Joseph Levy, a NY ex-pat currently residing in Cyprus, is a freelance digital marketing writer. After receiving his law degree and acquiring eight years of experience in the civil side of American law, he moved to the Mediterranean and shifted his focus from being an attorney to his first love: writing. Joseph prioritizes not only honest accuracy, but also providing an informative and interesting perspective on whatever he puts his name to.
6 Steps to Handle Customer Complaints
Fact: dealing with the complaints of irritated customers can be extremely exhausting. True story: when I was growing up, my dad showed no mercy to customer service representatives. He would verbally attack them as if they themselves had personally, intentionally, and maliciously caused whatever catastrophe he was calling about that day. “This is utter nonsense!” he would...