In a crowded web hosting market filled with hidden fees and confusing plans, Minihosting Technologies stands out by offering transparent, easy-to-understand tiered plans tailored for individuals and small businesses.
In this exclusive interview with
Website Planet, founder Ahmed Shaker shares how simplicity, affordability, and customer-centric design inspired Minihosting’s core offerings. From scalable hosting solutions and intuitive control panels to full-service digital packages—including website design, CRM systems, and SEO—Minihosting empowers clients to grow confidently online.
With 24/7 support, a money-back guarantee, and a relationship-first approach, they’re redefining what it means to be a reliable hosting partner.
What motivated Mini‑Hosting to offer tiered annual plans (Mini‑5 through Mini‑20) tailored for individuals and small businesses?
The idea for Minihosting’s tiered plans (Mini 5 to Mini 20) was actually the core motivation behind starting the business. After conducting thorough research on global hosting providers, we noticed two key issues:
- Diverse but confusing offerings: Hosting services varied widely in specifications, making it difficult for non-technical users to choose the right plan.
- Hidden costs: Many providers had unclear pricing structures, leading to unexpected charges.
This inspired us to create simple, transparent, and affordable hosting plans specifically designed for:
- Individuals & small businesses needing just a basic website and a few professional email addresses.
- Shopify store owners who require personalized domain-based email accounts (since Shopify doesn’t provide email hosting).
- Not only that, we also provide enterprise-grade hosting solutions designed to meet the complex needs of large businesses and organizations
By offering straightforward pricing, clear specifications, and no hidden fees, we ensure customers get exactly what they need without hassle.
How do your shared, VPS, and dedicated server options provide scalability and flexibility for clients with evolving needs?
At Minihosting Technologies, we ensure scalability and flexibility across all hosting plans:
- We offer 9 flexible plans(from Mini-5 to Unlimited), allowing customers to easily upgrade or downgrade as their needs change.
- VPS & Dedicated Servers (via our hosting partner)
- These solutions provide the same scalability as shared hosting.
- They are monthly billed, giving clients greater control over costs and resources.
This tiered approach ensures businesses of all sizes can start small, grow seamlessly, and adjust resources without disruption.
Can you explain the benefits of your in‑house control panel (Hepsia), especially its speed compared to others?
At Minihosting Technologies, our primary hosting services are cPanel-based. However, for hosting plans provided through our hosting partner, we offer the Hepsia Control Panel, a powerful and user-friendly alternative.
Key Benefits of Hepsia:
- Designed for simplicity, making it ideal for beginners and advanced users alike.
- Free Built-in Tools & Bonuses
- Comes packed with no-cost features, reducing the need for third-party add-ons.
- Multi-Domain Hosting
- Manage multiple domains seamlessly under a single account.
- Drag-and-Drop File Uploads
- Simplifies website management with an effortless file transfer system.
- A cutting-edge tool for effortless email setup and management.
While Hepsia excels in speed and efficiency, its standout advantage is its clean, streamlined interface, making it one of the finest control panels for shared hosting.
How does your service guarantee—99.9% uptime, SSD servers, automatic backups, SSL certificates—impact customer trust?
Our service commitments, including 99.9% uptime, SSD servers, automatic backups, and SSL certificates, significantly enhance customer confidence through:
- Performance & Reliability
- SSD Storage: Ensures blazing-fast load times, boosting user experience and SEO performance, giving customers peace of mind about their site’s performance.
- Automatic Backups: We perform full account backups twice weekly, safeguarding against data loss and enabling quick recovery when needed.
- Free SSL Certificates: All domains and subdomains receive SSL protection at no extra cost for the entire hosting duration, ensuring secure data transmission.
These guarantees demonstrate our commitment to reliability, security, and performance, key factors that build long-term trust with our customers.
What professional services (website design, branding, clinic or office systems) do you offer alongside hosting, and how do they add value?
At Mini Hosting Technologies, we go beyond hosting to provide complete digital solutions that help businesses thrive online:
- Website Design & Development
- Custom-built websites tailored to your brand and business goals
- Mobile-optimized designs that work flawlessly across all devices
- SEO-friendly structure to help you rank better in search results
- Clinic/Office Management Systems
- Custom CRM solutions for patient/client management
- Appointment booking systems with automated reminders
- Secure document management solutions
- Real Estate Custom CRM Solutions
- Property listing management
- Lead tracking & automated follow-ups
- Client portal for document signing
- AMP integration for fast mobile reading
- Multi-author content management
- Scheduled publishing & social auto-sharing
- Search Engine Optimization (SEO)
- Keyword research & on-page optimization
- Technical SEO audits and fixes
- Local SEO
- Platform-specific strategy (Facebook, Instagram, LinkedIn, etc.)
- Content creation + posting schedules
- Paid ad campaigns
- Digital Marketing Campaigns
- Email marketing automation
- Retargeting ads to convert website visitors
- Performance analytics (ROI tracking)
- Logo design and visual identity development
- Brand style guides for consistent marketing
- Business card and stationery design
Why This Matters:
By bundling these services with our hosting solutions, we provide:
- Seamless integration between all your digital assets
- Optimized performance for each industry’s needs
- Single-point support for your entire online ecosystem
- Cost savings compared to sourcing each service separately
Our holistic approach ensures that hosting, website, and business tools work together perfectly, giving our clients a competitive edge while saving time and money.
With support available 24/7 and a money‑back guarantee, how do you build long‑term relationships and ensure client satisfaction?
At Minihosting Technologies, we combine 24/7 support and a money-back guarantee with deeper relationship-building strategies to create exceptional client experiences:
- Instant 24/7 Assistance: Real-time help via live chat, phone, and tickets for urgent issues
- Preventative Monitoring: Our team actively watches for potential problems before they affect the clients
- Dedicated Account Managers (for enterprise clients) for personalized service
- Risk-Free Trial: Full refund policy shows confidence in our services
- Service-Level Agreements (SLAs): We commit to and deliver on measurable performance standards
- No-Lock-In Contracts: Freedom to leave if we don’t meet the client’s needs
- Quarterly Business Reviews: Strategic check-ins to align our services with client growth
- Client Appreciation Programs: Special perks for long-term partners
- Client Feedback Loops: We actively solicit and implement client suggestions
- Transparent Roadmaps: Share upcoming features and improvements
- Referral Rewards: Discounts and bonuses for new leads from existing clients
We don’t just want to be a hosting provider; we aim to be a long-term technology partner in growth. Our combination of always-available support, strong guarantees, and relationship-focused service creates the trust that keeps clients with us year after year.
Find out more:
www.mini-hosting.net