JouwWeb is a Netherlands-based website builder that focuses on providing simple website design tools. Over 750,000 websites have been designed with the platform, and its services are an excellent option if you’re a beginner. If you’re an advanced user, however, you may find the platform a bit restrictive.
Features and Ease of Use
JouwWeb offers basic website-building services that are great if you’re a beginner. All paid plans offer the following features:
- Unlimited storage
- Unlimited bandwidth
- Free SSL certificates
- Free domain
- Multilingual websites
One thing that sets this website builder apart from other services is its drag-and-drop webstore builder. The Pro plan gives you a webstore with up to ten products, while the Business plan gives you unlimited products. You also have access to iDeal for payments.
I like that the Business plan offers two free domains as opposed to a single domain. That, coupled with free SSL certificates, makes for some excellent cost savings.
JouwWeb focuses on providing simple website design tools. Everything is done through its proprietary, user-friendly drag-and-drop website builder. Note that the website is entirely in Dutch, so I recommend using Google Chrome so you can take advantage of the built-in Google Translate option.
The builder offers over 50 mobile-responsive design templates, so you can make your website compatible on all mobile devices. It also offers tools and apps to support photo albums, videos, downloads, and social media integration. If you want to add third-party apps, you can do so via the Embed Code element in the web designer.
If you want to put forward the best impression for your new website or web store, then an email with your domain is a must. The Pro plan gives you one email inbox, and the Business plan gives you ten. If you want more accounts, you can buy additional inboxes for a fee.
The website builder is great if you’re a beginner, but if you’re more experienced at web design, you may not be a fan. Outside of photos, you don’t have any options to upload your own files or webpages. You’re locked into the tools of JouwWeb’s website builder.
Pricing and Support
JouwWeb offers three service plans, including a free plan. The free plan is great if you’re a hobbyist or someone who needs a simple website, but it’s hosted on a JouwWeb.nl subdomain. Also, your website will feature ads.
The other plans offer either monthly or annual pricing. The monthly fee is on par with other website builders. However, the annual fee offers a discounted rate. Keep an eye out for special promotions that may save you even more money.
There are no extra fees with paid plans. The Pro plan gives you one free domain, while the Business plan gives you two. Note that if you want additional domains, you have to pay a flat fee that’s a bit pricey.
I was very disappointed with JouwWeb’s support overall. The only forms of support offered are a searchable knowledge base and email support. The knowledge base is somewhat basic and very limited in scope.
I contacted JouwWeb via email, and the support agent tried to answer only one of my two questions. I asked about the terms of the free domain, and the agent just gave me a link to the details section that didn’t have my answer.
Also, the grammar in the agent’s response was pretty bad; I think they used translation software, and unfortunately it didn’t do a very good job.
So, support was essentially useless to me. JouwWeb really needs to improve its support with some form of live chat and phone support. If you’re a beginner, don’t expect much help.