next crucial step is to fix them. Implementing effective solutions not only enhances user experience but also maintains your site’s SEO integrity. Numerous strategies can be employed to address these broken links.

Initially, implement 301 redirects for moved content. If you’ve moved a page to a new URL, setting up a 301 redirect from the old URL to the new one is essential. A 301 redirect tells browsers and search engines that the move is permanent, and it automatically forwards visitors to the correct page while preserving SEO value. Secondly, restore deleted pages, where if a page was mistakenly deleted, consider restoring it if the content is still relevant. If restoring the page is not feasible, implement a 301 redirect to a relevant page or the homepage.

Correct internal links that point to 404 errors. Suppose you’ve identified internal links on your site that lead to 404 pages, update these links to point to the correct, existing pages. Similarly, reach out to external websites linking to 404 pages on your site. Think about contacting the webmasters of sites that link to broken pages on your site and ask them to update their links.

Also, create a custom 404 error page. A well-designed custom 404 page can help mitigate the frustration of encountering a missing page. Include a search bar, links to popular content, and a clear message can guide visitors back to your site’s content.

Finally, check and correct .htaccess file configurations. For Apache servers, you should ensure that your .htaccess file is properly configured. Also, incorrect rewrite rules can lead to 404 errors.

Fixing 404 errors requires a proactive approach. By implementing these strategies, you can effectively address broken links, improve user experience, and maintain a healthy SEO profile.

What is a Soft 404 Error?

Diverging from the standard 404 error, a soft 404 error occurs when a server returns a “page not found” message with a 200 OK status code, falsely indicating that the page loaded properly. Search engines see this as a valid page, even though it presents an error message to visitors. It’s called “soft” because they don’t trigger the expected HTTP 404 status code, which search engines use to identify missing pages.
The reason why a soft 404 error is problematic is because it confuses search engines.

Search engines like Google rely on HTTP status codes to understand the status of web pages. When a soft 404 occurs, search engines index the error page, potentially diluting the quality of search results. For example, this can lead to reduced crawl efficiency, with search engines wasting resources on indexing pages that provide no valuable content. Another negative effect is poor user experience, where visitors landing on a soft 404 page are likely to leave your site quickly, thus increasing your bounce rate.

So, what could be the causes of soft 404 errors? A main culprit is configuration errors, for example, incorrectly configured CMS platforms or server settings can lead to soft 404s. Also, custom error pages are an instigator of soft 404 errors. If your custom 404 page returns a 200 OK status code instead of the correct 404 code, it can trigger a soft 404 error. Also, empty or thin content pages can be misidentified as soft 404s. So, if a page has minimal content, search engines might interpret it as a “not found” page.

But, how do you detect soft 404 errors? A tool like Google Search Console can identify soft 404 errors, as you can monitor your site for pages that return a 200 OK status but display an error message. To fix soft 404 errors, you should ensure that your custom 404 page returns a 404 HTTP status code. However, if a page is intentionally removed, use a 410 Gone status code to indicate that the resource is permanently unavailable. For thin content pages, improve or remove them. Particularly, add valuable content to these pages, or if they are not needed, redirect or remove them.

Essentially, soft 404 errors can negatively impact your website’s SEO by confusing search engines and delivering a poor user experience. Therefore, I suggest regularly monitoring and correcting these errors to maintain the health of your website.

Summary

In essence, a 404 error is a fundamental signal in web communication, indicating that the requested resource couldn’t be located on the server. This common HTTP status code is triggered by various reasons, such as mistyped URLs, moved or deleted pages, and broken links, significantly impacting user experience and website SEO. Understanding the mechanics and causes of 404 errors empowers both website visitors and administrators to address them effectively, ensuring smoother online navigation.

Custom 404 pages offer a vital opportunity to mitigate the frustration of encountering missing content. Offering user-friendly messages, search bars, and links to popular content, these pages can keep visitors engaged and reduce bounce rates. Plus, proactively monitoring and fixing 404 errors, along with implementing strategies like redirects and custom error pages, ensures a healthy and user-friendly website, ultimately contributing to improved SEO performance and a better overall online experience.

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