We spoke with Martin of Vastspace.net about their carefully built hosting plans, where aside from providing the standard features like free premium DNS, 24/7 technical support, 99% uptime, etc., they go over and above by adding their own custom-made solutions to make your website faster, safer, and better supported than anywhere else.
This interview was originally published on February 18, 2020.
Can users register, purchase, and transfer domains through Vastspace?
Yes, we provide Domain registration for most global TLD AND .sg TLD
What Hosting plans do you offer?
We have shared hosting, cloud hosting, VPS (KVM) dedicated serve, mail hosting & Reseller hosting plans.
How can you guarantee a 99% uptime?
Our network equipment has redundancy, and some even have cold standby. In addition, our servers are monitored, and spares are kept in the event of any hardware failure.
What are the differences between your Shared and Cloud Hosting plans?
Cloud hosting is SSD redundant and potable and can be moved to another server node.
Do your plans include SSL?
All our shared, cloud & reseller plans use Plesk or cPanel which include free SSL for resolved domains.
Do you offer hosting for any CMS platforms such as WordPress?
Yes, WordPress is included in shared, cloud, and reseller hosting plans.
What are the advantages of a VPS or a Dedicated Server?
VPS is a Virtualized solution while Dedicated Servers offer our customers hardware isolation, dedicated resources, Appy Addons and total control.
Do you offer any anti-spam solutions?
Yes, we offer SpamExperts and MailCleaner.
What protection do your servers have against hackers and other cyber threats?
Our servers are protected at our local installation by Imunify360 or BitNinja proxy, Stackpath, Cloudflare, or Sucuri.
How can your customers access support?
Support is available via WhatsApp, phone, live chat, or Email.
Any comments?