Reviews and expert opinion VPS Malaysia

Mark Holden
Mark Holden
Web Hosting Expert

Full-service host VPS Malaysia sells shared hosting, VPS, and dedicated servers with SSD storage and a 99.9% uptime SLA. The prices are premium, but the support is superb.

Overview

VPS Malaysia

If you are in a hurry, and just want the bottom line: for the same price as VPS Malaysia you can get much better servers with 24/7 support with Hostinger, so why even bother?!

VPS Malaysia was founded in 2012, so it’s a relatively new entrant to the hosting industry. Despite its name, this vendor sells more than VPS hosting; it also sells shared hosting and dedicated server packages. VPS Malaysia has worked with more than 50,000 customers, and its website and support are both available in English.

Features and Ease of Use

This full-service host sells a range of services. Its shared hosting plans, in particular, come with the following standard features:

  • 99.9% uptime guarantee on all plans
  • Backups available at additional cost
  • Free .com /.net /.org /.us domain registration
  • Up to 50 hosted websites
  • Free SSL certificates
  • Up to 500 GB SSD storage space
  • Unlimited bandwidth

VPS Malaysia co-locates its servers in the CX2 data center in Cyberjaya, Malaysia. While this vendor doesn’t actually own the data center, it does guarantee 99.9% uptime with credits for excessive downtime.

Servers use SSD (up to ten times faster than traditional HDD) in RAID 10 configuration, to safeguard data in the event of a disk failure. And all the shared hosting plans use CloudLinux to isolate you from other hosted customers.

Shared hosting plans come with the cPanel control panel and the Softaculous one-click installer for more than 400 programs. Unfortunately for beginner webmasters, there is no website building tool, but more advanced customers get support for PHP, MySQL databases, and (according to the live chat operator) all popular programming languages.

Pricing and Support

VPS Malaysia’s prices are quite high but do take into account that a domain name is included (for annual plans) and an SSL certificate is included, so there are minimal additional costs apart from backups that come at extra cost.

The resource allocations are high, with the ‘Starter’ package including 10 GB disk space and unlimited bandwidth. The only caveat is that you’re only allowed to host one domain.

Hosting plans can be bought on terms ranging from one month to three years, with more than 50% discount (plus a free domain name) for committing to more than a year.

24/7 customer service can be accessed by telephone (business hours only), live chat, email, or by submitting a support ticket. My personal experience is positive. When I contacted this company via live chat in the early evening on a weekday, the operator picked up straight away and helped me in English:

vps-malaysia-overview2

To help you support yourself, this vendor has provided a useful FAQs page and a series of blog tutorials.

How much does VPS Malaysia cost?
VPS Malaysia offers plans from $2 to $38. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which VPS Malaysia plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. VPS Malaysia can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from VPS Malaysia here.
How good is VPS Malaysia’s customer support?
VPS Malaysia is not ranked as one of our top web hosts. But that can also be a result of VPS Malaysia being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.0

User reviews

Based on 3 reviews in 1 languages
2.3
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5.0
Grand ski
Malaysia
May 05, 2020
Good Service

The support is fast. Any technical issues were quickly responded. Keep up the good work. Very recommended! You guys should try and subscribe to VPS Malaysia due to affordable prices, good quality service and reliable speed with support!

avatar
1.0
Jack
Malaysia
March 12, 2020
Server always corrupted

Super duper bad service. Never host your website on VPSMalaysia server. Their server always gets compromised. I have lost my database and email files 3 times and they could not recover back.If you love your data, never ever host your website with VPSMalaysia. Please take this seriously.

VPS Malaysia
April 30, 2020

Hi Mr Jack, thank you for your review.After investigating your issue, we were informed that our Support Team did their best to solve the problem you met via live chat and support ticket. After our Support Team investigate your issue, its only few available data can be restored as well. We also has been retry to restore as your request and we found that the result are still the same. This issue has been followed up and resolved by our Support.Thus, we're sorry that you were having unhappy experience with us. Please accept our sincere apology. We are improving and we hope to be able to provide a better service to you in the future.We truly apologize if our services did not meet your expectation. Rest assured, we will keep improving our services from time to time for our customer's experiences. This will be recorded for our future enhancement and we appreciate of your feedback.

avatar
1.0
Fardly
Malaysia
fltechnology.com.my
September 27, 2019
Please stay away, with this company.. try 1st before buy yearly

What a bad service, I just to try only 1 month but what I can say, Im lucky not renew and buy yearly. Better you try for 1st month. The service was vary 2 bad. My website from early month 3 days already down, and what I cant accept ed my web database also corrupted without touch anything after migrate. Email was very2 bad, my client always complain dont receive. And smtp always down. What a bad service i thought i stay in Malaysia can get better when youre local. But nope, my last experience with ovh Singapore was 10x times more better than this. Without any single issue. Dont take a risk. And they can refund but not in cash still in their wallet without withdrawn to your bank. So just stay away, its a small scam style but on proper way. I hope dont make your customer in a risk with this kind of company. Ive problem until now they still cant solve and keep give me a wrong reason.Dont give to many excuse, do you think I dont have any others work to do??? Im the head of it, you think im stupid enough? i can build server from A to Z. All this things is my toys. I know what type of php how to manage how to change. This is not related with the server currently your load averages is to high, either my web cant open and down almost everyday, when problem submit ticket one day 7 to 10 tickets??? Are u stupid? First time i migrate i already know what is your server performance. And nothing i can say just wait until end of the months to find another provider. If i as it support then u can kong me. But sorry i do almost 55+ branches server around the world. So Im abit expert on configuration. I dont have any issue with ovh data center, India data center, aim, cj1 but your server was really2 suck thats all. Very laggy n unproper configuration. Thanks

VPS Malaysia
April 30, 2020

Hi Mohd Fardly, thank you for your review.After investigating your issue, we were informed that our Support Team did their best to solve the problem you met via live chat and support ticket. We understood your issue and resolved it in ticket, however we did not receive your feedback in ticket. The most recent issue we have resolved after we detected you have changed PHP version which was not compatible to your website therefore there was not able to view. The issue has been followed up and resolved by changing to the correct PHP version.We're sorry that you were having unhappy experience with us. Please accept our sincere apology. We are improving and we hope to be able to provide a better service to you in the future.We truly apologize if our services did not meet your expectation. Rest assured, we will keep improving our services from time to time for our customer's experiences. This will be recorded for our future enhancement and we appreciate of your feedback.

Comparison

How does VPS Malaysia match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
VPS Malaysia Compare 4.2 Compare
Bluehost Compare 2.5 Compare

Bottom line on VPS Malaysia

As a relative newcomer, VPS Malaysia is not one of the leading Malaysian hosting brands. You’ll pay a premium for the plans, plus extra for backups, but this is SSD-based hosting with a solid 99.9% uptime SLA, the Softaculous installer, and excellent customer service.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Efficient 24/7 customer service
  • 99.9% uptime guarantee
  • Speedy SSD storage
  • Premium one-click installer

Cons

  • Prices are high
  • Backups are an added cost
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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