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Reviews and expert opinion One.com Website Builder

Donna Moses Donna Moses Website Development Expert

One.com’s low prices foretell what to expect with this site builder. Overall, One.com gets the job done especially if you are looking for an affordable way to create an online presence.

Overview

One.com Makes it Possible to Bring Your Business Online on a Budget

While One.com might initially seem like the right website builder for your needs, it’s no match for more popular website builders like Wix.

One.com is a decent website builder, but it won’t give you the full set of features you’ll get with the top website builders like Wix.

One.com is not your ordinary DIY Do It Yourself) site builder—it is a hosting company that offers a tool for building websites. Once you are on the main website, the first thing you will notice is the 1-year free starter plan. While this plan offers just the basics, it is still a good place to start testing whether this site builder suits you.

Like most modern site builders, One.com comes with a drag-and-drop interface that makes it easy to add elements and build a functional website.

While the templates feel a bit basic, they are responsive and highly customizable, giving you design freedom that does not come easily with other site builders.

The e-commerce feature has to be one of the site builder’s best selling points. While you’d need to pay an extra monthly fee for it, the feature lets you build a neat online store with SSL encryption.

One.com is arguably among the cheapest site building tools but you do get what you pay for. First, the e-commerce functionality comes at an extra cost yet many excellent site builders offer this feature as part of the standard plan. Also, the blog is quite difficult to install and this can be off-putting if content creation and marketing is a major aspect of your business.

4.3

Templates

onedotcom templatesStunning Templates For All Business Categories

Hundreds of beautiful templates: One.com offers up to many template choices for all sorts of business categories including Portfolio and CV, Services, Food and Hospitality, Music and Art, E-commerce, Events, and more.

Responsive designs: Although this site builder does not have a mobile app nor is it possible to edit your website from a mobile device, the sites you build with their templates are responsive and look great on smartphones and tablets.

Customizable themes: One of the best things about One.com is that it offers a wide scope for customization. Once you choose a theme, there is no limitation as to where you can place elements and elements can be resized anyhow you want. This is unlike other site builders that limit you to placing elements in specific areas.

4.0

Features

onedotcom featuresValuable Tools to Bring Your Business Online

Blog: The One.com blogging functionality sets you on your way to creating content for your website. Setting up the blog is however not as easy as just dragging and dropping the feature; there are plenty of hoops to jump through just to start creating content and to bring your blog live on your website.

E-Commerce: The e-commerce function, only available on the Webhost plan, works pretty well. You get to build your own online store without needed third-party integrations. There is no limitation on the number of products you can add and you can create as many categories as possible and process payments through PayPal or Stripe.

Online contact form: Need an easy way for site visitors to contact you? The contact form is easy to install and is customizable, making it a perfect addition to small business websites. You can change the look of your contact form including the colors, fonts, button style, and the number of fields.

Other cool features included with the One.com site builder are Google Adwords integration, SEO tools, social media integration, a photo gallery and HTML/Javascript editing.

4.5

Ease of use

onedotcom user-friendly1

Freedom to Design

One of the hallmarks of a worthwhile DIY site builder is the flexibility it allows for customization. One.com does a pretty good job with this—you can change many of the template elements, with few if any limitations, to build the type of website you’ve always wanted. The style options are also very impressive so you can customize each element to your preferred design.

4.3

Support

onedotcom supportReliable Assistance Every Time!

One.com exceeded my expectations with its customer service. In addition to having a working live chat and phone number for immediate support, there’s an option to email sales, marketing, and other queries to the appropriate departments for quick resolution of issues. The comprehensive knowledge-base takes you through everything you need to know about the website builder. This kind of dependable service doesn’t come easily and makes One.com a desirable site builder.

4.5

Pricing

Gorgeous Websites at Competitive Prices

One.com offers two paid plans at affordable monthly prices and one free plan. The starter plan is free for the first year and comes with unlimited bandwidth, 25 GB storage, one custom domain, capacity to publish up to 5 pages, security with SSL, responsive templates, and unlimited email accounts.

The Premium plan comes with everything offered on the Starter plan plus exclusive premium templates, capacity to publish up to 200 pages, support for high definition images, and a website backup and restore capability.

The third plan is the Webshop plan, which includes all of the features in the Premium plan plus everything you need to build a fully-featured online store, including Paypal and credit card payments.

There’s a 15-day money-back guarantee for the Premium and Webshop Plans. Payments can be made through VISA, MasterCard, and Visa Electron. Paypal and Bank transfers are accepted from specific countries.

Comparison

How does One.com Website Builder match up to the competition?

WixCompare4.9Compare
SquarespaceCompare4.8Compare
One.com Website BuilderCompare4.3Compare
SimpleSiteCompare2.5Compare

One.com Website Builder REVIEW: BOTTOM LINE

One.com’s low prices foretell what to expect with this site builder. Admittedly, there are some great things here including a solid e-commerce feature that simplifies online selling. The availability of essentials such as SEO, social media integration, and the fact that you can easily customize most elements to build a truly unique website is a big plus for One.com. The customer support has to be among the best I have come across too.

Even then, you cannot compare this site builder with others such as Wix, with its extensive features. There’s nothing extraordinary about One.com’s features but this is to be expected from the low pricing. If you are looking for a website builder that offers an array of third-party integrations and widgets, check out other platforms.

Overall, One.com gets the job done especially if you are looking for an affordable way to create an online presence.

Before you make a decision, read my colleague’s comparison of the best website builders to make sure you’re not missing out on better alternatives.

If you’re not sure One.com is right for you, read our rundown of the best website builders to learn about better options.

Donna Moses Donna Moses
Donna is a passionate writer who is all about creating engaging and thought-provoking content for the tech and online world. She is an avid lover of new technology and internet trends.
1.7

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Ringere med tiden, tilgengæld dyrere og så de røde flag…

Jeg har været kunde hos one.com siden 2007 (med forskellige hjemmesider) hvor jeg hoppede med på vognen om en hjemmeside til 10kr om måneden. Gennem årene er det blevet ulideligt dyrt 777kr lød regningen på i år. Opdatering til PHP8. Jeg fik en meddelelse om at nu kom opdateringen om som alle de andre gange, hvor jeg så krydser fingre og håber på det bedste for min hjemmeside. Denne gang gik det ikke og min mangeårige reklamesøjle lå hen som var den ramt af et russisk missil. Intet at gøre, jeg kunne starte forfra. Tilsammen gjorde dette at jeg, endnu mere intenst, begyndte at kigge mig om efter alternativer. 1. Røde flag (17. April 2021): I min research kom jeg til at kigge på one.com hjemmesiden igen, uden at være logget ind. OG så til min overraskelse at man stadig kunne få en hjemmeside ok billigt (19kr). Så jeg tænkte naturligvis hvad i alverden jeg lavede hos dem som mangeårig kunde? Oooog begyndte at grave et spadestik dybere. Så efter en opringning fandt jeg ud af at de 19kr kun var en intropris, det første år og bagefter så 63,9kr. Dette stod ingen steder!!! Men få dage efter min opringning og at jeg med GDPR i hånden krævede en kopi af optagelsen, stod der nu på forsiden af one.com de nødvendige data om intropriser og hvad det efterfølgende koster. (Bemærk venligst her at dette kan også findes hos andre udbyder af webhoteller) 2. Røde flag (2. April 2022): Jeg flytter nameserver for mit domæne til en anden udbyder. Kort efter får jeg en mail fra one.com der lyder: “…Hvis du med vilje har flyttet domænet væk fra One.com, og du ikke længere har tænkt dig at bruge dit webhotel, anbefaler vi, at du opsiger dit abonnement hos os. Besvar denne e-mail og anmod om et opsigelseslink, hvis du vil opsige abonnementet.” Og det er lige her filmen knækker igen… For jeg har ikke tegnet noget abonnement… overhovedet. Jeg køber en service hos dem på årsbasis udregnet månedligt. Som jeg så kan vælge at genkøbe år efter år… Så efter min opfattelse forsøger one.com så at bondefange mig igennem et link? Det pussige er at hvis man bruger lang nok tid på research, finder man følgende citater, gemt godt af vejen på deres hjemmeside: “Vi gentegner automatisk dit abonnement 30 dage før udløbsdatoen*. På den måde kan vi sikre, at dit domæne bliver gentegnet i tide og at alle dine data er sikrede.” Og længere nede på siden: “*På grund af lovmæssige restriktioner fornyes abonnementer ikke automatisk for private kunder bosiddende i Danmark, Italien, Holland og Polen. Disse kunderne modtager i stedet et årligt tilbud om at forny deres abonnement hos os.” Sjovt som de holder fast i ordet “abonnement”, særligt eftersom dette ikke fremgår af hverken deres forside (anno April 2022) eller i nogen af de køb jeg har gjort hos dem. Summa summarum: Hvis du stadig er kunde hos dem, så gør som jeg, FLYGT! I stedet bruger jeg nu hostingdk.net til 7,5kr om måneden… Det lidt pudsige er at få dage efter at jeg postede ovenstående review på trustpilot, kontaktede one.com mig og tilbød, som plaster på såret at jeg kunne være hos dem igen til 9kr om måneden… et år og så igen betale over 60kr om måneden. Hvor til jeg svarede at dette selvfølgeligt ikke ville give mening for mig, da jeg både var et billige sted og at jeg så skulle betale for to webhoteller, da jeg var flyttet. Men det ser jo fint ud når kunde support tilbyder et eller andet som plaster på såret.

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Jonas, USA
April 26, 2022
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