Features and Ease of Use
X2 Web Hosting offers a simple range of website hosting plans for shared hosting, dedicated server rental, and WordPress hosting. They also offer SSL certificates and domain registration. Here are a few of the features that come with all X2’s hosting packages:
- Security features: High-performance virus check and spam check
- SSL certificate: Free shared SSL certificate
- Data center: Servers located in a Japanese data center
- Domains: Unlimited add-on domains
- Backup: Daily backups, retained for seven days
- Domain registration: One free domain per account
- Capacity: Minimum 100 GB capacity
X2 Web Hosting provides regular website owners with really high-quality technology. For example, all plans come as standard with SSD RAID 10: the latest in high-performance servers, with disk-reading speeds 48 times faster than HDD. For beginners, X2 also offers a one-click installer but sadly no website building tool.
More advanced users can benefit from the PHP (5 and 7) support as well as Joomla and Drupal. They don’t support other advanced coding languages such as Ruby or Python.
Although they only offer two plans, even the basic plan comes with pretty substantial benefits including unlimited domains, subdomains, FTP accounts, mail accounts, databases, and 100 GB disk space.
Pricing and Support
X2 Web Hosting is relatively expensive compared to other Japanese and international hosting providers, and the costs are increased further by the setup charge equal to approximately two months’ hosting fees. However, you do get lots of features for your money such as the SSD RAID 10 configuration and unlimited resource quotas. For me, these value-added features make their services viable.
You can sign up on three, six or twelve-month terms, and you get a bigger discount for a longer commitment. Somewhat confusingly, you are sent over to parent company X Server’s website to pay for your plan. If you’re not 100% sure that this provider’s plans are for you, you can take advantage of their 14-day free trial.
Customer service is available from 10 am to 6 pm on weekdays, and you can contact them by phone or email (but not live chat). These times and channels are more limiting than I would like, but at least it’s clear.