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X2 Web Hosting Review 2024 – Is It Underrated?

Mark Holden Mark Holden Web Hosting Expert

X2 Web Hosting is a Japanese website hosting provider that uses SSD-based servers located in Japanese data centers. They have a generous free trial.

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x2webhosting mainX2 Web Hosting is a Japanese web hosting services company. They are part of X Server, a leading hosting company founded in 2004. Their website and support are available in Japanese.

Features and Ease of Use

x2webhosting 1

X2 Web Hosting offers a simple range of website hosting plans for shared hosting, dedicated server rental, and WordPress hosting. They also offer SSL certificates and domain registration. Here are a few of the features that come with all X2’s hosting packages:

  • Security features: High-performance virus check and spam check
  • SSL certificate: Free shared SSL certificate
  • Data center: Servers located in a Japanese data center
  • Domains: Unlimited add-on domains
  • Backup: Daily backups, retained for seven days
  • Domain registration: One free domain per account
  • Capacity: Minimum 100 GB capacity

X2 Web Hosting provides regular website owners with really high-quality technology. For example, all plans come as standard with SSD RAID 10: the latest in high-performance servers, with disk-reading speeds 48 times faster than HDD. For beginners, X2 also offers a one-click installer but sadly no website building tool.

More advanced users can benefit from the PHP (5 and 7) support as well as Joomla and Drupal. They don’t support other advanced coding languages such as Ruby or Python.

Although they only offer two plans, even the basic plan comes with pretty substantial benefits including unlimited domains, subdomains, FTP accounts, mail accounts, databases, and 100 GB disk space.

Pricing and Support

X2 Web Hosting is relatively expensive compared to other Japanese and international hosting providers, and the costs are increased further by the setup charge equal to approximately two months’ hosting fees. However, you do get lots of features for your money such as the SSD RAID 10 configuration and unlimited resource quotas. For me, these value-added features make their services viable.

You can sign up on three, six or twelve-month terms, and you get a bigger discount for a longer commitment. Somewhat confusingly, you are sent over to parent company X Server’s website to pay for your plan. If you’re not 100% sure that this provider’s plans are for you, you can take advantage of their 14-day free trial.

You can reach customer service by phone or email (unfortunately, not live chat) between 10 am and 6 pm on weekdays. Although I wish the availability and communication options were more flexible, at least the operating hours and contact methods are clearly stated.



A free domain name is included with some hosting plans from X2 Web Hosting


How does X2 Web Hosting match up to the competition?

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X2 Web Hosting is part of X Server: one of the leading Japanese providers of website hosting, with more than 1.5 million active websites.


  • SSD RAID 10 storage for faster disk read times
  • Support for PHP 7 and PHP 5
  • Partnered with a leading Japanese provider
  • Support for Joomla, Drupal, and WordPress


  • Setup fee is a significant extra cost
  • No live chat available on their website
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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